Contract Administrator, Revenue Operations Specialist II

SmartRecruiters, Inc.; New York (NY); Hybrid; USD 61,000 - 92,000; Full time

Job summary

Nielsen, including Gracenote, is hiring a Contract Administrator (Remote) to join the Gracenote Contracts team in Revenue Operations. You will draft and manage the full lifecycle of contracts for SaaS and data agreements, collaborating with Sales, Legal, Finance, and Product across time zones.

Ideal candidates have 5–8+ years in contract administration, strong knowledge of contract law, excellent communication, and experience with Salesforce and contract management systems.

Qualifications

• 5–8+ years of experience in contract administration or related role.
• Bachelor's degree in Business Administration or related field.
• Strong knowledge of contract law and business practices.
• Excellent attention to detail and organizational skills.
• Proficiency in Microsoft Office Suite and Google Workspace, and contract management software.
• Outstanding written and verbal communication skills.
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving skills.
• Experience working in Salesforce.
• Experience with contract lifecycle management systems is a plus.

Responsibilities

• Contract Management: primary point of contact for full lifecycle of sales agreements, including drafting, execution, renewal and termination.
• Drafting & Customization: prepare, draft and tailor SaaS agreements with Sales, Legal, Finance.
• Cross-Functional Collaboration: coordinate with Sales, Legal, Finance, and Product to streamline contract workflows.
• Compliance & Standards: implement and uphold contracting standards and legal requirements.
• Coordination: work with Sales Leadership to prioritize agreements and finalize terms with Legal.
• Policies & Procedures: implement new contract acceptance policies to increase efficiency.
• Salesforce & CRM Management: use Salesforce to generate, oversee, and update contracts.

Skills

Contract drafting

Contract review

Time management

Interpersonal skills

Data management

Attention to detail

Analytical thinking

Communication skills

Independent work

Team collaboration

Salesforce experience

Education

Bachelor's degree in Business Administration or related field

Tools

Salesforce

Contract management software

MS Office

Google Workspace

Job description

Contract Administrator, Revenue Operations Specialist II

• Full-time
• Compensation Min: $60,940
• Compensation Max: $91,520

At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.

Gracenote, a Nielsen company, is on a mission to revolutionize how fans connect with the sports they love. We are moving beyond traditional data delivery, our vision is to empower the world's leading TV, streaming, pay tv and automotive platforms to create seamless, engaging consumer experiences, from sports content discovery to deep fan engagement.

We are seeking a detail-oriented and highly organized Contract Administrator (Remote) to join our Gracenote Contracts team in Revenue Operations. This role is a key partner to Gracenote’s Sales team, working closely to support all aspects of the sales contracting process.

The successful candidate will be responsible for drafting and managing the full lifecycle of contracts, from initial drafting to execution and renewal. The Contract Administrator requires a thorough understanding of contract law, excellent communication skills, and the ability to work effectively with various stakeholders.

The Contracts Administrator will be supporting a dynamic sales environment and drafting licensed data agreements for Video, Sports, Studio System, Music & Auto verticals for Gracenote, with the ability to work with sales reps, leaders, and cross-functional teams in different international and domestic time zones.

Responsibilities

Contract Management: Serve as the primary point of contact for managing the full lifecycle of sales agreements, including drafting, execution, renewal and termination. Ensure that each stage aligns with sales objectives and is completed efficiently.

Drafting & Customization: Collaborate closely with Sales, Legal, Finance, to prepare, draft and tailor SaaS agreements.Ensure the terms accurately meet client requirements and Gracenote’s sales goals.

Cross-Functional Collaboration: ensure seamless management of Gracenote sales agreements and coordinate with Sales, Legal, Finance, and Product to streamline contract workflows, maintain compliance and facilitate timely execution.

Compliance & Standards: Implement and uphold Gracenote’s contracting standards, ensuring all agreements adhere to legal requirements and Gracenote’s strategic objectives to secure revenue.

Coordination: Work directly with Sales Leadership to prioritize agreements, coordinate and manage necessary approvals, and finalize terms that align with Gracenote’s objectives in collaboration with Legal to finalize contracts.

Policies & Procedures: Implement new contract acceptance policies and procedures to increase Contracts, Sales, and Legal efficiency.

Salesforce & CRM Management: Use Salesforce as the primary tool to generate, oversee, and update contracts while ensuring high standards of data hygiene and integrity.

5-8+ years of experience in contract administration or related role

Bachelor's degree in Business Administration or related field

Strong knowledge of contract law and business practices

Excellent attention to detail and organizational skills

Proficiency in Microsoft Office Suite and Google workspace, and contract management software

Outstanding written and verbal communication skills

Ability to work independently and as part of a team

Strong analytical and problem-solving skills

Experience working in Salesforce

Experience with contract lifecycle management systems is a plus

Required Skills:

Contract drafting and review

Time management

Interpersonal skills

Data management

Preferred Qualifications:

Preferred Prior experience in SaaS or related industry

Enabling your best to power a better media future.

Holistic Rewards: We are committed to an inclusive benefits package that supports our employees and their families. This includes comprehensive health and wellness plans, a 401(k) with a Nielsen company match, and a generous paid time off policy. Depending on the role, additional benefits may include a company-provided vehicle and/or discretionary incentive/bonus eligibility.

Compensation Transparency: The posted base salary range is a reasonable estimate that may be adjusted based on the final work location of the selected employee. Individual pay within the range is determined by factors such as experience, training, geography, certifications, and business needs. Beyond base salary, this role may be eligible for bonuses, equity, or other incentives.

Nielsen makes hiring decisions without regard to disability status, protected veteran status, or membership in any other protected class.