Controls Service Technician

Johnson Controls, Inc.; Madison (WI); On-site; USD 31,795 - 47,678; Full time

Benefits offered by this job

Competitive salary

Paid vacation and holidays

Comprehensive benefits package

Collaborative team environment

Job summary

Johnson Controls, Inc. is seeking a dedicated individual in Madison, WI for an HVAC service role. Ideal candidates will have a strong understanding of HVAC systems and several years of industry experience. Responsibilities include troubleshooting, installation, and maintenance of HVAC control systems.

This position offers a competitive hourly rate between $23.08 - $34.61 and a robust benefits package including health care, 401K, and paid time off. Join our collaborative team and help improve building efficiencies!

Qualifications

• 3+ years of experience in HVAC servicing.
• Technical aptitude in mechanical and electro-mechanical fields.
• Detail-oriented with good communication skills.

Responsibilities

• Troubleshoot and install HVAC control systems.
• Respond to service and warranty calls.
• Provide system repair and recommendations.

Skills

HVAC systems understanding

Electrical troubleshooting

Mechanical systems experience

Communication skills

Education

Vocational School program or associate degree in relevant field

Tools

Electrical testing equipment

Hand and power tools

Job description

What we offer

• Competitive salary
• Paid vacation/holidays/sick time - 10 days of vacation in the first year
• Comprehensive benefits package including 401K, medical, dental, and vision care – Available day one
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

What you will do

The ideal candidate will be located in Western Wisconsin, specifically between La Crosse, WI and Eau Claire, WI.

• Perform HVAC Control systems troubleshooting, installation, commissioning and preventative maintenance related to mechanical, electrical, and low voltage controls components.
• Respond to service and warranty calls using Johnson Controls configuration and commissioning tools as well as a variety of hand tools including electrical testing meters and other electronic testing equipment.
• Provide front line technical and repair support through effective communications with Johnson Controls customers.
• Provide system repair and/or update recommendations and assist in proposing recommendations to Johnson Controls customers.
• Be part of an expanding team of the best technicians in the industry while you build a career with a first‑class global organization.
• Provide our customers with the highest level of service to solve building inefficiencies and resolve service‑related items. As a trusted advisor to our customers, you will provide solutions and outcomes at the time of service.

How you will do it

• Be a dedicated member of a North American Branch team willing to learn and be responsible for system troubleshooting, repair, and aftermarket services for this fast‑growing business.
• Experience in electrical and electronics troubleshooting.
• Loading Johnson Controls field and network level controller software.
• Perform commissioning and system diagnostics for all levels of system controllers as well as end devices (e.g., sensors, actuators, etc.) and complete all required commissioning documentation.
• Keep management and JCI contractor or customer informed of job progress and issues.
• Calibrate systems requiring basic electronic test equipment.
• Complete administrative tasks including time sheets, expense reports, and on‑site documentation.
• Document changes and provide information for as‑built documentation.
• Execute company‑sponsored as well as personally initiated training to ensure the highest level of knowledge and capability are maintained.
• Engage with customers to fully understand their systems and needs.
• Communicate with the JCI contractor or customer upon arrival and before leaving the work site.
• Follow all safety standards and attend required safety training. Maintain a high degree of employee and subcontractor safety.
• Provide recommendations and solutions to ensure the facility is running efficiently, including upselling opportunities.
• Provide quotes to support recommendations and solutions.

What we look for

Required

• Vocational School program or an associate degree in electronics, mechanical systems, computer technology, air conditioning or similar field plus three years of industry experience in servicing electrical, electronic and/or mechanical systems in the HVAC industry.
• Understanding of HVAC systems, sequence, and applications.
• Demonstrated technical aptitude in mechanical and electro‑mechanical fields.
• Able to use hand, power tools and electrical testing equipment such as a multimeter.
• Solid knowledge base in the use of personal computers.
• Attention to detail.
• Good communication and listening skills.

HIRING HOURLY RANGE: $23.08 - $34.61 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. We recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.