Continuous Improvement Technician

HP Hood LLC; City of Batavia (NY); On-site; USD 68,000 - 79,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Tuition reimbursement

Retirement plan

Job summary

HP Hood LLC is seeking a Continuous Improvement Technician to help increase productivity, improve quality and reduce waste on the shop floor. This role requires collaboration with production teams and a flexible schedule across multiple shifts.

Responsibilities include monitoring processes, leading CI initiatives, conducting root-cause analyses, and training staff while upholding safety and quality standards in a fast-paced manufacturing environment.

Qualifications

• Associate’s degree required and >1 year of operations leadership experience; or >3 years leading cross‑functional teams.
• Experience in a manufacturing facility and cross‑functional collaboration.
• Knowledge of Lean tools (5S, root cause analysis) preferred.

Responsibilities

• Monitor production processes and identify inefficiencies and safety concerns.
• Lead CI projects and participate in Lean, Six Sigma, Kaizen activities.
• Perform root cause analyses and implement countermeasures.
• Develop and maintain SOPs; support visual management and 5S.
• Train operators and ensure safety and quality requirements.

Skills

Lean Manufacturing

Cross-functional teamwork

Root cause analysis

Leadership

Data analysis

Education

Associate’s degree

Job description

Are you a self-driven person looking to advance your career as a high-impact player on a team? If so, we have an exciting challenge for you and your future!

Our culture is built on value commitments to innovation, quality, results, integrity, community, people, and collaboration that fosters a strong employee engagement, teamwork, safety and wellness. We offer a competitive benefits package that includes health, dental, vision, wellness programs, employee discounts, retirement plans, tuition reimbursement, ongoing development, advancement opportunities and more.

Founded in 1846, today HP Hood is one of the largest and most trusted food and beverage manufacturers in the United States. Our portfolio of national and super-regional brands and licensed products includes Hood, Heluva Good, Lactaid, Blue Diamond Almond Breeze, Planet Oat and more.

Job Summary

The primary objective of a Continuous Improvement Technician is to increase productivity, improve quality, reduce waste, enhance safety, and drive a culture of continuous improvement by working directly with production teams where the work occurs (Gemba).

This position will require a flexible schedule to support operations across multiple shifts.

Essential Duties & Responsibilities

• Monitor Production Processes
  • Observe daily operations on the shop floor.
  • Identify inefficiencies, bottlenecks, quality issues, and safety concerns.
  • Collect real-time performance data and analyze trends.
  • Sustain and support daily manufacturing operations as the CI representative on the operations team.
• Support Continuous Improvement Initiatives
  • Be the CI representative at Tier 2 and 3 meetings and actively implement solutions based on employee suggestions to eliminate waste and improve safety, quality, and line efficiencies
  • Participate in Lean, Six Sigma, Kaizen, and other CI activities.
  • Provide hands‑on support for Operations in implementation of improvements.
  • Lead, own, and drive cross‑functional continuous improvement projects, as assigned, i.e. 5S, improved yield and OEE.
  • Prepare, distribute & present project status reports to project team members and management.
• Problem Solving and Root Cause Analysis
  • Investigate recurring production, quality, and downtime issues.
  • Facilitate root cause analysis teams and implement effective countermeasures.
• Standard Work and Process Optimization
  • Create, update, and maintain standard operating procedures (SOPs).
  • Ensure work instructions reflect best practices.
  • Help establish and sustain standardized work methods.
• Employee Engagement
• Work closely with operators, technicians, and supervisors.
• Encourage employee involvement in improvement opportunities.
• Train team members on CI tools and methodologies.
• Visual Management and Workplace Organization
• Support 5S implementation and audits.
• Maintain visual boards, performance dashboards, and action trackers.
• Promote a culture of workplace discipline and accountability.
• Project Execution
• Assist in planning, executing, and documenting CI projects.
• Verify that improvements deliver measurable results.
• Help sustain gains through audits and follow‑up activities.
• Safety and Quality Support
• Ensure improvements align with safety and quality requirements.
• Participate in safety observations and quality investigations.
• Help reduce defects, rework, and process variation.

Education & Experience

• Associate’s degree required and >1 year of operations leadership experience (i.e. lead, supervisor, manager); or >3 years of operations leadership experience (i.e. lead, supervisor, manager).
• >3 years of experience working with cross‑functional teams in a manufacturing facility.
• >1 year of experience leading improvement initiatives in operations.
• Knowledge of Lean tools (i.e. 5S, root cause analysis, A3) preferred.

Skills & Competencies

• Strong communication, listening, leadership, and organizational skills.
• Ability to define problems, collect and analyze data, establish facts, and draw valid conclusions.
• Has the ability to think creatively and proactively propose solutions with attention to detail.
• Knowledge of word processing, spreadsheet, presentation and database management software.
• Is a high‑energy self‑starter with a resilient, can‑do attitude.
• Ability to work independently or as part of a team.
• Strong coaching, facilitation and organizational skills with a demonstrated track record of successful change management.
• Prior knowledge/experience with Lean Manufacturing is preferred.

Exact compensation may vary based on skills, experience and location.

The pay range for this position is

$67,600 - $78,800 USD

HP Hood is an Equal Opportunity Employer

Female/Minority/Veteran/Disabled

VERVRAA Federal Contractor

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