Control Design Assessment and Testing Leader / Business Risk and Control Officer (Hybrid)

Citi; Jacksonville (FL); Hybrid; USD 103,000 - 156,000; Full time

Job summary

A forward-thinking company is seeking a Control Design Assessment and Testing Leader to oversee critical controls monitoring and testing. This role demands a subject matter expert with a strong grasp of control testing frameworks and excellent communication skills. You will be responsible for assessing control designs, developing testing procedures, and ensuring compliance with policies. The ideal candidate will have a collaborative spirit and the ability to influence stakeholders across various levels. Join this innovative firm to make a significant impact in the financial services sector while enjoying a hybrid work environment and competitive benefits.

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

401(k) Plan

Life Insurance

Paid Time Off

Wellness Programs

Qualifications

• 5+ years of experience in Risk & Controls roles.
• Expertise in controls design and execution.
• Strong knowledge of MCA frameworks.

Responsibilities

• Assess control design and develop testing tools.
• Execute control testing procedures and record results.
• Drive continuous improvements in control testing accuracy.

Skills

Risk Management

Control Testing

Communication Skills

People Management

Analytical Skills

Education

Bachelor's Degree

Master's Degree

Tools

MS Word

MS Excel

MS PowerPoint

MS SharePoint

Confluence

Job description

Control Design Assessment and Testing Leader / Business Risk and Control Officer (Hybrid)

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Control Design Assessment and Testing Leader / Business Risk and Control Officer (Hybrid)

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The Wealth Client Segments Control Testing Utility is responsible for the testing of controls designed and owned by the Citi’s Wealth Segments (i.e., client-facing) businesses.

This position reports to the Wealth Client Segments Control Testing Lead, within the USPB-Wealth-Common Control Testing Utility; and is an execution-oriented individual contributor position accountable for end-to-end controls monitoring – i.e., operational controls performance assurance/testing – which includes design, execution, results reporting, and insight sharing related to the above scope of controls monitoring/testing.

The Wealth Client Segments Control Testing Leader is a subject matter expert on overall controls monitoring, with an excellent level of understanding of control testing who closely follows latest trends in controls testing and adapts them for application within their own job and covered businesses and functions.

Excellent communication skills required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence and convince others, particularly colleagues in other areas and occasional external customers. Accountable for significant controls testing results and advice regarding the controls execution. Necessitates a degree of responsibility over technical strategy.

Responsibilities:

• Supports the Wealth Client Segments Control Testing Utility by acting on assessing control design, designing control testing tools, developing control testing procedures, ensure control testing transitions, dispositioning exceptions, and developing insights.
• Carries key responsibility for Control Design Assessment (CDA) by executing CDA checklist/procedures for controls and recording results in Citi Risk & Control (CRC).
• Owns significant portions of control testing design activity, which includes writing control testing tool descriptions, and completing control testing and QUEST setup.
• Develops control testing procedures in Confluence and is responsible for obtaining necessary signoffs from covered businesses and functions.
• Performs a uniquely significant role on training Central Execution team overseas on all designed control testing tools and established control testing procedures.
• Has the ultimate decision on controls testing outlier disputes, holds the responsibility to raise concerns through IMPACT Concerns or QUEST Observation Logs based on the Business.
• Creates materials for Operational Risk Forums (ORF) and senior meetings as needed and investigates causes for results that are deviating from trends and escalate situations that pose excessive risk(s).
• Develops and drives quality-checking routines to ensure compliance with all relevant policies, operating guides, and owned control testing.
• Supports team members on topics ranging from control testing design to performance management and control testing platforms basics.
• Helps drive continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing.
• Maintains relationships and drives accountability with partners and stakeholders to drive control testing's success in support of the business's strategy.
• Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Support other relevant work efforts of the department where needed and as directed by their manager.
  
  

Qualifications:

• 5+ years relevant experience, 3+ years in Risk & Controls roles.
• Subject matter expert on controls design, execution and/or control testing.
• Excellent understanding of MCA (Managers Control Assessment) frameworks and processes.
• Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint.
• Effective communication, written and presentation skills.
• Strong people and relationship management skills with the ability to influence others and foster a sense of collaboration.
• Independent thinker and able to perform a credible challenge of businesses/functions.
• Ability to work effectively on virtual teams, including across different geographies and time zones preferred.
• Investment securities and/or insurance licenses preferred (e.g., Series 7, 9,10, 24, 63, 65, 53, 55, 66).
  
  

Travel Requirement:

• Less than 10%.
  
  

Education:

• Bachelor’s/University degree, Master’s degree preferred.
  
  

Primary Locations:

Jacksonville, FL

Florence, KY

O’Fallon, MO

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Job Family Group:

Controls Governance & Oversight

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Job Family:

Quality Assurance, Monitoring & Testing

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Time Type:

Full time

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Primary Location:

Jacksonville Florida United States

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Primary Location Full Time Salary Range:

$103,920.00 - $155,880.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Apr 16, 2025

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Banking, Financial Services, and Investment Banking

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