Contract Moderator in Los Angeles

Work in USA; Los Angeles (CA); On-site; USD 15,000 - 18,000; Full time

Benefits offered by this job

Accommodation for non-local candidates

Visa sponsorship

Job summary

Work in USA is seeking a Contract Moderator in Los Angeles to monitor and manage online discussions, ensuring compliance with community guidelines. This is a contract role offering a monthly salary of $1500, with accommodation for non-local candidates and visa sponsorship.

Responsibilities include moderating threads, engaging with users, reporting violations, analyzing trends, and collaborating with teams to improve user experience while staying current with industry best practices and schedule

Qualifications

• No prior experience required; however, prior experience in community management or customer service is a plus.
• Strong communication and interpersonal skills.
• Knowledge of online community platforms and social media.
• Ability to handle difficult situations and manage conflicts professionally.
• Detail-oriented and able to multitask effectively.
• Must be able to work on a flexible schedule, including evenings and weekends.

Responsibilities

• Monitor online communities and discussions to ensure compliance with community guidelines.
• Engage with users and respond to inquiries or concerns in a timely manner.
• Identify and report any inappropriate content or behavior.
• Work closely with the team to develop strategies for community growth and engagement.
• Analyze data and provide insights on user behavior.
• Collaborate with cross-functional teams to improve user experience.
• Stay up-to-date on industry trends and best practices in community management.

Skills

Community management

Communication

Social media know-how

Conflict management

Multitasking

Flexible schedule

Job description

Contract Moderator in Los Angeles

We are seeking a contract moderator to join our team in Los Angeles. As a moderator, you will be responsible for monitoring and managing online communities and discussions, ensuring that all user-generated content follows the community guidelines. This is a contract position with a salary of $1500 per month. We offer accommodation for non-local candidates as well as visa sponsorship.

Requirements

• No prior experience required, but previous experience in community management or customer service is a plus
• Strong communication and interpersonal skills
• Knowledge of online community platforms and social media
• Ability to handle difficult situations and manage conflicts professionally
• Detail-oriented and able to multitask effectively
• Must be able to work on a flexible schedule, including evenings and weekends

Responsibilities

• Monitor online communities and discussions to ensure compliance with community guidelines
• Engage with users and respond to inquiries or concerns in a timely manner
• Identify and report any inappropriate content or behavior
• Work closely with the team to develop strategies for community growth and engagement
• Analyze data and provide insights on user behavior
• Collaborate with cross-functional teams to improve user experience
• Stay up-to-date on industry trends and best practices in community management