Contract Claims Processor (Month to Month)

sanabenefits; United States; Remote; USD 50,000 - 75,000; Full time

Job summary

Sana is hiring a Claims and Appeals Processor to join our remote-first, distributed team across the U.S. You will process insurance claims in a timely and accurate manner, gathering and verifying claim information.

You will research and resolve claim issues and communicate with claimants to ensure satisfaction, helping members navigate their benefits with clarity. Join Sana to help small businesses access affordable healthcare.

Qualifications

• Experience processing insurance claims accurately and timely.
• Ability to gather and verify claim information.
• Ability to research and resolve claim issues.
• Strong communication with claimants.

Responsibilities

• Process insurance claims in a timely and accurate manner.
• Gather and verify claim information.
• Research and resolve claim issues.
• Communicate with claimants to ensure satisfaction.

Skills

Claims processing

Claim information gathering

Issue resolution

Communication with claimants

Job description

Sana's vision is to make healthcare easy.All of us can agree healthcare is simply too hard in the US. And our members feel that pain day in and day out. We aim to create an experience that simply feels easy when you need to access our healthcare system. If you need something, you know where to go to get it with care that is a click (or as few clicks as possible!) away.What's beautiful about a vision oriented toward "easy" is how it imparts a singular feeling. We instinctively know as humans when something is easy versus hard, even if we can't explain why. We fight as a company to make an easy pathway available to all our members at every stage of their healthcare journey. If you feel passionate about delivering better healthcare to small businesses through a seamless care experience and affordable benefits, join us.

We're currently seeking a Claims and Appeals Processor who will be responsible for processing insurance claims in a timely and accurate manner. This includes gathering and verifying claim information, researching and resolving claim issues, and communicating with claimants to ensure their satisfaction. We are building a distributed team and encourage all applicants to apply, regardless of location.

About Sana

Founded in 2017, Sana is a health plan solution built for small and midsize businesses - designed around our integrated primary care service, Sana Care. It's the foundation of everything we build: ensuring members can easily access high-quality, affordable care while employers and brokers have the tools they need to manage company benefits with confidence.

We've been remote-first since day one, with a fully distributed team across the U.S. We value curiosity, ownership, and speed - and we build in the open, together. If you're energized by solving complex, meaningful problems and want to help reshape how healthcare works from the inside out, we'd love to meet you.