Contributor Services Representative

Kwfc Radio Station; Springfield (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Assemblies of God seeks a Contributor Services Representative I to act as the first point of contact for donations. You will assist donors via phone, email, and online chat, maintain donor records, and support contributions through multiple channels.

This role emphasizes accuracy and service, supporting internal staff, districts, churches, and individual donors. The position requires a high school diploma, at least a year of customer service experience, and proficient PC skills with Microsoft

Qualifications

• High school diploma (college degree preferred).
• Minimum 12 months customer service experience.
• PC skills (Microsoft Office Suite).
• Data entry, customer service, and general office skills.

Responsibilities

• Provide donor support on phone, email, and online chat.
• Maintain and update donor information.
• Facilitate contributions via online platform (AG Giving).
• Facilitate contributions via mail or phone call.
• Support financial accuracy.

Skills

Customer service

Data entry

Office skills

Education

High school diploma

College degree preferred

Tools

Microsoft Office Suite

Job description

Description

The Contributor Services Representative I serves as the initial point of contact for contributions within the Assemblies of God. This role demonstrates a comprehensive understanding of donation processes, services, and systems, acting as a knowledgeable resource for in‑house personnel, districts, churches, and individual donors.

Responsibilities

• Provide donor support on phone, email, and online chat.
• Maintain and update donor information.
• Facilitate contributions via online platform (AG Giving).
• Facilitate contributions via mail or phone call.
• Support financial accuracy.

Qualifications

• High school diploma (college degree preferred).
• Minimum 12 months customer service experience.
• PC skills (Microsoft Office Suite).
• Data entry, customer service, and general office skills.