Office Assistant - Quality Improvement Department

UMHS, Inc.; North Carolina; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Telehealth

401(k) with company match

Job summary

UMHS, Inc. seeks a Continuous Quality Improvement Assistant to support quality care, regulatory compliance, and survey readiness across our agency. The role is based at our Lenoir corporate location in North Carolina and involves working in an indoor office and community setting.

You will monitor programs, assist with accreditation activities, analyze data, and prepare reports and policies. A high school diploma and proficiency in Word/Excel are required, along with strong organizational and

Qualifications

• High school diploma required or equivalent.
• Word and Excel experience; working knowledge of Outlook and PowerPoint.
• Strong organization, communication, and interpersonal skills.
• Independent judgment with ability to follow complex instructions and manage competing priorities.
• Professional collaboration with staff and local and state contacts.
• Valid drivers license and ability to travel for work.

Responsibilities

• Monitor programs and clinical processes for quality and compliance.
• Support site reviews, survey readiness, service endorsements, and accreditation.
• Review procedures and reports for risks and compliance issues.
• Analyze data and help develop monitoring plans, forms, and reporting tools.
• Prepare meeting minutes, correspondence, reports, and policies.
• Complete training and assigned duties.

Skills

Strong organization

Excellent communication

Interpersonal skills

Independent judgment

Education

High school diploma

Tools

Word

Excel

Outlook

PowerPoint

Relevant software

Job description

Location: Lenoir/Corporate Department: Quality Improvement Job Type: Full-time Pay: Competitive wages

We're seeking a Continuous Quality Improvement Assistant to support quality care, regulatory compliance, and survey and accreditation readiness across our agency.

Benefits

• Medical insurance (full-time employees)
• Dental insurance
• Vision insurance
• Telehealth-online doctor (Teledoc)
• 401(k) with company match

What You'll Do

• Monitor programs and clinical processes for quality and compliance.
• Support site reviews, survey readiness, service endorsements, and accreditation.
• Review procedures and reports for risks and compliance issues.
• Analyze data and help develop monitoring plans, forms, and reporting tools.
• Prepare meeting minutes, correspondence, reports, and policies.
• Complete training and assigned duties.

What You'll Bring

• High school diploma.
• Word and Excel experience; working knowledge of Outlook, PowerPoint, and relevant software.
• Strong organization, communication, and interpersonal skills.
• Independent judgment, ability to follow complex instructions, and timely management of competing priorities.
• Professional collaboration with staff and local and state contacts.
• Valid driver's license, appropriate insurance, and ability to travel for work.

Work Environment and Requirements

Primarily indoor office work and community-based work required. Must lift up to 40 pounds independently and be free from communicable diseases.