Contracts Manager - Commercial Medical

Blue Cross and Blue Shield of Massachusetts Inc.; Hingham (MA); Hybrid; USD 101,000 - 123,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision insurance

401(k)

Well-being benefits

Job summary

Blue Cross Blue Shield of Massachusetts seeks a Contracts Manager to lead the Contracts Development & Contracts Delivery team for Commercial Medical. You will collaborate with Contracts Analysts and leadership to oversee end-to-end project implementations, ensuring contract language complies with health insurance laws and regulatory requirements.

Responsibilities include developing and updating the Annual Schedule of Benefits, managing custom schedules for new and renewing accounts, and guiding

Qualifications

• 3-5+ years of experience in contract administration, including product development and implementation.
• Supervisory experience or leading cross-functional projects preferred.
• Bachelor degree level of education.

Responsibilities

• Develop and implement Commercial Medical products and financial arrangements to support legislation, regulatory requirements, new plan offerings, and corporate concerns.
• Annual Schedule of Benefits creation and updates.
• Custom Schedule of Benefits and updates for new and renewing accounts.
• Oversee and manage big-picture requirements for annual Commercial Medical product changes and drive milestones.
• Analyze changes to ensure contract documents and system values are updated.
• Lead cross-functional workgroups and manage projects for new products and corporate initiatives.
• Coordinate corporate and department projects and ensure milestones are met.
• Work with leadership to define strategic direction, goals, and department initiatives.

Skills

Contract administration

Project leadership

Cross-functional collaboration

Education

Bachelor degree

Job description

Ready to help us transform healthcare? Bring your true colors to blue. What we need The position of Contracts Manager in the Contracts Development & Contracts Delivery team is as a lead for Commercial Medical. The Contracts Manager will work with all levels of Contracts Analysts to ensure appropriate task assignment and completion and, working directly with leadership, will oversee the majority of project implementations end-to‑end to ensure that plan benefit descriptions and contract language are in compliance with operational requirements and all applicable health insurance laws and regulations.

Your Day to Day

Develop and implement new and revised Commercial Medical l products and financial arrangements as required to support state and federal legislation requirements, regulatory requirements, new plan offerings, and corporate concerns.

• Annual Schedule of Benefits creation and updates
• Custom Schedule of Benefits and updates – new and renewing accounts
• Contributor to day‑to‑day NSO, BARS and Riders review
• Oversee and manage “big picture” requirements for annual Commercial Medical product changes and drive results towards key deliverables and ensure milestones are met.
• Complete the necessary analysis of all requested annual changes to ensure that the appropriate contract documents, system values, and updates are in place.
• Participate in the implementation of new products, product changes, and corporate initiatives by analyzing changes, documenting impacts, and acting as lead for the department on cross‑functional workgroups and/or managing projects.
• Coordinate and oversee corporate and department projects and initiatives and ensure milestones are met.

Major Responsibilities

• Work with leadership to define strategic direction, goals, and objectives of the business unit; act in a lead role representing the department on cross‑functional teams or initiatives
• Must be able to lead specific projects or customer‑related deliverables
• Must be able to challenge and motivate staff to reach their highest potential

We're Looking for

• Collaborative, problem solving approach with an openness to change.
• Excellent written and oral communication skills; excellent analytical, research, and problem‑solving skills.
• Ability to meet aggressive timelines; ability to understand corporate priorities, work to those goals and assign tasks to analysts as needed.
• Strong consultative skills with solution‑oriented resolutions; positive attitude and a proven team player who can collaborate while respectfully raising opposing ideas.

What You Bring

• 3-5+ years of experience in contract administration, including product development and implementation.
• Supervisory experience, or experience leading cross functional projects preferred.
• Bachelor degree level of education.

#LI-HYBRID Minimum Education Requirements: High school degree or equivalent required unless otherwise noted above Location Hingham Time Type Full time Salary Range: $100,980.00 - $123,420.00 The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue‑based metrics, and business or organizational needs and affordability. This job is also eligible for variable pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well‑being benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

WHY Blue Cross Blue Shield of MA?

We understand that the confidence gap and imposter syndrome can prevent amazing candidates coming our way, You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL. As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture page.

At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work" Page.

Voted as the highest in member satisfaction among Massachusetts commercial health plans by JD Power, Blue Cross Blue Shield of Massachusetts is a community‑focused, tax‑paying, not‑for‑profit health plan headquartered in Boston. We have been a market leader for over 75 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 2.8 million members, and consistently offering security, stability, and peace of mind to both our members and associates.

Our Commitment to You

We are committed to investing in your development and providing the necessary resources to enable your success. We are dedicated to creating a refreshing and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path. We take pride in our diverse, community‑centric, wellness‑focused culture and believe every member of our team deserves to enjoy a positive work‑life balance. Blue Cross Blue Shield of Massachusetts is an Equal Employment Employer - veterans/disability.

Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law.

Blue Cross Blue Shield of Massachusetts will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Blue Cross Blue Shield of Massachusetts's legal duty to furnish information.