Contractor's Warehouse Order Picker and Deliveries

The Home Depot

Santa Clara (CA)

In loco

USD 52.000 - 65.000

Tempo pieno

14 giorni+

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Descrizione del lavoro

The Home Depot in Santa Clara, CA is seeking a Non-CDL Driver Associate to support customer deliveries from box trucks under 26,000 lbs. gross weight. You will load, unload, and transport merchandise, interact with customers, and update orders via handheld devices.

Requirements include a valid driver’s license, clean MVR, and the ability to read maps/GPS. The role emphasizes customer service with roughly 50% time in driving and 50% in service activities, with occasional overtime to ensure

Competenze

Must be legally permitted to work in the United States.
Must be 21 years of age or older.
Valid, active Driver's License.
Clean Motor Vehicle Record.
Ability to load and unload heavy items up to 70 lbs.
Must pass DOT physical, criminal check and drug screen.
Must be familiar with local and surrounding areas.
Ability to read a GPS and follow directions.
1 year box truck experience preferred.

Mansioni

Direct customer interaction and customer service.
Drive and deliver product to customers on local routes; communicate updates to customers and stores.

Conoscenze

Customer service

Driving

Effective communication

GPS reading

Local area knowledge

Safety conscious

Box truck experience (1 year)

Formazione

High school diploma or GED

Strumenti

GPS device

Handheld scanner

Descrizione del lavoro

Position Purpose:

Non-CDL driver associates are responsible for driving box trucks under 26,000 lbs. gross weight or smaller for the purpose of completing customer deliveries to their homes or businesses. Responsibilities include, but are not limited to loading, unloading, lifting, and transporting merchandise in order to serve our customers. Associates will be required to interact with customers, warehouse leaders and associates, and store leaders and associates. Associates will also be expected to systemically update orders via a handheld device.

Key Responsibilities:

50% - Customer Service - Direct customer interaction and customer service.
50% - Driving and Deliveries - Driving and delivering product to our customers at minimum 50% of the time - TASKS (associated w/ responsibility above): Drive a non-CDL vehicle (box trucks and flatbeds under 26,000 lbs. gross weight or smaller) on local routes; Communicate delivery updates to customers and stores; Load the truck in an efficient manner for unload and confirm customer orders; Climb in and out of delivery cab to accommodate customer deliveries throughout the day; Perform overtime as required to accomplish deliveries and maintain customer satisfaction. Systemically updating the status of orders - Ensure all systemic updates to orders are accurately and timely entered into handheld device.

Position Purpose:

Key Responsibilities:

50% - Customer Service - Direct customer interaction and customer service.
50% - Driving and Deliveries - Driving and delivering product to our customers at minimum 50% of the time - TASKS (associated w/ responsibility above): Drive a non-CDL vehicle (box trucks and flatbeds under 26,000 lbs. gross weight or smaller) on local routes; Communicate delivery updates to customers and stores; Load the truck in an efficient manner for unload and confirm customer orders; Climb in and out of delivery cab to accommodate customer deliveries throughout the day; Perform overtime as required to accomplish deliveries and maintain customer satisfaction. Systemically updating the status of orders - Ensure all systemic updates to orders are accurately and timely entered into handheld device.
Direct Manager/Direct Reports:
This Position typically reports to the Assistant Store Manager
This Position has 0 Direct Reports
Travel Requirements:
Typically requires overnight travel less than 5% of the time.
Physical Requirements:
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.
Working Conditions:
Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which could cause noticeable discomfort or a moderate risk of accident or illness.
Minimum Qualifications:
Must be legally permitted to work in the United States.
Must be 21 years of age or older
Valid, active Driver's License
Clean Motor Vehicle Record
Ability to load and unload heavy items up to 70 lbs.
Must pass DOT physical, criminal check and drug screen
Must be familiar with local and surrounding areas
Ability to read a GPS and follow directions
Preferred Qualifications:
One (1) year experience driving a box truck and/or flatbed under 26,000 lbs. gross weight or smaller.
Minimum Education:
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Years of Work Experience:
1
Competencies:
Action Oriented
Courage
Manages Ambiguity
Nimble Learning
Collaborates
Situational Adaptability
Communicates Effectively
Customer Focus

Direct Manager/Direct Reports:

This Position typically reports to the Assistant Store Manager
This Position has 0 Direct Reports

Travel Requirements:

Typically requires overnight travel less than 5% of the time.

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.

Working Conditions: