Control Room Operator I/II

International Executive Service Corps; Greenville (NC); On-site; USD 40,000 - 52,000; Full time

Job summary

Join a forward-thinking utility provider as a Control Room Operator, where your skills in communication and multitasking will be essential to ensuring the smooth operation of vital utility systems. This role offers a unique opportunity to work in a dynamic, 24/7 control center environment, responding to both routine and emergency situations. You'll be an integral part of a team dedicated to delivering reliable services to the community, while also enjoying professional development and a supportive workplace culture. If you're ready to contribute your talents to a meaningful cause, this position is perfect for you.

Qualifications

• 1+ years of experience for Control Room Operator I; 3+ years for Control Room Operator II.
• Proficient in oral communication and multitasking.

Responsibilities

• Dispatching information to crews and departments over various systems.
• Monitoring and operating Supervisory Control and Data Acquisition Systems.

Skills

Oral Communication

Multitasking

Data Analysis

Education

High School Diploma/GED

Six Months of Training

Tools

SCADA

Geographic Information Systems

Customer Information Systems

Outage Management Systems

Work Management Systems

Job description

A rewarding career starts at Greenville Utilities, where all team members matter. GUC provides a friendly and supportive work environment as we all work together to bring sustainable and reliable utility solutions to our community every day. We value our employees by offering opportunities for professional and personal development, recognition, and a safe work environment. If you have a commitment to supporting and building our community, we want your energy and talent as part of our diverse team.

The Electric Department is seeking a Control Room Operator to perform responsible communications while responding to routine and emergency conditions on the Electric, Water, Wastewater, and Gas utility systems. The ideal candidate will have the following requirements:

Control Room Operator I

Anticipated Hiring Range: $40,435.20 - $51,563.20 - commensurate with skills and experience.

• Over one year of experience
• Proficient in oral communication
• Ability to multitask in daily job performance
• High school diploma/GED
• Valid Driver’s License

Control Room Operator II

Anticipated Hiring Range: $48,630.40 - $62,004.80 - commensurate with skills and experience.

• Over three years of experience
• Proficient in oral communication
• Six months of training past the high school equivalency
• Valid Driver’s License

Job Responsibilities Include:

• Dispatching information to crews and departments on a daily basis over GUC’s computer, telephone, and radio systems, along with operating computerized remote control system equipment.
• Communicating with internal and external customers.
• Reading and analyzing computerized data, gauges, meters, and charts.
• Generating service orders based on information received from various customers, GUC personnel, and departments.
• Notifying appropriate personnel regarding alarms on all associated systems.
• Monitoring and operating each department’s Supervisory Control and Data Acquisition Systems.
• Maintaining various communications and operational logs.
• Assisting with restoration of facilities during storm situations as stated in the GUC Emergency Plan.
• Experience with SCADA, Geographic Information Systems, Customer Information Systems, Outage Management Systems, and Work Management Systems is a plus.

This position is for our 24/7-hour control center; you will be required to work a 12-hour night shift, weekends, and holiday hours.

Applications accepted until filled.

This is a safety-sensitive position and is subject to random drug and alcohol testing.

Employment is contingent upon passing a physical examination including a drug/alcohol screening and a comprehensive background check. To ensure consideration, a completed Greenville Utilities application must be received in the Human Resources Office. Interested persons can contact the Human Resources Office at [phone] if you have any questions. Our office is located at 617 Red Banks Rd., Greenville, NC 27858.

Online applications only accepted through GUC website at www.guc.com.

“An Equal Opportunity Employer/Affirmative Action Employer”
“Greenville Utilities Commission participates in E-Verify”