Controls & Automation - Panel Shop Technician I

DNOW; Town of Texas (WI); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Competitive Salary + bonus

401(k)/ Retirement savings

Comprehensive Benefits

Career growth

Paid vacation/holidays

Job summary

DNOW is seeking a Technician I to assist in the assembly, wiring, and preparation of control panels and automation enclosures under supervision. You will perform basic wiring, labeling, documentation updates, and maintain a safe work environment while building foundational panel skills.

The role emphasizes problem solving, teamwork, and adherence to quality and safety standards. A bachelor's degree or equivalent experience is required, with familiarity in WMS/SAP and Microsoft Office helpful for

Qualifications

• Bachelor’s degree or equivalent professional management experience.
• WMS/SAP knowledge a plus.
• Strong communication, organization, and problem solving skills.

Responsibilities

• Evaluate processes to improve efficiency, quality, and consistency.
• Identify recurring problems, rework, equipment failures, and customer concerns.
• Lead or assist root cause investigations and corrective actions.
• Develop and implement practical process improvements with department leaders.
• Maintain procedures, workmanship standards, and QMS alignment.
• Follow up on completed work to identify lessons learned and improvements.
• Engage with customers to gather feedback on equipment, service and experience.
• Identify unmet customer needs and potential new offerings.
• Improve coordination between Sales, Engineering, Shop, Inventory, Rentals, PLC/Controls, and Field Services.
• Monitor quality and operational trends and report findings to leadership.

Skills

Communication skills

Organizing & planning

Problem solving

Team player

Influencing people

Numerical ability

Education

Bachelor’s degree or equivalent professional management experience

Tools

WMS

SAP

Microsoft Office

Job description

At DNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.

START YOUR CAREER NOW.

The Technician I assists in the assembly, wiring, and preparation of control panels and automation enclosures under close supervision. Responsibilities include basic wiring, component labeling, continuity checks, documentation updates, and maintaining a clean and safe work environment. This role focuses on building foundational panel assembly and technical skills.

Job Responsibilities

• Evaluate business and operational processes for opportunities to improve efficiency, quality, and consistency.
• Identify recurring problems, rework, equipment failures, customer concerns, and process gaps.
• Lead or assist with root cause investigations and corrective actions.
• Work with department leaders to develop and implement practical process improvements.
• Help develop and maintain company procedures, workmanship expectations, and operational standards.
• Follow up on completed work and major projects to identify lessons learned and opportunities for improvement.
• Engage with customers to gather feedback on equipment, service, communication, and overall experience.
• Help resolve significant or recurring customer quality concerns.
• Identify unmet customer needs and potential opportunities for new products, services, rental offerings, or capabilities.
• Improve coordination and handoffs between Sales, Engineering, Shop, Inventory, Rentals, PLC/Controls, and Field Services.
• Monitor quality and operational trends and communicate significant findings and recommendations to leadership.
• Support the continued development of Sable Automation's Operations and Quality Management Systems.

Job Requirements

• Bachelor’s degree or equivalent professional management experience.
• WMS/SAP knowledge.
• Communication skills, both oral and written.
• Microsoft Office skills, including Excel, Access, PowerPoint, and Word.
• Ability to motivate and influence people.
• Organizing, planning, and problem solving skills.
• Team player with good statistical and numerical ability and attention to detail.

BENEFITS

• Competitive Salary + bonus
• 401(k)/ Retirement savings
• Comprehensive Benefits (medical, dental, vision, life and disability coverage)
• Career growth
• Paid vacation/holidays