Contract Specialist III

Texas Health and Human Services; Houston (TX); Hybrid; USD 48,000 - 76,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Time off

Career growth

Job summary

The Texas Health and Human Services Commission (HHSC) Medicaid CHIP Services (MCS) department seeks a highly qualified Contract Specialist III to perform senior-level contract enrollment, administration and technical assistance work for CAPM/WPE. This role requires strong collaboration, adherence to timelines, and the ability to interpret complex regulations.

Responsibilities include training, quality assurance, data tracking, and ensuring compliance with federal/state requirements while

Qualifications

• Knowledge of contracts, social services, or Medicaid waiver programs.
• Knowledge of applicable rules, regulations, and policies.
• Knowledge of the contract enrollment and administration process.
• Skill using computers and database tracking systems.
• Skill providing customer service involving high volume phone calls and emails.
• Ability to manage special projects with limited supervision.
• Ability to train and direct the work of others.
• Ability to communicate effectively both orally and in writing.
• Ability to gather, assemble, correlate, and analyze facts.
• Ability to develop and write concise reports and explain data.
• Ability to devise solutions to problems.
• Ability to develop and evaluate policies and procedures.
• Ability to evaluate contracts and recommend future status; and to interpret policies, procedures, and regulations.

Responsibilities

• Acts as contract manager for Medicaid waiver program contracts and serves as point of contact for applicants and contractors.
• Maintains automated databases and tracking systems to plan, track and complete required contract activities.
• Represents CCPM in committees, workgroups and meetings to address significant issues related to policies and rules for contract administration.
• Performs other duties as assigned.

Skills

Contracts knowledge

Regulatory knowledge

Contract enrollment process

Computer/database skills

Customer service

Project management

Written/oral communication

Analytical thinking

Policy interpretation

Education

Bachelor's degree

Job description

Date: Sep 9, 2026

Location: HOUSTON, TX

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Contract Specialist III

Job Title: Contract Specialist III

Agency: Health & Human Services Comm

Department: CCPM Billing and PMT

Posting Number: 19039

Closing Date: 09/22/2026

Posting Audience: Internal and External

Occupational Category: Business and Financial Operations

Salary Range: $4,263.16 - $6,779.25

Pay Frequency: Monthly

Salary Group: TEXAS-B-20

Shift: Day

Additional Shift: Telework: Eligible for Telework

Travel: Up to 15%

Regular/Temporary: Regular

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Nonexempt

Job Location City: HOUSTON

Job Location Address: 5425 POLK ST

Other Locations: Austin; San Antonio

MOS Codes: 3006,3044,8640,310X,36A,36B,51C,60C0,62S0,63G0,63S0,64PX,651X,6C0X1,751X,FIN10,F&S,LS,LSS,SEI16,SK

The Texas Health and Human Services Commission (HHSC) Medicaid CHIP Services (MCS) department seeks a highly qualified candidate to fill the position of Contract Specialist III. MCS is driven by its mission to deliver quality, cost-effective services to Texans. This position makes a significant contribution to MCS’s mission by performing highly complex (senior-level) contract enrollment, contract administration, contract management and technical assistance work for the of Contract Administration and Provider Monitoring (CAPM), Wavier Program Enrollment (WPE). These duties include developing and evaluating a broad range of contract enrollment, contract administration, and contract management activities. Must be able to work in a fast-paced environment, under constant pressure to meet required deadlines, standards, and thresholds.

The ideal candidate thrives in an environment that emphasizes: teamwork to achieve goals, excellence through high professional standards and personal accountability, curiosity to continuously grow and learn, critical thinking for effective execution, and integrity to do things right even when what is right is not easy.

Contract Specialist III will work as part of a team under the direction of the Team Leads and Manager within CAPM

Contract Specialist III performs highly complex (senior-level) contract enrollment and administration for CAPM. Responsibilities include acting as contract manager and enrollment specialist for Medicaid waiver program contracts, developing and evaluating a broad range of contract enrollment and administration activities; identifying the need for and assisting with the development and delivery of training; performing quality assurance activities regarding the processing of contract enrollments and issuance of contracts; ensuring applicants and contractors are in compliance with federal/state requirements; interpreting program policies, procedures, state and federal regulations on a complex level for applicants, contractors, and stakeholders; providing basic technical assistance to contractors; completing special assignments as required; drafting correspondence/reports on a complex level according to designated policies, procedures, state and federal laws and regulations; maintaining automated databases and tracking systems as required; assisting with development and revision of internal contract administration policies and procedures. May train others. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.

Essential Job Functions

• Works collaboratively across MCS to identify innovative and effective solutions for clients and staff.
• Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
• EJF 1 (40%): Acts as contract manager for Medicaid waiver program contracts. Serves as point of contact for applicants and contractors. Performs quality assurance activities, enrolling and updating contracts including processing new contract applications, adding contracts or making contract updates, and processing contract terminations. Prepares routine and special correspondence/reports according to designated procedures.
• EJF 2 (30%): Maintains automated databases and tracking systems to plan, track and complete required contract activities.
• EJF 3 (20%): Represents CCPM in committees, workgroups and meetings to address significant issues related to development of policies and rules for contract administration.
• EJF 4 (10%): Performs other duties as assigned

Registrations, Licensure Requirements Or Certifications

Certified Texas Contract Manager (CTCM) certification must be obtained within one (1) year of employment, if not already certified, unless otherwise approved by Supervisor.

Knowledge Skills Abilities

Knowledge of contracts, social services, or Medicaid waiver programs. Knowledge of applicable rules, regulations, and policies. Knowledge of the contract enrollment and administration process. Skill using computers and database tracking systems. Skill providing customer service involving high volume phone calls and emails. Ability to manage special projects with limited supervision. Ability to train and direct the work of others. Ability to communicate effectively both orally and in writing. Ability to gather, assemble, correlate, and analyze facts. Ability to develop and write concise reports and explain data. Ability to devise solutions to problems. Ability to develop and evaluate policies and procedures. Ability to evaluate contracts and recommend future status; and to interpret policies, procedures, and regulations.

Initial Screening Criteria

Graduation from an accredited four-year college or university with a bachelor's degree is preferred. At least one year of contract administration/management experience that may include developing, evaluating or monitoring.

Additional Information

Any employment offer is contingent upon available budgeted funds. The offered salary will be determined in accordance with budgetary limits and the requirements of HHSC Human Resources Manual.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, And Veterans

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks And Work Eligibility

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

Nearest Major Market: Houston