Convenience Store Managere

Tri Energy Cooperative/Cenex; Bismarck (ND); Vor Ort; USD 55.000 - 75.000; Vollzeit

Zusammenfassung

Tri Energy Cooperative/Cenex in Bismarck, ND is seeking a Store Manager to oversee day-to-day retail operations, staff scheduling, training, and supervision of employees and the assistant manager. You will be accountable for store profits, inventory control, pricing accuracy, and safe product placement.

Responsibilities include recruiting and training, motivating cashiers, resolving customer complaints, executing promotions, and ensuring compliance with company policies and safety standards.

Qualifikationen

• Five years of previous retail management experience.
• Excellent verbal and written communication skills.
• Ability to meet physical requirements and lift up to 50 lbs.

Aufgaben

• Assist in recruiting, training, and scheduling team members.
• Motivate, encourage, and challenge store cashiers.
• Resolve customer complaints in a timely and professional manner.
• Implement and enforce procedures to maintain a clean, stocked, organized store.
• Oversee pricing, displays, and stock levels; ensure safety and brand standards.

Kenntnisse

Retail management

Customer service

Communication skills

Cash handling

Training

Tools

POS system

Jobbeschreibung

Bismarck, Expressway and Rosser LocationReports To: Retail Operations ManagerJob Summary: The Store Manager is responsible for day-to-day store operations, including scheduling, training, and supervising employees and the assistant manager. The Store Manager is accountable for store profits, managing controllable expenses such as labor, inventory levels, cash, and inventory shortages.Responsibilities:Assist in recruiting, training, and scheduling team members.Motivate, encourage, and challenge store cashiers.Resolve customer complaints in a timely and professional manner.Implement and enforce established daily operating procedures to maintain a clean, well-stocked, organized, and attractive store.Ensure proper stocking, attractive displays, accurate pricing, and safe product placement.Uphold quality brand image standards and successfully pass evaluations.Supervise and apply discipline to store employees and the assistant manager according to company policy.Complete daily paperwork and computer entries in accordance with management's schedule.Monitor daily cash over/short, inventory shrinkage, and drive-offs.Comprehend all information in daily store operations reporting.Enforce all company policies and procedures for in-store operations.Execute monthly promotions, ensuring timely posting of POS advertising/signage.Communicate and execute price change requests, markdowns, and markups as directed.Enforce fuel storage regulations in accordance with governmental and environmental policies.Cultivate strong and enduring relationships with suppliers and service providers to foster positive collaboration and implement and apply all merchandising as required by vendors.Ensure adherence to safety and security protocols and report unsafe conditions.Report and handle all employee and customer incidents or accidents following company procedures.Other duties as assigned.Physical Demands:The physical demands outlined below are representative of those necessary to successfully perform the essential functions of this job.Continuously (66-100%): Use hands dexterously, talk or hear, prolonged periods of standing and working on the cash register or related equipment.Frequently (34-65%): Walk, sit, stoop/kneel/crouch, climb, lift up to 15 pounds.Occasionally (1-33%): Reach with hands and arms, balance, lift up to 50 pounds.Ability to engage in repetitive movements over extended periods.Some locations may require the ability to lift up to 40-pound propane tanks.Occasional outdoor work in adverse weather or temperature conditions may be required.Five years of previous retail management experienceAbility to meet physical requirements such as lifting up to 50 lbs., climbing ladders, kneeling, and bending, etc.Strong work ethicExceptional customer service skillsExcellent verbal and communication skillsProficient computer skillsSelf-motivation and decision-making skills are crucialFlexible availability and ability to respond to any incidents