Contractor Sales Representative

84 Lumber; Queen Anne (MD); On-site; USD 40,000 - 70,000; Full time

Job summary

84 Lumber is seeking a Contractor Sales Representative to build and manage a book of business by selling products and services to customers away from each 84 Lumber store location. You will cultivate relationships, identify needs, and guide clients through product choices with a focus on post-sale support and ongoing communication.

The role emphasizes proactive lead generation, accurate material estimates, and timely reporting while preparing for progression toward an Outside Sales

Qualifications

• Create and continually grow book of business and acquire new customers.
• Create material estimates/read blueprints.
• Source special order material.
• Respond to common inquiries or complaints from customers.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to function in a high-paced and sometimes stressful environment.
• Reading prints.
• Creating material estimates.
• Sourcing special orders.

Responsibilities

• Builds and maintains a network of sources to identify new sales leads.
• Communicates with customers and leads to identify needs; suggests products/services.
• Demonstrates product functions and utility based on needs.
• Maintains customer satisfaction and resolves post-sale issues.
• Maintains contact with existing and previous customers about new products and enhancements.
• Maintains detailed reports of sales activities including calls, orders, sales and relationships.

Skills

Book of business growth

New customer acquisition

Material estimates

Blueprint reading

Special orders sourcing

Customer service

Interpersonal skills

Organizational skills

Problem solving

High-paced environment

Job description

Overview

The Contractor Sales Representative (“CSR”) will customarily and regularly sell products and services offered by 84 Lumber to current and new clientele away from the 84 Lumber store locations. This position is responsible for creating positive customer relationships. The Contractor Sales Representative is building a book of business to become an Outside Sales Representative. Other duties may be assigned by Store Manager.

Pay Range: $40,000 - $70,000+ (negotiable)

Responsibilities

• Builds and maintains a network of sources from which to identify new sales leads.
• Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
• Demonstrates the functions and utility of products or services to customers based on their needs.
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
• Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
• Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.

Qualifications

• Create and continually grow book of business and acquire new customers.
• Create material estimates/read blueprints.
• Source special order material.
• Respond to common inquiries or complaints from customers.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to function in a high-paced and sometimes stressful environment.
• Reading prints.
• Creating material estimates.
• Sourcing special orders.

84 Lumber Company is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. 84 Lumber Company is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact [e-mail].