Controls Field Engineer

CyrusOne; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

CyrusOne is seeking an on-site Field Controls Engineer to ensure availability, reliability, and proper operation of EPMS, BMS, and PLC-based control systems across data center sites in the region.

The role requires troubleshooting across software, network, and field devices, with involvement in commissioning, changes, and documentation to support 24x7 mission-critical operations.

Qualifications

• 4-6+ years of experience in industrial controls, facilities automation, or mission critical environments (data center experience preferred).
• Hands-on experience supporting EPMS, BMS, or BAS platforms.

Responsibilities

• Support the availability and reliability of EPMS, BMS, and associated control systems across assigned sites.
• Perform routine system checks, alarm reviews, and health validations to ensure data accuracy and system stability.
• Troubleshoot controls-related issues across software, network, and field device layers.
• Execute approved changes, patches, and minor upgrades under established change management processes.
• Maintain backups, configuration records, and system access controls.
• Assist with commissioning, cutovers, energizations, and retrofits from a controls perspective.

Skills

Controls systems

EPMS/BMS

Troubleshooting

Documentation

Tools

Ignition

Niagara

Schneider Electric

Eaton

Job description

The Controls Field Engineer supports the availability, reliability, and day-to-day operation of EPMS, BMS, and PLC-based control systems across assigned data center sites within a defined region. This role is field-forward and operationally grounded, serving as the on-site, regional technical resource for controls system health, troubleshooting, documentation, and commissioning. The Field Controls Engineer works closely with Operational Controls Systems, Site Operations, Regional Operations Directors (RODs), and IT Operations teams to ensure control systems accurately represent electrical and mechanical infrastructure, remain stable and secure, and support 24×7 mission critical operations.

Key Responsibilities

• Support the availability and reliability of EPMS, BMS, and associated control systems across assigned sites.
• Perform routine system checks, alarm reviews, and health validations to ensure data accuracy and system stability.
• Troubleshoot controls-related issues across software, network, and field device layers.
• Execute approved changes, patches, and minor upgrades under established change management processes.
• Maintain backups, configuration records, and system access controls.
• Support commissioning, cutovers, energizations, and retrofits from a controls perspective.
• Perform point-to-point checks, basic logic validation, and graphics verification.
• Perform point-to-point checks, basic logic validation, and graphics verification.
• Assist with meter, relay, sensor, and controller integration and validation.
• Capture and maintain as-built documentation following field work.
• Capture and maintain as-built documentation following field work.
• Read and interpret one-line diagrams, electrical schematics, and control drawings.
• Validate that EPMS/BMS hierarchies reflect real-world electrical and mechanical configurations.
• Partner with electrical and mechanical SMEs to correct discrepancies and improve monitoring fidelity.
• Create and maintain SOPs, MOPs, EOPs, control narratives, and system diagrams as assigned.
• Ensure system inventories, naming conventions, and point mappings remain accurate.
• Contribute to regional standards for alarms, graphics, and documentation.
• Act as a technical liaison between Operations Controls Systems, Site Operations, and IT Operations.
• Coordinate troubleshooting efforts that span controls software, networking, and physical infrastructure.
• Work with IT Ops on server hosting, virtualization, network connectivity, and security requirements related to controls systems.
• Participate in on-call rotations for controls-related incidents.
• Travel up to ~25% to support commissioning, outages, and regional projects.

Required Qualifications

• 4-6+ years of experience in industrial controls, facilities automation, or mission critical environments (data center experience preferred).
• Hands-on experience supporting EPMS, BMS, or BAS platforms.

Preferred Qualifications

• Prior data center experience supporting 24×7 operations.
• Commissioning or startup experience in electrical or mechanical control systems.
• Experience with platforms such as Ignition, Niagara, ALC, Schneider, Eaton, or similar.
• Comfort working at the intersection of software, networking, and physical infrastructure.

Competencies

• Strong hands-on troubleshooter with practical electrical intuition.
• Comfortable working in live, mission critical environments.
• Detail-oriented with disciplined documentation habits.
• Calm, collaborative, and operationally focused.
• Able to balance site-level urgency with regional consistency.

CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.

CyrusOne may use artificial intelligence to assess how your application matches the job requirements. The final hiring decision is always made by our team. You may opt out of AI screening without affecting your candidacy. For additional details on opting out, or our AI Recruiting Policy.

CyrusOne is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please email [e-mail] or call: 806-589-0141. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

CyrusOne is proud to be recognized as a Top Work Place by USA Today. Celebrated for our company culture, CyrusOne stands out for its commitment to core values such as community, agility, respect, an enjoyable workplace, ethics, and exceptional service. This accolade reflects CyrusOne’s dedication to creating an engaging, respectful, and growth-oriented environment, underpinned by integrity, which not only enhances customer satisfaction but also contributes to the company’s overall success.

CyrusOne is a leading global data center developer and operator specializing in delivering state-of-the-art digital infrastructure solutions. With more than 50 high-performance mission-critical facilities worldwide, the Company ensures the continued operation of digital infrastructure for nearly 1,000 customers, including approximately 200 Fortune 1000 companies. CyrusOne’s leading global platform of hybrid-cloud and multi-cloud deployments offers customers colocation, hyperscale, and build-to-suit environments, which help enhance the strategic connections of their essential data infrastructures and support the achievement of sustainability goals.

CyrusOne data centers offer world-class flexibility, enabling clients to modernize, simplify, and rapidly respond to changing demands. Combining exceptional financial strength, a broad global footprint, and continued investment in key digital gateway markets, CyrusOne provides the world’s largest companies with long-term stability and strategic advantage at scale. For more information, please visit cyrusone.com.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. The law requires CyrusOne to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please visit the following link: Know Your Rights. CyrusOne will not discharge or in any other manner discriminate against employees or applicants because they have inquired about or inquired… Pay Transparency Nondiscrimination Provision for more information. As a Federal Contractor, CyrusOne is required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information please click on the following link: E-Verify.