Controlled Environment Technician I

Medical Technology Associates, LLC.; Harrisburg (Dauphin County); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Controlled Environment Technician I to ensure the integrity of Clean Rooms and controlled environments across various healthcare facilities. This full-time position requires significant national travel, with responsibilities including certification, testing, and maintenance of critical equipment. The ideal candidate will possess strong mechanical and mathematical skills, along with a commitment to exceptional customer service. Join a dynamic team dedicated to quality and safety, where your contributions will directly impact healthcare environments nationwide. If you are detail-oriented and passionate about your work, this is the perfect opportunity for you.

Qualifications

• Preferred certifications include CETA, NEBB, or NSF.
• 1-3 years of experience in field service is essential.

Responsibilities

• Certify and maintain Clean Rooms and controlled environment equipment.
• Travel nationally for testing and repairs, delivering excellent customer service.

Skills

Mathematical aptitude

Mechanical aptitude

Electrical aptitude

Customer service skills

Detail-oriented

Organizational skills

Problem-solving

Education

CETA, NEBB, or NSF certification

1-3 years of experience as a Field Service Technician

Tools

Field Aware system

MS Excel

Job description

Position Summary: The Controlled Environment Technician I is responsible for certifying, testing, and maintaining Clean Rooms, hoods, and infusion centers in pharmacies, laboratories, and hospitals nationwide. This role involves national travel to service accounts, utilize job scheduling systems, provide customer service, and report on equipment performance.

Essential Job Functions:

• Verify and certify Clean Rooms, Biological Safety Cabinets, Laminar Flow Hoods, Fume Hoods, and other controlled environment equipment for MTA accounts.
• Travel nationally to test, certify, and maintain/repair controlled environment equipment.
• Use Field Aware system for job scheduling, tracking, and time reporting.
• Utilize MS Excel for mathematical computations for customer reporting.
• Deliver high-quality customer service and reports on equipment performance.
• Report daily activities and field issues to the support center.
• Pass leads to Sales Representatives.
• Adhere to safety regulations and maintain clean work areas.
• Wear proper safety garments.
• Maintain the vehicle and equipment professionally.
• Diagnose problems, replace/repair parts, test, and make adjustments.
• Other duties as assigned by management.

Physical Demands:

• Lift up to 50lbs.
• Carry equipment, climb ladders, sit, stand, lift, bend, hold equipment, and drive for extended periods.

Position Type/Expected Hours of Work:

• Full-time position, typically Monday-Friday with variable hours based on job/facility requirements.
• Some nights, weekends, and overnight travel may be required.

Travel:

• 75% or more travel required, with possible overnight stays.

Qualifications:

• CETA, NEBB, or NSF certification preferred (not required initially).
• Obtain industry certifications within 2-3 years.
• Background in air balancing, biomedical, pharmaceutical, HVAC, environmental testing, and clean rooms preferred.
• 1-3 years of prior experience as a Field Service Technician.
• Strong mathematical, mechanical, and electrical aptitude.
• Basic computer skills and experience with Microsoft applications.
• Detail-oriented, proactive, with a passion for quality and accuracy.
• Highly organized, exceptional customer service skills, professional appearance, and behavior.
• Ability to travel, work flexible hours, and adjust schedules to meet customer needs.
• Commitment to the company's core beliefs of integrity, safety, and customer service.

Disclaimer: The job description outlines general content and requirements, not exhaustive duties. Management may assign or reassign duties at any time. Reasonable accommodations may be provided for individuals with disabilities.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing
• Industries: Hospitals and Health Care