Controls Technician, DCC Communities

Amazon Data Services, Inc.; Herndon (VA); On-site; USD 45,000 - 79,000; Full time

Job summary

Amazon Data Services, Inc. is seeking a Controls Technician for Service & Construction of BMS and EPMS in AWS data centers. You will install, troubleshoot, and maintain field sensors, controllers, and network configurations, supporting commissioning and startup of systems.

You will work across multiple data centers, mentor Facilities teams, perform diagnostics, manage small projects, and ensure safety, with after-hours on-call support.

Qualifications

• Technical school diploma or associate degree with 1+ years of experience in industrial instrumentation/controls or equivalent.
• Experience with field sensors, controllers, wiring, networking or related systems.
• Familiarity with industrial control protocols (MQTT, BACnet, MODBUS) is a plus.

Responsibilities

• Deploy, service, and upgrade BMS and EPMS in multiple data centers.
• Mentor Facilities team members on BMS/EPMS operation and maintenance.
• Audit and manage asset information for BMS/EPMS installations.
• Perform point-to-point checks between field devices and controllers.
• Diagnose, troubleshoot, and maintain BMS/EPMS hardware and software.
• Coordinate with contractors and manage small projects.
• Create and update control drawings and documentation.

Skills

Field sensors

Controllers

Networking

Programming basics

Industrial controls systems

Electrical wiring

Education

Technical school diploma or associate degree

Tools

MQTT

BACnet

MODBUS

Low voltage cabling

Job description

The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for!

The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems.

A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation.

Key job responsibilities

Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems.

• Mentor and train Facilities team members on operation and control of the BMS and EPMS systems.
• Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations
• Manage small to medium size projects and programs.
• Perform point to point checkouts between field devices and controllers.
• Perform first‑line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers.
• Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers.
• Installation, replacement, configuration, and calibration of sensors.
• Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers.
• Supervise low voltage electrical contractors performing wiring and installation of field devices in compliance with AWS requirements.
• Commissioning and systems level testing support.
• Create red‑lined drawings and documentation of systems.
• Follow change management process to generate work requests and method of procedures.
• Participate in Factory witnessed tests at vendors or in panel builders’ facility.
• Perform other tasks as assigned by manager.
• Recommend design improvements based on consultation with users and system operation.
• Perform root cause analysis during testing and commissioning.
• Ensure all personnel on site utilize proper safety methodology.
• Work on‑call and a rotating schedule when required and respond to after‑hours emergencies.
• Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks.
• Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review.

About the team

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Here at AWS, it’s in our nature to learn and be curious. Our employee‑led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional.

The mission of the Data Center Controls Engineering team is to manage the design, deployment, and service of a highly reliable electrical and mechanical control system for the life‑cycle of an AWS data center.

BASIC QUALIFICATIONS

• Can regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl
• Ability to walk jobsites in uneven terrain and work at heights and from ladders.
• On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more.
• Technical (Military/ Trade School) school diploma or associate degree with 1+ years of experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience.
• Minimum 1+ years of experience working with computer components and operating systems.
• Minimum 1+ years of experience with low and medium voltage electrical and/or mechanical systems.
• Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and industrial communication protocols (MQTT, BACnet and/or MODBUS).

PREFERRED QUALIFICATIONS

• 1+ years of relevant work in a data center or other critical environment experience
• International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification.
• Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at en/benefits.

USA, VA, Chantilly - 32.93 - 57.64 USD hourly

USA, VA, Herndon - 32.93 - 57.64 USD hourly