Convenience Store Operations Manager

Redner's Markets; Allentown (Lehigh County); On-site; USD 50,000 - 70,000; Full time

Job summary

A grocery chain in the US seeks a Convenience Store Manager to oversee operations in Allentown, PA. The role includes achieving sales goals, managing staff, and ensuring excellent customer service. Candidates should have strong communication and analytical skills, with a high school education required. This position is integral to maintaining store efficiency and customer satisfaction.

Responsibilities

• Direct and manage all phases of store operations.
• Achieve sales and profit goals.
• Plan, organize and control store activities.
• Ensure courteous customer service.
• Handle requests and complaints professionally.

Skills

Oral communication

Written communication

Analytical skills

Mathematical skills

Education

High school education

College education

Job description

15 QS-Airport Road
1135 Airport Road
Allentown, PA 18109, USA

Description

POSITION TITLE: Convenience Store Manager

REPORTS TO: Director of Convenience Store Operations

FLSA STATUS: Exempt – 47 Hours

JOB SUMMARY:

To direct and manage all phases of store operations in a manner designed to achieve maximum sales and gross profits through effective scheduling and supervisions of personnel.

ESSENTIAL JOB FUNCTIONS:

1) Achieve sales and profit goals consistent with outlined company budget percentages.

2) Plan, organize, direct, and control store activities with the assistance of the CO-manager.

3) Assure that all store personnel are courteous and respectful to all customers.

4) Handle all requests and complaints promptly and professionally.

5) Responsible for accurate bookkeeping and the administration of all financial records.

6) Maintain a housekeeping programs that ensures a clean and orderly store.

7) Maintain building and equipment in maximum operating condition.

8) Implement and maintain pricing policies to ensure overall pricing integrity.

9) Implement and maintain all safety standards as directed by the Loss Prevention Department.

10) Implement and maintain all safety standards as it relates to fire prevention and worker safety.

11) Maintain adequate inventory levels of all merchandise, and freshness of all merchandise.

12) Monitor gas supplies and pricing consistent with governing agencies and company requirements.

13) Responsible for hiring, firing, training, and maintaining adequate staff levels to properly maintain store conditions and service levels.

14) Responsible for scheduling of al store personnel in an efficient manner and in accordance with existing labor budgets.

15) Responsible for weekly payroll administration.

16) Abide by all company policies as stated in the Employee Handbook.

SUPPLEMENTAL JOB FUNCTIONS:

1) Assist with unloading of merchandise.

2) Stocking of grocery shelves to provide optimum store conditions.

3) Assist with running register, lottery, and deli area as needed.

4) Accept and perform all other assignments as directed by supervision.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

1) Strong oral and written communication skills of interactions with customers, employees, and vendors.

2) Strong analytical and math skills to ensure accuracy of all financial reports, gross profits, and labor percentages.

3) High school education is required, and college education is helpful but not required.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.