Controls Systems Technician

YDU JC Air Cond & Ref Inc.- Dubai; Lynnfield (MA); On-site; USD 33,000 - 54,000; Full time

Job summary

Johnson Controls International plc. is seeking a field-based HVAC controls service technician to commission, troubleshoot, and service building systems. You will work on commissioning with Johnson Controls tools, resolve control issues, and respond to basic warranty needs on customer sites.

The role emphasizes safe field execution, accurate documentation, and clear communication with customers and internal teams, contributing to reliable operation and energy efficiency across facilities.

Qualifications

• Vocational School four-year program or an Associate degree in electronics, mechanical systems, computer technology, air conditioning, or a similar field plus three years of industry experience, or 1 year of experience servicing electronic and/or mechanical systems in the HVAC industry.
• Knowledge of HVAC controls systems, facilities management systems, site preparation, peripheral equipment installation, and servicing techniques.
• Basic understanding of electrical circuitry as it relates to HVAC controls and system operation.
• Demonstrated technical aptitude and the ability to use hand and power tools.
• Leadership skills to support Mechanics on non-complex Building Automation equipment.

Responsibilities

• Perform assigned system commissioning using Johnson Controls configuration and commissioning tools.
• Troubleshoot and resolve basic HVAC mechanical, electrical, and controls problems.
• Respond to basic warranty calls and support customers with timely service and follow‑up.
• Load system‑level controller software and perform basic diagnostics from controllers to end devices.
• Calibrate systems using basic electronic test equipment and complete required commissioning documentation.
• Document changes and provide information for as‑built documentation.
• Communicate with the JCI contractor or customer upon arrival and before leaving the work site.
• Complete time sheets, expense reports, on‑site documentation, and other administrative tasks accurately.
• Provide recommendations, solutions, and quotes that help improve facility efficiency and support follow‑up opportunities.
• Follow all safety standards and attend required safety training.

Skills

HVAC controls systems

Troubleshooting

Electrical knowledge

Hand & power tools

Customer communication

Excel

Visio

Leadership

Software for HVAC

Education

Vocational/Associate degree in electronics or HVAC

Tools

Johnson Controls software

Multimeter

Laptop/field computer

Job description

Role Overview

In this field‑based role, you will support the commissioning, troubleshooting, and servicing of HVAC controls systems. You will help customers resolve building inefficiencies, respond to basic warranty needs, and deliver dependable service that keeps systems operating as designed.

Key Responsibilities

• Perform assigned system commissioning using Johnson Controls configuration and commissioning tools.
• Troubleshoot and resolve basic HVAC mechanical, electrical, and controls problems.
• Respond to basic warranty calls and support customers with timely service and follow‑up.
• Load system‑level controller software and perform basic diagnostics from controllers to end devices such as sensors and actuators.
• Calibrate systems using basic electronic test equipment and complete required commissioning documentation.
• Document changes and provide information for as‑built documentation.
• Communicate with the JCI contractor or customer upon arrival and before leaving the work site, and keep management informed of job progress and issues.
• Complete time sheets, expense reports, on‑site documentation, and other administrative tasks accurately.
• Provide recommendations, solutions, and quotes that help improve facility efficiency and support follow‑up opportunities.
• Follow all safety standards and attend required safety training.

How You Will Do It

Work safely and maintain a high regard for employee, subcontractor, and customer safety in every part of the job. Use Johnson Controls configuration and commissioning tools to load controller software, verify points, and diagnose issues from system‑level controllers to end devices. Keep the customer and internal stakeholders informed through clear, timely communication about progress, findings, and next steps. Document changes, calibration results, and as‑built updates accurately so service records remain complete and reliable. Balance technical troubleshooting with practical recommendations by identifying efficiency opportunities and supporting quotes when additional work is needed.

Qualifications

• Vocational School four‑year program or an Associate degree in electronics, mechanical systems, computer technology, air conditioning, or a similar field plus three years of industry experience, or 1 year of experience servicing electronic and/or mechanical systems in the HVAC industry.
• Knowledge of HVAC controls systems, facilities management systems, site preparation, peripheral equipment installation, and servicing techniques.
• Basic understanding of electrical circuitry as it relates to HVAC controls and system operation.
• Demonstrated technical aptitude and the ability to use hand and power tools.
• Effective interpersonal skills to represent Johnson Controls to customers and other outside contacts in an ethical and professional manner.
• Ability to explain technical information to technical and non‑technical people.
• Leadership skills to support Mechanics working on non‑complex, non‑critical Building Automation equipment on a job site.
• PC experience and the ability to program HVAC‑related software.
• Nice to Have Experience with low‑voltage 0‑24 volt and 120 volt wiring.
• Ability to test, troubleshoot, and verify systems with a multimeter.
• HVAC or building automation experience.
• Experience working with Microsoft Excel and Visio.

Why Join Us

You will join a company with a long history of delivering performance where it matters, while working on meaningful customer challenges in the field.

This role includes a competitive hourly range of $24 to $39 and a competitive benefits package, with pay determined by education, experience, knowledge, skills, abilities, internal equity, and market data.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.

To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law.

If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Johnson Controls: Enhancing the Intelligence of Buildings

Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission‑critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.