Contractor Liaison Officer

GBX Consultants; Fort Benning (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

GBX Consultants, Inc. is seeking a Contractor Liaison Officer (LNO) to support installation-level Army TAP operations at Ft. Benning. You will collect and analyze TAP data, prepare reports, and coordinate with Army, partners, and employers to ensure successful transition activities.

The role involves arranging events, conducting post-event analyses, and maintaining program data across various systems. A strong background in data analysis, coordination, and customer service is essential.

Qualifications

• Bachelor’s degree is required.
• Experience with transition programs, installation coordination, stakeholder engagement, workforce development, event management, data analysis, or related functions.

Responsibilities

• Collect, validate, analyze, and report TAP performance data at the installation level.
• Prepare recurring command-level, program, and ad hoc reports using data from counselors, government staff, and partner organizations.
• Monitor participation and compliance across workshops, counseling milestones, and hiring events.
• Maintain accurate information in Army and IMCOM-designated systems, trackers, calendars, and reporting tools.
• Coordinate with the CIM, installation TAP Manager, command representatives, public affairs, employers, education partners, and community organizations.
• Support planning and execution of hiring events, career fairs, outreach initiatives, and employment preparation events.
• Conduct post-event analysis, capture feedback, and recommend improvements for future activities.
• Support administration of participant assessments, attendance processes, and required documentation.
• Assist with facility, classroom, audiovisual, equipment, materials, and logistical coordination for TAP activities.
• Provide timely visibility into emerging issues, scheduling conflicts, and performance trends.

Skills

Analytical skills

Organizational skills

Written communication

Briefing

Customer service

Education

Bachelor's degree

Tools

Microsoft Office

Job description

GBX Consultants, Inc. is accepting resumes for a Contractor Liaison Officer (LNO) at Ft. Benning. The Army Transition Assistance Program (TAP) provides members of the Armed Forces with the highest quality of services, training, and transition support to make their transition from the military into civilian life a success. The Contract Liaison Officer (LNO) supports installation-level Army TAP operations through stakeholder coordination, performance analysis, reporting, event support, and maintenance of accurate program data. The LNO provides commanders and program leaders with timely, actionable information and helps connect TAP activities with installation, community, employer, and interagency partners.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Collect, validate, analyze, and report installation-level TAP performance, participation, throughput, attendance, and resource utilization data.
• Prepare recurring command-level, program, and ad hoc reports; consolidate information from counselors, Government staff, and partner organizations.
• Monitor participation and compliance across workshops, counseling milestones, Capstone, hiring events, and other required TAP activities.
• Maintain accurate information in Army and IMCOM-designated systems, trackers, calendars, and reporting tools.
• Coordinate with the CIM, installation TAP Manager, command representatives, public affairs, employers, education partners, and community organizations.
• Support planning and execution of hiring events, career fairs, outreach initiatives, public affairs activities, and employment preparation events.
• Conduct post-event analysis, capture participant and stakeholder feedback, and recommend improvements to future activities.
• Support administration of participant assessments, surveys, attendance processes, and required documentation.
• Assist with facility, classroom, audiovisual, equipment, materials, and logistical coordination for TAP activities.
• Provide timely visibility into emerging issues, missed opportunities, scheduling conflicts, and performance trends.

EDUCATION AND EXPERIENCE REQUIREMENTS

• Bachelor’s degree from an accredited institution.
• Experience with transition programs, installation coordination, stakeholder engagement, workforce development, event management, data analysis, or a related function.
• Familiarity with military installation operations and the needs of transitioning Service members and families.
• Strong analytical, organizational, written communication, briefing, and customer service skills.
• Proficiency with Microsoft Office or equivalent productivity tools, including spreadsheets and presentation software.
• Ability to manage multiple deadlines and maintain accurate records in a high-volume environment.
• Ability to obtain and maintain required Government suitability, installation access, Common Access Card, and system access.

PREFERRED QUALIFICATIONS

• Prior military service or experience working with Army commands, IMCOM, TAP, workforce development, or veteran employment programs.
• Experience preparing command briefings, performance dashboards, and event outcome reports.
• Experience with Government systems of record or installation-level reporting tools.

ADDITIONAL REQUIREMENTS

• Applicants must undergo a background investigation (National Agency Check) conducted by the federal government.
• Must be a U.S. citizen.
• Some evening, weekend, or travel may be outreach, or mission-driven activities.

PHYSICAL DEMANDS

• Standing and sitting for long periods of time.
• Occasional lifting, carrying, pushing or pulling of up to 10 lbs.
• Oral communication over the phone and in person.
• Alpha/numeric keyboarding.
• Ability to view computer monitor.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. EOE/Vet/Disabled