Contracts Administrator

Rocket Software; Dover (DE); Remote; USD 77,000 - 85,000; Full time

Benefits offered by this job

Unlimited vacation time

Health and wellness coverage

Life and disability coverage

401(k) and Roth retirement matching

Tuition and certificate reimbursement

Leadership and skills training

Job summary

Rocket Software is seeking a Contracts Administrator in the United States to manage contract and licensing processes in a fast-paced, high-tech environment. You will administer reviews, analyze obligations, and ensure compliance with internal policies and legal standards.

The role requires a detail-oriented professional with CLM experience, including Salesforce and DocuSign, and the ability to coordinate with Sales, Finance, and Legal.

Qualifications

• Bachelor’s degree required.
• 1–4 years contract experience in technology preferred.
• Experience with Salesforce, DocuSign or CLM tools is expected.
• Familiarity with AI tools and strong cross-functional communication are a plus.

Responsibilities

• Set up contract signatories using DocuSign and coordinate completion.
• File contracts in CLM/Salesforce and enter metadata in appropriate systems.
• Perform data cleanup in CLM/Salesforce and ensure data accuracy.
• Monitor legal mailbox and work queues for inquiries and requests.
• Collaborate with Sales, Finance, and Legal to resolve issues.
• Assist Legal in improving standard contracts and generating new documents.
• Research documents requested by legal staff and analyze contractual obligations.

Skills

Attention to detail

Cross-functional communication

Independent work

AI tools familiarity

Ability to manage multiple tasks

Education

Bachelor’s degree

Tools

Salesforce

DocuSign

SharePoint

Job description

United States

Full time

R2026-6698

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description Summary:

The Contracts Administrator will play a crucial role in managing and facilitating the contract process without our fast-paced, high-technology environment. This position is responsible for administering, reviewing, and analyzing contracts and/or licenses to guarantee adherence to specifications, company policies, and legal standards, thus ensuring the successful execution of contractual agreements and licensing requirements. It requires a detail-oriented and resourceful individual with an understanding of contracts, negotiations, and contract management lifecycle (CLM).

Essential Duties and Responsibilities :

• Set up contract signatories using DocuSign and communicate with all parties to ensure contract completion.

• File contracts in CLM/Salesforce and enter contractual metadata into Salesforce, CLM, SharePoint or another repository for easy retrieval and reference.

• Perform database cleanup activities in CLM/Salesforce, validating and correcting data.

• Monitor and facilitate the shared Legal mailbox and work queues to ensure all inquiries and requests incoming to Legal are handled appropriately.

• Communicate with various departments, including Sales, Finance, and Legal regarding the process and assist to resolve issues.

• Assist the Legal team in identifying areas for improvement in standard contracts.

• Generate new contractual documents as appropriate.

• Research appropriate documents as requested by legal staff.

• Review and analyze documents to determine contractual obligations.

Qualifications:

• Bachelor’s degree.

• 1-4 years of contract experience, preferably in the technology sector.

• Knowledge of Salesforce, DocuSign, SharePoint or other CLM application.

• Familiarity with A.I. Tools

• Strong communication skills, including experience working cross-functionally to resolve issues.

• Strong attention to detail.

• Ability to work independently and manage multiple activities simultaneously.

Annual salary range for this position is between $77,000.00 - $85,000.00 gross before taxes.

Information Security:

Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.

Diversity, Inclusion & Equity:

At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.

#LI-JC1

#LI-Remote

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What Rocket Software can offer you in USA:

Unlimited Vacation Time as well as paid holidays and sick time

Health and Wellness coverage options for Rocketeers and dependents

Life and disability coverage

Fidelity 401(k) and Roth Retirement Savings with matching contributions

Monthly student debt benefit program

Tuition Reimbursement and Certificate Reimbursement Program opportunities

Leadership and skills training opportunities

EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

At Rocket Software, we believe AI is a critical enabler of innovation and productivity. All Rocketeers are expected to actively leverage AI-powered tools and technologies, where appropriate, to enhance efficiency, improve decision-making, and deliver greater impact in their roles. Embracing continuous learning and the responsible use of AI is an essential part of how we work.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to [e-mail]. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day.

At Rocket, software is about more than just code—it’s about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we’re serving our customers, partners, and fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve.

Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.