Contractor Liaison Officer

GBX Consultants; Augusta (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

GBX Consultants, Inc. is seeking a Contractor Liaison Officer (LNO) to support Army TAP operations at Ft. Gordon. The role focuses on coordinating stakeholders, analyzing TAP performance, and maintaining program data to help connect TAP activities with military and civilian partners.

The LNO will prepare reports, assist with events, and ensure timely briefings and data accuracy while complying with government requirements and installation procedures.

Qualifications

• Bachelor’s degree from an accredited institution.
• Experience with transition programs, installation coordination, stakeholder engagement, workforce development, event management, data analysis.
• Familiarity with military installation operations and the needs of transitioning Service members and families.
• Strong analytical, organizational, written communication, briefing, and customer service skills.
• Proficiency with Microsoft Office or equivalent productivity tools, including spreadsheets and presentation software.
• Ability to obtain and maintain required Government suitability, installation access, Common Access Card, and system access.

Responsibilities

• Collect, validate, analyze, and report installation-level TAP performance, participation, throughput, attendance, and resource utilization data.
• Prepare recurring command-level, program, and ad hoc reports; consolidate information from counselors, Government staff, and partner organizations.
• Monitor participation and compliance across workshops, counseling milestones, Capstone, hiring events, and other TAP activities.
• Maintain accurate information in Army and IMCOM-designated systems, trackers, calendars, and reporting tools.
• Coordinate with the CIM, installation TAP Manager, command representatives, public affairs, employers, education partners, and community organizations.
• Support planning and execution of hiring events, career fairs, outreach initiatives, public affairs activities, and employment preparation events.
• Conduct post-event analysis, capture participant and stakeholder feedback, and recommend improvements to future activities.
• Support administration of participant assessments, surveys, attendance processes, and required documentation.
• Assist with facility, classroom, audiovisual, equipment, materials, and logistical coordination for TAP activities.
• Provide timely visibility into emerging issues, missed opportunities, scheduling conflicts, and performance trends.

Skills

Stakeholder engagement

Data analysis

Event management

Written communication

Customer service

Microsoft Office

Organizational skills

Education

Bachelor’s degree

Tools

Government systems of record

Installation-level reporting tools

Job description

GBX Consultants, Inc. is accepting resumes for a Contractor Liaison Officer (LNO) at Ft. Gordon. The Army Transition Assistance Program (TAP) provides members of the Armed Forces with the highest quality of services, training, and transition support to make their transition from the military into civilian life a success. The Contract Liaison Officer (LNO) supports installation-level Army TAP operations through stakeholder coordination, performance analysis, reporting, event support, and maintenance of accurate program data. The LNO provides commanders and program leaders with timely, actionable information and helps connect TAP activities with installation, community, employer, and interagency partners.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Collect, validate, analyze, and report installation-level TAP performance, participation, throughput, attendance, and resource utilization data.
• Prepare recurring command-level, program, and ad hoc reports; consolidate information from counselors, Government staff, and partner organizations.
• Monitor participation and compliance across workshops, counseling milestones, Capstone, hiring events, and other required TAP activities.
• Maintain accurate information in Army and IMCOM-designated systems, trackers, calendars, and reporting tools.
• Coordinate with the CIM, installation TAP Manager, command representatives, public affairs, employers, education partners, and community organizations.
• Support planning and execution of hiring events, career fairs, outreach initiatives, public affairs activities, and employment preparation events.
• Conduct post-event analysis, capture participant and stakeholder feedback, and recommend improvements to future activities.
• Support administration of participant assessments, surveys, attendance processes, and required documentation.
• Assist with facility, classroom, audiovisual, equipment, materials, and logistical coordination for TAP activities.
• Provide timely visibility into emerging issues, missed opportunities, scheduling conflicts, and performance trends.

EDUCATION AND EXPERIENCE REQUIREMENTS

• Bachelor’s degree from an accredited institution.
• Experience with transition programs, installation coordination, stakeholder engagement, workforce development, event management, data analysis, or a related function.
• Familiarity with military installation operations and the needs of transitioning Service members and families.
• Strong analytical, organizational, written communication, briefing, and customer service skills.
• Proficiency with Microsoft Office or equivalent productivity tools, including spreadsheets and presentation software.
• Ability to manage multiple deadlines and maintain accurate records in a high-volume environment.
• Ability to obtain and maintain required Government suitability, installation access, Common Access Card, and system access.

PREFERRED QUALIFICATIONS

• Prior military service or experience working with Army commands, IMCOM, TAP, workforce development, or veteran employment programs.
• Experience preparing command briefings, performance dashboards, and event outcome reports.
• Experience with Government systems of record or installation-level reporting tools.

ADDITIONAL REQUIREMENTS

• Applicants must undergo a background investigation (National Agency Check) conducted by the federal government.
• Must be a U.S. citizen.
• Some evening, weekend, or travel may be outreach, or mission-driven activities.

PHYSICIAL DEMANDS

• Standing and sitting for long periods of time.
• Occasional lifting, carrying, pushing or pulling of up to 10 lbs.
• Oral communication over the phone and in person.
• Alpha/numeric keyboarding.
• Ability to view computer monitor.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. EOE/Vet/Disabled