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Paper Converting Machine Company seeks an Electrical Field Service Technician to perform electrical and controls field service on envelope converting equipment. The role includes testing, startup, and training customers on operation and maintenance, with remote support as needed.
Qualified candidates have an associate degree in Electrical Technology or Electro-Mechanical fields (BS preferred), strong PLC/servo troubleshooting skills, and willingness to travel up to 50% of the time.
Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.
The Electrical Field Service Technician position performs electrical and controls field service work in a industrial computer-based environment on envelope converting equipment. Working as part of a team, the technician will test, install, start up and demonstrate envelope converting equipment – including PLC/servo-controls die-cutting, gumming, folding, seam-forming and window-patching sections. The role also involves training customers on the operation and electrical maintenance of this equipment in their facility. The technician diagnoses and resolves electrical, controls, and process issues on envelope converting equipment, both on-site and remotely. This includes troubleshooting PLC and servo control systems, interpreting electrical schematics and wiring diagrams, identifying root causes of equipment faults, and implementing corrective actions to minimize customer downtime. The technician also provides ongoing technical support to customers and communicates recurring issues to engineering to support continuous improvement of the equipment.
Work from assembly drawings, wiring diagrams, machine manuals, technical procedures, and specifications to install envelope converting machines – including PLC panels, servo drives, VFDs, sensors and vision/registration systems on die-cutting, gumming, folding and seam-forming sections.
Setup and operate envelope converting equipment to produce customer products.
Instruct operators in setup and operating procedures, and provide technical and practical answers to customer questions or problems.
Perform routine and emergency breakdown electrical service on company envelope converting equipment. Determine the root cause of problems and prepare reports documenting findings and solutions.
Assist installation coordinator with pre- and post- installation meetings and audits at customer facilities, including assessing manpower needs.
Report quality issues and take corrective action to prevent reoccurrence.
Act as liaison between customer and company, maintaining positive customer relationships.
Prepare and submit reports as required.
Provide leadership, coaching and mentoring to less experienced personnel.
Work in a team of field service team members, contractors and/or customer personnel through the project stages.
Create and sustain a safety environment that promotes a safety mindset, embraces training and adherence to safety policies and procedures, and encourages awareness and correction of safety hazards.
Ensure that work areas and equipment are maintained in clean and orderly condition and all safety regulations are observed; report and correct any unsafe work practices or conditions immediately.
Perform other duties as assigned.
An Associate degree in Electrical Technology, Electro-Mechanical Technology or a related field is required. B.S. degree in Mechanical or Electrical Engineering or Electrical Technology is preferred. 18 years old at the time of hire to operate equipment.
This position does not directly supervise other associates.
The approximate pay range for this position is $80,000–$110,000 annually. Please note that the pay range is a good faith estimate at the time of posting and may vary based on factors such as experience, skills, and geographic location.
Paper Converting Machine Company
At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify. Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments. Please let us know if you require reasonable accommodations during the interview process.