Contract Program Manager, Partner Professional Service Specializations

Pure Storage, Inc.; United States; Remote; USD 100,000 - 125,000; Full time

Job summary

Join a leading technology company as a Partner Services Program Manager, where you'll lead partner enablement initiatives that enhance customer experiences. This contract role, based remotely, is essential for developing high-quality service programs while collaborating cross-functionally to drive success in the competitive data storage industry. With a strong focus on leadership and communication, you will manage program lifecycles and elevate partner relationships to new heights.

Benefits

Flexible time off

Wellness resources

Company-sponsored team events

Qualifications

• 8+ years of experience in program management.
• Certified Project Management Professional (PMP, PRINCE2, Agile) or equivalent.
• Understanding of storage migration technologies and IT infrastructure.

Responsibilities

• Lead and manage partner professional service enablement programs.
• Collaborate with cross-functional teams to develop program materials.
• Monitor program performance using key performance indicators.

Skills

Leadership

Cross-functional collaboration

Project Management

Communication

Education

Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field

Job description

Contract Program Manager, Partner Professional Service Specializations

Remote, United States

We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.

This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.

*6 month contract*

SHOULD YOU ACCEPT THIS CHALLENGE…Exciting times at Pure Storage! We are blazing trails and setting records. Partners are at the heart of our market acceleration strategy focused on Commercial Growth and Customer Success. We are expanding our partner services enablement program to address partner services that span Technical Services, Professional Services, Customer Success Services and Advanced Services, to augment partner service portfolios that help customers realize the unique advantages of Pure solutions.

We are in search of a dynamic Partner Services Program Manager to lead this initiative. You will play a pivotal role in developing and growing a comprehensive service specialization program that incorporates the entire Customer Experience organization. You will manage all aspects of the program in collaboration with various CX, Global Partner Organization, Global Sales Organization and channel partners to ensure successful program design, execution and ongoing operation.

If you, like us, say “bring it on” to exciting challenges that change the world, reach out and make your mark!

WHAT YOU WILL BE DOING...

• Lead and manage the entire lifecycle of new partner professional service enablement programs, including planning, design, implementation and evaluation, ensuring alignment with strategic objectives and partner needs
• Develop and maintain strong relationships with partners, understanding their capabilities and needs, and ensuring they are equipped to deliver high-quality services to end customers
• Collaborate with cross-functional teams including global channels, PEAK, professional services, technical services, sales and marketing to develop comprehensive program materials including collateral, tools, training and support structures for partners
• Implement and oversee a partner certification program that validates the technical competencies and service quality of partners in the program
• Develop enablement tools and resources to empower partners to effectively deliver services around Pure’s products and solutions
• Monitor program performance through key performance indicators (KPIs), providing regular reports to senior management and implementing continuous improvement measures
• Serve as the primary point of contact for partners and Pure stakeholders, assisting with technical queries, project challenges, and ensuring a high level of partner satisfaction
• Keep abreast of market trends and competitor activities related to specialization tracks, adjusting program strategies and offerings accordingly to maintain competitive edge

WHAT YOU'LL BRING TO THIS ROLE...

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field
• 8+ years of experience in program management, preferably in IT infrastructure, professional services implementations, or partner reseller environments
• Certified Project Management Professional (e.g., PMP, PRINCE2, Agile) or equivalent experience
• Understanding of storage migration technologies, IT infrastructure, and cloud environments
• Proven track record of successful partner program development and execution in a technical enablement context
• Excellent leadership and cross-functional collaboration skills, with the ability to lead diverse teams and drive results
• Exceptional communication and interpersonal skills, with the ability to interact effectively with partners, customers, and internal teams at all levels
• Ability to manage multiple projects simultaneously, adapt to changing priorities, and thrive in a fast-paced environment

Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations.

This role may be eligible for incentive pay and/or equity.

There is no application deadline and we accept applications on an ongoing basis until the job is filled.

The hourly pay range is:

$50 - $107.69 USD

WHAT YOU CAN EXPECT FROM US:

• Pure Innovation: We celebrate those who think critically, like a challenge and aspire to be trailblazers.
• Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortune's Best Large Workplaces in the Bay Area, Fortune's Best Workplaces for Millennials and certified as a Great Place to Work!
• Pure Team: We build each other up and set aside ego for the greater good.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources and company-sponsored team events. Check out purebenefits.com for more information.

ACCOMMODATIONS AND ACCESSIBILITY:

Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at [e-mail] if you’re invited to an interview.

WHERE DIFFERENCES FUEL INNOVATION:

We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership. At Pure Storage, diversity, equity, inclusion and sustainability are part of our DNA because we believe our people will shape the next chapter of our success story.

Pure Storage is proud to be an equal opportunity employer. We strongly encourage applications from Indigenous Peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and people with intersectional identities. We also encourage you to apply even if you feel you don’t match all of the role criteria. If you think you can do the job and feel you’re a good match, please apply.

Create a Job Alert

Interested in building your career at Pure Storage? Get future opportunities sent straight to your email.

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Education

School Select...

Degree Select...

Select...

Have you previously worked for Pure Storage? * Select...

Does the deemed export rule affect your employment by Pure? * Select...

US export law restricts Pure from employing citizens of sanctioned nations (such as Syria, Cuba, Iran, and North KoreaFULL LIST ) who do not hold a second nationality or permanent residence in a non-sanctioned nation. Does this rule affect your employment by Pure?

Are you authorized to work in the country you are applying to work in? * Select...

Will you now or in the future require sponsorship for employment visa status? * Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Pure Storage’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305

Page 1 of 1

OMB Control Number 1250-0005

Expires 04/30/2026

Voluntary Self-Identification of Disability

Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

• Alcohol or other substance use disorder (not currently using drugs illegally)
• Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
• Blind or low vision
• Cancer (past or present)
• Cardiovascular or heart disease
• Celiac disease
• Cerebral palsy
• Deaf or serious difficulty hearing
• Diabetes
• Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
• Epilepsy or other seizure disorder
• Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
• Intellectual or developmental disability
• Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
• Missing limbs or partially missing limbs
• Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
• Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
• Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
• Partial or complete paralysis (any cause)
• Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
• Short stature (dwarfism)
• Traumatic brain injury

Disability Status Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.