Contract Systems Engineer (W2)

Solving IT; Madison (WI); On-site; USD 69,000 - 81,000; Full time

Job summary

Solving IT, International is seeking a Contract Systems Engineer to oversee infrastructure services provided by third-party vendors for a large healthcare organization, based onsite in Madison, WI.

The role emphasizes reliability, security, and regulatory compliance across on-premises, virtualized, and cloud environments, with a focus on VMware, Azure-like familiarity, and Windows/Linux systems. Applicants must be US Citizens due to a DoD contract.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or equivalent practical experience.
• 3+ years of experience in server and storage administration within multi-tenant or hybrid environments.
• Experience working with or overseeing third-party IT outsourcing providers.
• Proficiency with VMware vSphere, Windows and Linux operating systems, Nutanix Files/Objects, VMware vSAN, SAN switching concepts, and enterprise key management systems (EKMS).
• Knowledge of HIPAA, CMMC Level 2 (NIST SP 800-171), and CMS MAC ARS compliance requirements.
• Experience auditing technical work, validating compliance controls, and ensuring infrastructure reliability.

Responsibilities

• Oversee infrastructure services delivered by third-party IT outsourcing providers.
• Monitor infrastructure availability, performance, capacity, and SLAs.
• Provide technical oversight across physical, virtual, and cloud environments.
• Audit vendor deliverables, troubleshoot complex infrastructure issues, and coordinate escalations.
• Ensure infrastructure meets security and regulatory requirements (HIPAA, CMMC L2, CMS MAC ARS).
• Validate disaster recovery readiness, backup processes, and business continuity capabilities.
• Review infrastructure configurations, security controls, and compliance documentation.
• Collaborate with internal IT, security, and external vendor teams to resolve issues.
• Support governance, vulnerability management, and capacity planning.

Skills

3+ years server/storage administration

Vendor governance

SLA management

Analytical troubleshooting

Communication skills

Education

Bachelor's degree in IT/CS

Tools

VMware vSphere

Windows

Linux

Nutanix Files/Objects

VMware vSAN

EKMS

Job description

Systems Engineer-Infrastructure & Cloud Operations

Location: Madison, WI (Onsite)

Employment Type: Contract, 6 months

W2 Only; this position works with DoD Contract so we can only consider US Citizens

Pay Rate: $50-$58.97

We are seeking an experienced Contract Systems Engineer to oversee infrastructure services delivered by third-party IT vendors for a large healthcare organization.

This role is responsible for ensuring the reliability, performance, security, and compliance of infrastructure across on-premises, virtualized, and cloud environments.

The ideal candidate brings strong technical expertise in VMware, Azure, and Windows/Linux systems, along with experience managing outsourced infrastructure services and working in highly regulated environments.

Key Responsibilities

• Oversee and validate infrastructure services delivered by third-party IT outsourcing providers.
• Monitor infrastructure availability, performance, capacity, and adherence to service-level agreements (SLAs).
• Provide technical oversight across physical, virtual, and cloud environments.
• Audit vendor deliverables, troubleshoot complex infrastructure issues, and coordinate escalations.
• Ensure infrastructure meets security and regulatory requirements, including HIPAA, CMMC Level 2, and CMS MAC ARS.
• Validate disaster recovery readiness, backup processes, and business continuity capabilities.
• Review infrastructure configurations, security controls, and compliance documentation.
• Collaborate with internal IT, security, and external vendor teams to resolve issues and improve operational efficiency.
• Support infrastructure governance, vulnerability management, and capacity planning.

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, or equivalent practical experience.
• 3+ years of experience in server and storage administration within multi-tenant or hybrid environments.
• Experience working with or overseeing third-party IT outsourcing providers.
• Strong proficiency with:
• VMware vSphere
• Windows and Linux operating systems
• Working knowledge of Nutanix Files and Objects, VMware vSAN, SAN switching concepts, and enterprise key management systems (EKMS).
• Knowledge of HIPAA, CMMC Level 2 (NIST SP 800-171), and CMS MAC ARS compliance requirements.
• Experience auditing technical work, validating compliance controls, and ensuring infrastructure reliability.
• Strong understanding of IT service management, vendor governance, and SLA management.
• Excellent analytical, troubleshooting, documentation, and communication skills.

Preferred Qualifications

• Extensive experience supporting both on-premises and cloud hosting environments.
• Experience with infrastructure monitoring tools and performance optimization.
• Knowledge of vulnerability management and remediation.
• Experience with capacity planning for hosting, storage, and database environments.
• Previous experience supporting healthcare insurance or another highly regulated field

Ideal Candidate

The strongest candidate will combine hands-on infrastructure engineering experience with the ability to oversee outsourced IT operations.

This individual should be comfortable reviewing vendor work, identifying technical or compliance gaps, managing escalations, and ensuring infrastructure services meet performance and regulatory expectations.