Controls Technician, Controls Deployment Service

Amazon Web Services (AWS); Hilliard (OH); On-site; USD 86,000 - 151,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Data Services, Inc. in Ohio operates a high‑capacity data center environment powered by advanced BMS and EPMS controls.

The Data Center Controls Technician will maintain, troubleshoot, and optimize critical systems across multiple facilities, ensuring uptime and safety. You will mentor Facilities teams, manage small projects, perform commissioning and testing, and document changes while following AWS change management and security standards.

Qualifications

• Basic understanding of Industrial controls systems and troubleshooting with standard tools.
• Experience with low voltage controls, wiring, networking signals, and related electrical/mechanical systems.
• Ability to work non-standard hours and shifts, including overtime as required.
• Familiar with MQTT, BACnet, MODBUS protocols and field device communications.

Responsibilities

• Deploy, service, and upgrade BMS and EPMS in data centers.
• Mentor Facilities team members on BMS/EPMS operation and control.
• Manage small to medium projects and programs.
• Perform point-to-point checks between field devices and controllers.
• Diagnose and maintain BMS/EPMS software and hardware in data centers.
• Configure servers, controllers, industrial PCs, and network settings; test third-party device communications.
• Install and calibrate sensors; read electrical schematics and control drawings.
• Supervise low-voltage electrical contractors; ensure compliance with AWS requirements.
• Provide commissioning support and system-level testing.
• Create red-lined drawings and system documentation.
• Follow change management processes for work requests and procedures.
• Participate in factory witness tests at vendors/panel builders.

Skills

Industrial controls knowledge

Low voltage controls

Troubleshooting

Flexibility

MQTT

BACnet

MODBUS

Schematic reading

Education

Associate's degree or above

High school or equivalent diploma

Trade school certification / certified training

ISA CCST certification (preferred)

Tools

MQTT

BACnet

MODBUS

Schematic reading

Job description

As a member of the Global Controls Team, you will collaborate with highly motivated operators, engineers and technicians in the data center industry to maintain and optimize critical infrastructure systems. You will be responsible for troubleshooting and maintaining the Building Management System (BMS) and Electrical Power Monitoring System (EPMS) while developing new processes and standards that drive innovation in the controls space.

As a member of the Global Controls Team, you will collaborate with highly motivated operators, engineers and technicians in the data center industry to maintain and optimize critical infrastructure systems. You will be responsible for troubleshooting and maintaining the Building Management System (BMS) and Electrical Power Monitoring System (EPMS) while developing new processes and standards that drive innovation in the controls space. AWS data centers utilize sophisticated industrial control systems to automatically operate mechanical equipment, maintaining optimal temperature and pressure conditions throughout the facilities. These systems integrate and monitor multiple critical components, including generators, uninterruptible power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic and static transfer switches, air-cooled and water-cooled chillers, pumps, cooling towers, heat exchangers, Computer Room Air Handlers (CRAHs), and air economizers. Within this industrial control system infrastructure, the BMS serves as the primary control platform for all mechanical systems within the data center, while the EPMS functions as the primary monitoring platform for all electrical systems. This position offers the opportunity to work with cutting-edge technology in mission-critical environments while contributing to the reliability and efficiency of AWS's global infrastructure.

Key job responsibilities

• Primarily work in and support multiple data centers by deploying, servicing, and upgrading BMS and EPMS systems.
• Mentor and train Facilities team members on the operation and control of BMS and EPMS systems.
• Manage small to medium-sized projects and programs.
• Perform point-to-point checkouts between field devices and controllers.
• Perform first-line diagnostics, troubleshooting, and maintenance of programming code and hardware associated with BMS and EPMS in data centers.
• Execute provisioning processes for servers, controllers, industrial PCs, and network configurations, including communication testing between third-party devices and controllers or servers.
• Install, replace, configure, and calibrate sensors.
• Read and interpret electrical schematics and control panel drawings with a basic understanding of closed-loop controls, field sensor scaling, and functions typically performed by industrial controllers.
• Supervise low-voltage electrical contractors performing wiring and installation of field devices in compliance with AWS requirements.
• Provide commissioning and systems-level testing support.
• Create red-lined drawings and documentation of systems.
• Follow change management processes to generate work requests and methods of procedures.
• Participate in factory witness tests at vendor or panel builder facilities.").

A day in the life

As a Data Center Controls Technician, your primary customers are Data Center Engineering Operations (DCEO), who rely on you to keep Building Management Systems (BMS) and Electrical Power Monitoring Systems (EPMS) healthy and operational. On a given day, you are the boots on the ground solving problems that directly impact data center availability. You might diagnose a controller communication loss, calibrate instruments feeding inaccurate data to operators, or supervise vendors performing quarterly maintenance. For new builds, you perform point to point testing and support commissioning alongside construction teams. Your internal stakeholders include your Controls Engineer, Controls Manager, partner teams (Field Engineering, Critical Project Implementation, DCEO), and the vendors you oversee.

About The Team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Basic Qualifications

• Associate's degree or above
• High school or equivalent diploma
• Associate’s degree, trade school certification, or other certified training in a related technical field with 1 year of relevant industrial Controls or HVAC controls experience, OR 2 years of relevant industrial or HVAC controls experience in lieu of a degree.
• Basic understanding of Industrial controls system, knowledge of meters, devices, sensors, relays and troubleshooting utilizing standard hand tools, digital metering, or calibration/diagnostic equipment in a data center, hospitals, large commercial complex, water, power, oil & gas or similar industries.
• 3 years of experience working with low voltage controls, wiring, networking signals, electrical and mechanical systems, computers and operating systems.
• Ability to work non-standard hours and differing work rotations/shifts and overtime as required.

Preferred Qualifications

• Associate's degree in related field
• 4+ years of military experience
• International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification.
• Experience using common communication protocols (MQTT, BACnet, and/or MODBUS).").

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, OH, Hilliard - 86,200.00 - 150,800.00 USD annually

Company - Amazon Data Services, Inc.
Job ID: A10551980