Controlled Substance Coordinator

Covanta; Indianapolis (IN); On-site; USD 69,000 - 92,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) with company match

Life and AD&D insurance

Educational assistance

Paid parental leave

Employee assistance program (EAP)

Job summary

Reworld is seeking an Operations Coordinator to support day-to-day logistics, billing, and shipments. You will liaise with customers, drivers, and internal teams to ensure accurate documentation and timely delivery.

The role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. The position emphasizes compliance with safety, environmental, and regulatory requirements, while maintaining clear records and supporting

Qualifications

• High school diploma or GED required.
• 3+ years in coordination, operations, logistics, billing, or admin.
• Strong organizational skills with ability to handle multiple priorities.
• Excellent attention to detail and accuracy.
• Strong written and verbal communication.
• Proficient in Microsoft Office, especially Outlook and Excel.
• Ability to follow procedures and comply with safety, security, and regulatory requirements.

Responsibilities

• Generate sales orders and ensure supporting docs are attached.
• Assist with customer billing questions and coordinate with internal departments.
• Submit purchase requisitions and assist procurement activities.
• Assist with receipt, processing, and distribution of mail and shipments.
• Print and prepare manifests and documentation for shipments and ops.
• Coordinate with drivers and ensure proper documentation is followed.
• Manage mailback boxes and alternative receiving processes.
• Witness destruction activities per procedures and regulatory requirements.
• Maintain accurate records for orders, receiving, shipments, mailback, and destruction operations.
• Collaborate with internal teams, customers, drivers, and stakeholders to ensure efficient daily operations.

Skills

organization

attention to detail

communication

Microsoft Office

Education

High school diploma or GED

Tools

Outlook

Excel

Job description

Who we are

For more than 40 years, Reworld has been a leader in sustainable waste solutions, providing our customers with innovative solutions that help them achieve carbon-negative outcomes.

Our Vision

Reworld is leading the charge to a carbon-negative future through revolutionary sustainable materials management solutions that reduce, reuse, recycle and reimagine waste for the benefit of society and the environment.

Our Business

Reworld partners with businesses by offering cutting-edge engineering and innovative solutions, to help customers reduce, reuse, recycle and recover value from waste streams and meet or exceed their sustainability goals.

Our Value

Reworld's differentiator comes from our ecosystem of technology, facilities and partnerships, trusted by the world's largest organizations to reimagine waste management for a smarter, more sustainable world.

About the role

The coordinator is responsible for coordinating and supporting day-to-day operational and administrative activities to ensure work is completed accurately, efficiently, and in accordance with company procedures and applicable regulatory requirements. This position serves as a key point of coordination between customers, drivers, internal departments, and facility operations.

The coordinator manages sales order documentation, purchasing requests, billing inquiries, mailback processes, receiving activities, shipment documentation, and destruction-related activities. The position requires strong organizational skills, attention to detail, effective communication, and the ability to manage multiple priorities in a fast-paced operational environment.

Position Responsibilities

• Generate sales orders and ensure all required supporting documentation is attached and complete.
• Respond to and assist with customer billing questions, resolving issues or coordinating with the appropriate internal departments as needed.
• Submit purchase requisition (PO REQ) requests and assist with procurement-related activities.
• Assist with the receipt, processing, and distribution of incoming mail, UPS deliveries, and other shipments.
• Print and prepare manifests and other required documentation for shipments and operational activities.
• Coordinate with and assist drivers upon arrival, ensuring they are directed appropriately and required documentation and procedures are followed.
• Manage the ordering and supply of mailback boxes to support customer and operational needs.
• Coordinate alternative mailback receiving processes and ensure incoming materials are properly received and documented.
• Witness destruction activities in accordance with established procedures, regulatory requirements, and company policies.
• Maintain accurate records and documentation related to sales orders, receiving, shipments, mailback activities, and destruction operations.
• Collaborate with internal teams, customers, drivers, and other stakeholders to ensure daily operations are completed efficiently, accurately, and in compliance with applicable requirements.

Qualifications

• High school Diploma or GED required.
• At least 3 years of experience in project coordination, operations, logistics, billing, data entry, administration, or related field.
• Strong organization skills with the ability to manage multiple priorities and deadlines
• Excellent attention to detail and accuracy
• Strong written and verbal communication
• Proficient in Microsoft Office, particularly outlook and excel
• Strong problem-solving skills and ability to make sound decisions within established procedures
• Ability to work as part of a team
• Ability to follow established procedures and comply with company safety, security, environmental, and regulatory requirements
• Ability to safely perform occasional physical tasks associated with receiving shipments
• Must be able to pass a background check

All Reworld positions require a candidate's ability to perform the duties and responsibilities of the role while upholding Reworld's Values, including (but not limited to) contributing to a safe and inclusive workplace, delivering results through trust, and building breakthrough capabilities.

Please note that Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Pay Transparency

Reworld is committed to paying its staff equitably, and we strive to provide competitive compensation and benefits packages. The range below reflects Reworld's reasonable estimate of base pay for this role based on primary posting location. It is expected that most qualified candidates in this location will fall within the posting range. The final salary offered for this role will be determined based on factors including, but not limited to: experience, education, geographic location, skills and competencies, travel requirements and/or union contracts (if applicable). Pay ranges are reviewed from time to time and may be modified in the future.

The pay range for the primary location of this position is: $69,100.00 - $91,900.00 USD per annum.

• Reworld provides an industry-leading benefits package that supports the whole person-and their families-through a balanced approach to mental, physical, and financial wellbeing.
• Regular full-time employees based in the USA have access to comprehensive medical, prescription drugs, dental, and vision coverage, FSA, HSA, short- and long-term disability benefits.
• Our 401(k) plan is industry-leading, with an up to 7% company match.
• Additional benefits include Company-paid life and AD&D insurance, EAP, paid parental leave, and educational assistance.

For more information regarding these offerings, please visit the Reworld Careers Benefits Page.

Reworld reserves the right to amend, suspend or terminate any benefit plan, in whole or in part, at any time.

Our DEI Commitment

Reworld is an Equal Opportunity Employer, has developed an AAP, and will not discriminate against any qualified applicants because of race, color, religion, sex, national origin, sexual orientation, gender identity, disability (including perceived disability, physical, mental, and/or intellectual disabilities), veteran status, liability for service in the Armed Forces of the United States, or any other characteristic protected by law.

Know Your Rights (Click to view poster)

If you are an individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site because of your disability. You can request reasonable accommodations by going to Reworldwaste.com and clicking on the 'Contact Us' button. Under Inquires, select 'Careers' in the Interest field, fill out all required fields including your message. In the message section, please note this is a 'Job Application Accommodation Request'.

Attention Staffing Agencies & Search Firms

Reworld may sometimesselectively collaborate with staffing agencies and search firms (Agencies). Reworld will only consider candidates from Agencies with whom a signed agreement and a duly authorized work order (for a specific role)has been duly executed. Any unsolicited candidate submissions or candidate submissions from Agencies that do not meet these criteria, will be deemed invalid and ineligible for any fees.