Contracts & Legal Operations Specialist

Monetary; Charlotte (NC); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive salaries plus equity (股票等)

Health, dental, and vision insurance

401(k) with 4% employer match

Unlimited PTO

Tuition reimbursement

Family and wellness perks

In-person social events

Top‑of‑the‑line equipment

Job summary

Monetary, a financial cloud-based treasury and accounting platform, is seeking a Contracts & Legal Operations Administrator in Charlotte, NC. You will own contract operations end-to-end, work with Sales and Finance, and help design scalable workflows under Corporate Counsel.

The role emphasizes building self-serve resources, tracking metrics, and optimizing Ironclad and Salesforce integrations, with opportunities to apply AI tools and notarial services where applicable.

Qualifications

• Relevant experience in contract administration, legal operations, a corporate legal department, a law firm, or a comparable business environment.
• Experience owning and improving operational processes—driving projects from problem identification through implementation and adoption.
• Strong organizational, project-management, and problem-solving skills with attention to detail and ability to manage competing priorities.
• Clear written and verbal communication with a collaborative, service-oriented approach.
• Comfort working with confidential information and using AI tools responsibly.

Responsibilities

• Manage contracts throughout their lifecycle including intake, review coordination, approvals, signature coordination, filing, amendments, renewals, and termination.
• Maintain contract repository, templates, playbooks, and related legal records.
• Track key contract terms (renewal dates, notice periods, payments) and other business obligations.
• Prepare and review routine commercial agreements using approved templates under Corporate Counsel supervision.
• Own contract-management and legal-intake processes end to end; document roles, steps, escalation paths.

Skills

Contract administration

Legal operations

Process improvement

Cross-functional teamwork

Attention to detail

Notary services

AI tools

Tools

Ironclad

Salesforce

Job description

Monetary is the financial cloud-based treasury and accounting platform built specifically for government and nonprofit finance professionals. More than 2,000 organizations - including local governments, public universities, and health systems - use Monetary to manage debt, cash, investments, leases, and subscriptions in one platform.

We've built the most sophisticated treasury platform in public finance — sitting at the intersection of treasury management and a $4 trillion fixed income market that's been waiting for modern infrastructure.

ABOUT THE ROLE

We are seeking a proactive, highly organized Contracts & Legal Operations Administrator to join our growing legal department. As the legal team’s second full-time hire, you will report directly to Corporate Counsel and take meaningful ownership of the systems and processes that support the legal function. This is not solely an administrative role. You will manage day-to-day contract operations while identifying gaps, designing better workflows, and leading the implementation of scalable legal processes. You will work directly with teams across the company—particularly Sales and Finance—to make contracting and legal support more organized, efficient, and transparent. The ideal candidate combines strong contract-administration experience with an operator’s mindset. You are comfortable taking an ambiguous or manual process, bringing the right stakeholders together, and turning it into a practical, well-documented workflow.

WHAT YOU'LL DO

Contract Administration

• Manage contracts throughout their lifecycle, including intake, review coordination, approvals, signature coordination with authorized signatories, filing, amendments, renewals, and termination.
• Maintain the company’s contract repository, templates, playbooks, and related legal records.
• Track key contract terms, including renewal dates, notice periods, payment obligations, and other business commitments.
• Support the preparation and review of routine commercial agreements using approved templates and playbooks, under the supervision of the Corporate Counsel, flagging missing information, nonstandard terms, and issues requiring escalation.
• Prepare, complete, and submit procurement-related forms and documentation (e.g., vendor registrations, W-9s, security and compliance questionnaires, insurance certificates, and bid or RFP response forms) accurately and on time.

Process Ownership and Improvement

• Own the company’s contract-management and legal-intake processes end to end: assess current workflows, close inefficiencies and control gaps, and document clear steps, roles, approval thresholds, and escalation paths.
• Lead cross-functional process-improvement projects with Sales, Finance, Revenue Operations, Procurement, and other stakeholders, and drive adoption through communication, training, and feedback—not just documentation.
• Build and maintain self-service resources, such as templates, guides, and playbooks, for recurring requests.
• Track and report on operational metrics such as contract volume, turnaround time, renewal activity, and process bottlenecks, and identify opportunities to automate repetitive work, including through responsible use of AI tools.

Systems and Cross-Functional Coordination

• Administer and optimize Ironclad, our contract lifecycle management platform, including workflows, templates, metadata, permissions, reporting, and integrations, and keep contract data consistent across Ironclad, Salesforce, and other business systems.
• Serve as Legal’s primary operational point of contact for other departments, managing the legal intake queue, prioritizing requests, and keeping stakeholders informed on status.
• Coordinate with outside counsel, vendors, and other third parties as needed.
• Maintain corporate and legal records, including entity documents, policies, licenses, and insurance documentation, and provide notarial services if commissioned as a notary.
• Support the Corporate Counsel with team planning and other legal operations projects.

