Continuous Quality Improvement (CQI) Coordinator (Management Analyst III)

Austin Community College; Virginia; On-site; USD 60,000 - 80,000; Full time

Job summary

Join a dedicated team making a real impact on children's lives as the Continuous Quality Improvement Coordinator. This pivotal role focuses on enhancing service delivery within the Children, Youth and Families division, leading initiatives that promote child welfare best practices. You'll collaborate with various stakeholders, supervise a talented team, and develop essential tools and resources to ensure efficiency and effectiveness in service provision. If you're passionate about improving outcomes for children and families and have a strong background in project management and quality improvement, this is an exciting opportunity to grow your career while making a meaningful difference in the community.

Qualifications

• Bachelor's degree in a related field required; Master's preferred.
• 4 years of professional experience in child welfare or related area.

Responsibilities

• Lead continuous quality improvement efforts in child welfare services.
• Supervise CQI staff and implement new initiatives.

Skills

Knowledge of child welfare practice

Project management skills

Continuous quality improvement principles

Process improvement strategies

Implementation science

Qualitative case reviews

Oral presentation skills

Staff leadership

Report writing

Group facilitation

Education

Bachelor's degree in a related field

Master's degree (preferred)

Tools

Word processing software

Presentation software

Spreadsheet software

Statistical analysis software

Job description

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Continuous Quality Improvement (CQI) Coordinator (Management Analyst III)

Do you want to be a part of a team that makes a difference in the lives of children and families? As the CQI Coordinator for the Children, Youth and Families (CYF) division, you will have a lead role in improving practice and increasing efficiencies in our service delivery. CYF provides child welfare services for Fairfax County, including prevention, protection, preservation, placement, and permanency services. Working under the general supervision of the CYF Assistant Division Director for Operations, this position will lead continuous quality improvement efforts in CYF. This role includes supervision of three CQI staff.

In this role, you will lead a team and collaborate with others to:

• Implement new initiatives and practice improvement strategies using project management principles and implementation science. Work will align with division priorities which currently include strengthening recruitment, hiring, onboarding, and training practices.
• Promote the use of child welfare best practices.
• Lead internal and external case review activities.
• Develop job aids, tools, surveys, training manuals, policies and procedures, process maps, and other products to support practice improvement.
• Prepare and present project updates and final reports.
• Monitor and evaluate the effectiveness of initiatives and strategies.

To be successful, you will need:

• Knowledge of child welfare practice.
• Ability to effectively manage projects.
• Knowledge of continuous quality improvement principles and strategies.
• Knowledge of process improvement strategies.
• Knowledge of implementation science.
• Ability to design and carry out qualitative case reviews.
• Ability to make oral presentations.
• Ability to lead assigned staff.
• Ability to write detailed, accurate reports and other communication products.
• Ability to effectively facilitate groups.

Note: The assigned functional areas of the position are child welfare, quality improvement, case reviews, project management, group facilitation, supervision, and collaboration.

Grow your career with Fairfax County!

With more than 16,000 employees, Fairfax County is a diverse workforce offering employees stimulating and challenging opportunities across a broad scope of career opportunities. As a Fairfax County employee, you impact the well-being of our community every day.

This is an exciting time to join Fairfax County Government as we shape racial and social equity policies in the county through the One Fairfax Policy. Using this framework, we intentionally consider equity when making policies or delivering programs and services.

Required Knowledge Skills and Abilities

(The knowledge, skills, and abilities listed in this specification are representative of the class but are not an all-inclusive list.)

• Considerable knowledge of mission, goals, and objectives of the organizational unit, program, or activities to which incumbent is assigned.
• Considerable knowledge of the principles, practices, and techniques relating to the functional area of business operation (e.g. personnel, budgeting and financial management, contract administration and management).
• Knowledge of the principles, practices, and techniques governing management, organization, operations, and programmatic services.
• Ability to identify possible solutions for solving business problems.
• Ability to evaluate proposals and solutions in terms of benefits, costs, and overall impact on the project, program, or organization.
• Ability to make oral presentations to department management, other departments, or the public.
• Ability to write detailed, accurate reports, grants, or solicitations for pertinent areas of administration.
• Ability to use word processing and presentation software to prepare documents, and to use spreadsheet and statistical analysis software packages to store, manipulate, analyze, and present data.
• Ability to supervise and train staff.
• Ability to lead assigned employees, including delegating and reviewing work assignments, providing coaching and guidance, monitoring and evaluating performance, and supporting training and development planning.

Graduation from an accredited four-year college or university with a bachelor's degree in a field related to the assigned functional area; Plus four years of professional work experience within the functional area.

CERTIFICATES AND LICENSES REQUIRED:
None.

NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check and a Child Protective Services Registry check to the satisfaction of the employer.

PREFERRED QUALIFICATIONS:
Extensive knowledge of human services processes, policies, and programs focusing on child welfare. Experience assisting organizations with practice improvement and project implementation. Knowledge of best practices in social work, specifically in child welfare. Supervisory, project management, and case review experience. Strong organizational skills. Clear and concise oral and written communication skills. Master’s degree preferred.

PHYSICAL REQUIREMENTS:
Sufficiently mobile to conduct site reviews and attend meetings off-site. Ability to use automated technology. Ability to communicate clearly and concisely, both orally and in writing. All duties performed with or without reasonable accommodations.

SELECTION PROCEDURE:
Panel Interview and may include a practical exercise.

The population of Fairfax County is very diverse where 38.7% of residents speak a language other than English at home (Spanish, Asian/Pacific Islander, Indo-European, and others) and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth, or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. [e-mail] EEO/AA/TTY.