Control Room Technician (NIGHTS)

Novo Nordisk A/S; Clayton (NC); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Competitive pay

Annual performance bonus

14 paid holidays

Health Insurance

401K with company match

Family focused benefits

Access to Novo Nordisk products

Life & Disability Insurance

Job summary

Novo Nordisk site in the United States seeks an experienced Site Support/Facilities Engineer to operate and monitor multiple plant facilities from a centralized control center. You will prioritize alarms, investigate anomalies and support maintenance teams to ensure safe, compliant operations across cGMP utilities.

The role requires collaboration with internal and external engineering teams, adherence to quality and environmental regulations, and driving improvements in automation and

Qualifications

• Associate's Degree in a technical field from an accredited university required or a High School Diploma with four years of manufacturing automated systems experience
• Minimum of two years in facilities, utilities, or manufacturing automated systems control & operations
• Minimum of five years facilities/utilities experience in a manufacturing facility preferred
• Knowledge & experience in the operations, maintenance & design of cGMP utilities in a regulated environment preferred
• Proficiency in utility systems: chilled water, plant steam, compressed air, vacuum, wastewater, HVAC, water purification, nitrogen storage/distribution & clean steam required
• Qualification/work experience in operating plant or facilities via control systems required
• Ability to read/review CAD drawings with understanding of P&ID, PFD, HVAC, electrical systems & equipment schematics preferred
• Understanding of URS, SAT, FAT, commissioning & validation protocols preferred
• Understanding of product documentation and SOPs with attention to high-level concepts preferred
• Computer literacy with associated systems preferred
• Ability to prioritize equipment & system issues based on risk, production impact & operational need preferred
• Strong communication skills across multiple organizational levels preferred

Responsibilities

• Provide technical support for site & automation project execution as required
• Prioritize, communicate & follow up on alarm & warning conditions & abnormal trends on all applicable systems
• Review, investigate & document system or operational anomalies for cause & clearance
• Assist in establishing & maintaining standards & procedures for control room & automation systems
• Support installation, commissioning, qualification & training for all Site Support systems & controls
• Support operation, maintenance & response for all control systems (BMS, PCS, Life Safety)
• Assist engineers & facilities maintenance personnel for plant operations including troubleshooting & optimization
• Adhere to quality & environmental regulations within area of responsibility
• Adhere to plant safety & environmental requirements in performance of duties
• Participate in systematic problem-solving efforts
• Follow all safety and environmental requirements in the performance of duties
• Other accountabilities, as assigned.

Skills

Communication

Reading CAD/PID

Regulatory knowledge

Technical documentation

Problem solving

Education

Associate's Degree in a technical field

High School Diploma with 4 years experience

Tools

CAD

P&ID

GMP software

Job description

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You will be joining Fill & Finish Expansions (FFEx), which is responsible for all major expansion activities within aseptic production, solid dosage forms, finished products, fill & finish warehousing, and QC across all production areas in Product Supply. The area is anchored in Product Supply, Quality & IT, which globally employ approx. 20,000 of Novo Nordisk’s 50,000 employees.

FFEx is a newly established and growing area with the responsibility to design, plan, and build all new aseptic filling capacity across Novo Nordisk to serve the needs of millions of patients. We do it by rethinking our production facilities with the use of modern technology, as we are setting the standards for the aseptic production of the future. Facilities designed today which we will still be proud of 20 years from now. FF Expansions has a global approach, where you will be working with multiple sites and cultures across the world.

What we offer you:

• Leading pay and annual performance bonus for all positions


• All employees enjoy generous paid time off including 14 paid holidays


• Health Insurance, Dental Insurance, Vision Insurance – effective day one


• Guaranteed 8% 401K contribution plus individual company match option


• Family Focused Benefits including 14 weeks paid parental & 6 weeks paid family medical leave


• Free access to Novo Nordisk-marketed pharmaceutical products


• Life & Disability Insurance

At Novo Nordisk, you will find opportunities, resources, and mentorship to help grow and build your career. Are you ready to realize your potential? Join Team Novo Nordisk and help us make what matters.

The Position

Operate & monitor multiple plant facilities & site support systems from a centralized control center for the facility. Prioritize, communicate & follow up on system alarm & warning conditions & abnormal trends. Support the automation, controls & facilities engineers in operational troubleshooting & problem solving, system improvement & testing & data trends development. Assist maintenance team with equipment & systems shutdown, start-up, LOTO & EHS permitting. Establish & maintain positive working relationships with internal & external engineering team & stakeholders.

Relationships

Reports to Manager.

Essential Functions

• Provide technical support for site & automation project execution, as required


• Prioritize, communicate & follow up on alarm & warning conditions & abnormal trends on all applicable systems


• Review, investigate & document system, or operational anomalies for cause & clearance


• Assist in establishing & maintaining standards & operational procedures for control room & automation systems


• Support the installation, commissioning, qualification & training activities for all Site Support systems & controls


• Support consistent operation, maintenance & response for all control systems (BMS, PCS, Life Safety)


• Support the engineers & facilities maintenance personnel as required for successful plant operations including troubleshooting & optimization activities


• Adhere to all quality & environmental regulations within area of responsibility


• Adhere to all plant safety & environmental requirements in the performance of duties


• Participate in systematic problem-solving efforts


• Follow all safety and environmental requirements in the performance of duties


• Other accountabilities, as assigned.

Physical Requirements

Moves equipment &/or supplies weighing up to 33 pounds within the facility using various body positions. Routinely operates & inspects manufacturing equipment using hands. Strap & unstrap pallets using hands. Must be able to be on your feet for up to a 12 hour shift. May require corrected vision to 20/20 or 20/25 based on role. May require color vision based on role. Occasionally ascends/descends a ladder. May be required to work at elevated heights. Occasionally works around odorous &/or hazardous materials. May be required to wear gloves. May perform critical job functions in extremely cold work environments depending on site. May position oneself within confined spaces for inspection if required of the role. Ability to work in loud noise environments with hearing protection. May be required to secure a motorized vehicle license & operate a motorized vehicle based on the role.

Qualifications

• Associate's Degree in a technical field from an accredited university required may consider a High School Diploma (GED) with four (4) years in facilities, utilities, or manufacturing automated systems control & operations required


• Minimum of two (2) years in facilities, utilities, or manufacturing automated systems control & operations required


• Minimum of five (5) years facilities/utilities experience in a manufacturing facility preferred


• Knowledge & experience in the operations, maintenance & design of cGMP utilities as well as working in a regulated environment (FDA, cGMP, OSHA) preferred


• Proficiency in most of the following utility systems: chilled water, plant steam, compressed air, vacuum, wastewater, HVAC, vacuum, water purification, nitrogen storage/distribution & clean steam required


• Prior qualification/work experience required in operating plant or facilities via control systems required


• Ability to read/review design drawings (CAD) with a basic understanding of P&ID, PFD, HVAC, electrical systems & equipment schematics preferred


• Understanding of technical documents such as URS, SAT, FAT, commissioning & validation protocols preferred


• Understanding of complicated product documentation & standard operating procedures with attention to high-level concepts preferred


• Computer literacy with associated systems preferred


• Ability to prioritize equipment & system issues based on environmental or safety risk, production impact & operational need preferred


• Strong communication skills across multiple organizational levels preferred

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and defeating diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.

Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.

If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.