WHAT YOU'LL BRING

• Relevant experience in contract administration, legal operations, a corporate legal department, a law firm, or a comparable business environment, including managing commercial contracts across multiple stakeholders.
• Demonstrated experience owning and improving operational processes—driving projects from problem identification through implementation and adoption, not simply following established procedures.
• Strong organizational, project-management, and problem-solving skills, with excellent attention to detail and the ability to manage competing priorities in a fast-moving environment.
• Clear and confident written and verbal communication, with a collaborative, service-oriented approach and the confidence to hold stakeholders accountable to agreed processes.
• Sound judgment, including the ability to recognize when legal or business issues should be escalated, and comfort working with confidential and sensitive information.
• Working fluency with AI tools (e.g., general‑purpose assistants and AI features within CLM platforms), along with sound instincts about confidentiality, data security, and privilege when using them on legal work.

PREFERRED QUALIFICATIONS

• Experience administering or implementing a contract lifecycle management platform; Ironclad experience is strongly preferred.
• Experience in a growing software company (SaaS, PaaS, IaaS).
• Experience using Salesforce and working with Sales or Revenue Operations teams.
• Experience drafting or reviewing routine commercial agreements, including NDAs, order forms, statements of work, amendments, customer agreements, and vendor agreements.

WHAT SUCCESS LOOK LIKE

WITHIN THE FIRST YEAR

• Contract intake, approval, signature, and storage processes have clear owners, documented steps, and appropriate controls—and are adopted across the business, not merely documented.
• Ironclad and Salesforce contain accurate, consistent contract information, and renewals, notice periods, and other key obligations are tracked proactively.
• Stakeholders know how to engage Legal and can easily check the status of their requests, and turnaround times and recurring bottlenecks are measured and improving.
• The Corporate Counsel can rely on this person to identify operational needs, propose solutions, and drive implementation with limited oversight.

GROW Continuously

• We believe in continuous improvement, never accepting the status quo as good enough, and iterating to move quickly without compromising on quality.
• We are energized by the fast-paced rate of change that growth demands and see new challenges as opportunities for resilience and personal development.
• We are driven by curiosity to think creatively, innovate, and experiment, and we humbly incorporate lessons learned from success and failure along the journey.

OWN Your Outcomes

• We hold ourselves accountable for exceptional effort, execution, reliability, professionalism, and results that add tremendous value for customers.
• We are all individual contributors, responsible for delivering value to our customers, team, and company with every action we take.
• As managers, we lead by example in both what we do and how we do it, and stay personally familiar with the work as we coach our teams.
• We follow through on our decisions and commitments with action.

ABOVE & Beyond

• We create moments of magic, surprising and delighting our customers at every touchpoint.
• We run towards problems and enthusiastically jump in to help colleagues however we can be valuable.
• We take pride in proactively doing the extra little things that set us apart, even when no one is watching.

TEAM Over Ego

• There is no task needed at Monetary that is beneath any of us.
• We work hard to be the teammate others want on their team.
• We have the courage to have hard conversations and the grace to receive honest feedback in pursuit of excellence.

WHY MONETARY:

Monetary is a fast-growing company where we dream big, move fast, make an impact, and bring joy to everything we do. Our core values drive our success as an organization, and we are looking for talented teammates who share our passion for challenging the status quo, innovating in all we do, and wanting to make a difference.

When it comes to benefits and perks, we are committed to supporting our employees’ well-being to make their lives better, both in and out of the office. We offer:

• Competitive salaries plus equity (stock options) for all employees;
• Comprehensive health, dental, and vision insurance, 401(k) with 4% employer match;
• Generous leave policies (including unlimited PTO);
• Professional development opportunities and tuition reimbursement;
• Family and wellness perks;
• In-person social events;
• Top‑of‑the‑line equipment, and a newly furnished office.

Monetary is an Equal Opportunity Employer. We value diversity and prohibit discrimination and unlawful harassment in the workplace. All applicants will receive consideration for employment based upon their qualifications without regard to race, religion, color, national origin, ethnicity, gender, gender identity or expression, pregnancy, sexual orientation, age, marital status, genetic information, political affiliation, National Guard or veteran status, disability, or any other protected status under federal, state, or local law. We welcome and encourage applicants with disabilities to contact our team for assistance during the application and hiring process. We are committed to expanding accessibility and making reasonable accommodations in accordance with applicable law.