Convenience Store Shift Leader - Berlin

BellStores Inc.; Millersburg (KY); On-site; USD 15,000 - 21,000; Full time

Job summary

BellStore in Millersburg, KY is seeking a Convenience Store Shift Leader to model outstanding customer service and strengthen team performance. You will work closely with store management and the CSR team to ensure smooth operations and adherence to company policies.

This role requires a positive attitude, strong communication, and the ability to manage multiple tasks while ensuring fairness and a safe work environment for a dedicated team. Join us to lead shifts and support daily store programs.

Qualifications

• Minimum 6 months experience as a BellStore Customer Service Representative
• Must pass drug and criminal background checks
• Ability to work all afternoon shifts, holidays and weekends

Responsibilities

• Be a role model for exceptional customer service
• Create a positive work environment by treating all employees fairly and respectfully
• Work side-by-side with other employees
• Oversee and coordinate the work of other employees
• Assist the store manager in implementing and managing programs, policies and procedures
• Facilitate communication between management and team members
• Follow the duties and responsibilities of BellStore Customer Service Representative

Skills

Positive attitude

Exceptional customer service

Team building

Strong communication

Multitasking

Follow-up

Consistency

Dependable & integrity

Neat appearance

Job description

CONVENIENCE STORE SHIFT LEADERAs a BellStore Shift Leader, you work closely with both store management and our CSR team to ensure a smooth workflow, exceptional customer service and a committed team effort. You serve as a role model for exceptional customer service and adherence to company policies and procedures.Major Job ActivitiesBe a role model for exceptional customer service.Create a positive work environment by treating all employees fairly and respectfully.Work side-by-side with other employees.Enforce and support company policies, procedures and programs.Oversee and coordinate the work of other employees.Assist the store manager in the implementation and management of Programs, policies and procedures.Facilitate communication between management and team members.Continue to follow the duties and responsibilities of the BellStore Customer Service RepresentativeCharacteristics Necessary for BellStore Convenience Store Shift LeadersPositive AttitudeTrue Commitment to Providing Exceptional Customer ServiceTeam BuildingStrong Communication SkillsAbility to Perform Multiple TasksAbility to Follow-UpConsistencyDependable, honest with integrityNeat appearance and clean hygieneQualificationsMinimum 6 months experience as a BellStore Customer Service RepresentativeConsistently pass the drug and criminal background check.Ability to work all afternoon shifts, holidays, and weekends.