Continuous Improvement Manager

Risus Talent Partners; Washington (District of Columbia); On-site; USD 80,000 - 120,000; Full time

Job summary

A leading company in Baltimore is seeking a Continuous Improvement Manager to optimize operational efficiency using Procore. The role requires Procore proficiency, strong interpersonal skills, and the ability to lead training sessions. This position will provide strategic insights into workflow development and project management.

Qualifications

• Minimum of 5+ years of direct Procore experience.
• Must have Procore Admin Certification.
• Exceptional communication skills required.

Responsibilities

• Lead initiatives to enhance operational efficiency.
• Act as primary administrator for Procore platform.
• Develop, test, and maintain custom workflows.

Skills

Procore proficiency

Problem-solving skills

Interpersonal skills

Tools

Procore

MS Office Suite

Job description

MUST HAVES

• Ability to work onsite in Baltimore County, MD.
• Expert Procore proficiency
• Procore Admin Certification

Required Qualifications

Experience:

• Minimum of 5+ years of direct Procore experience, demonstrating superuser-level proficiency.
• Procore Admin Certification is required
• Proven track record in creating, managing, and optimizing custom workflows within Procore.

Technical Skills:

• Deep understanding of Procore’s functionalities and configuration options.
• Ability to troubleshoot and resolve technical issues efficiently.

Training & Communication:

• Exceptional interpersonal and training skills, capable of delivering clear, effective guidance both in group settings and one-on-one.
• Strong written and verbal communication skills, with the ability to translate technical concepts to non-technical users.

Problem Solving:

• Strong analytical and problem-solving skills with a keen eye for process improvement.

Team Collaboration:

• Demonstrated ability to work collaboratively with cross-functional teams to achieve shared goals.

General Requirements

• Experience with integration of Procore with other applications such as HubSpot, Sage and Zapier is a plus
• Background in construction management or project management is a plus.
• Able to work Productively in a Fast-Paced Environment against Deadlines
• Multi-Tasker
• Excellent Analytical and Problem-Solving Skills
• Able to Operate with Substantial Independence and Strongly Self-Motivated
• Able to work both independently and within a Team Environment
• Able to Execute Tactically
• Able to Deal with Conflict in a Constructive Manner
• Strong Organizational and Interpersonal skills
• Must Legally Authorized to Work in the United States
• Must be able to pass various criminal history background checks (i.e. FBI Criminal History, Child Abuse, etc.)
• Must Speak, Read, and Write English fluently.
• Key competencies are initiative, communication, teamwork, and dependability.
• Technical Skills: Procore, Teams, Take-off, MS Office Suite, MS Project

Overview:

The Continuous Improvement Manager will lead strategic initiatives to enhance operational efficiency and boost productivity through best practices and process optimization. This individual will champion a culture of continuous improvement by collaborating with cross-functional teams, delivering impactful training, and guiding the organization in identifying and implementing opportunities for improvement.

Key Responsibilities:

Procore System Management:

• Act as the primary administrator for the Procore platform, ensuring optimal configuration, functionality, and system performance.
• Design, implement, and continuously improve workflows that support project efficiency and data integrity.
• Manage key job setup processes, including creation of prime contracts, user and company contacts, and directory setup.

Workflow Development:

• Develop, test, and maintain custom workflows tailored to the operational needs for the business.
• Partner with internal departments to identify inefficiencies and implement effective workflow solutions.

Company & Project Reports:

• Collaborate with departments to define and develop actionable reports that support budget management, schedule adherence, and platform compliance.
• Build and refine company- and project-specific reports to drive performance visibility and strategic decision-making.

Training and Support:

• Provide comprehensive initial training to new users and ongoing support to project teams, ensuring they maximize the platform’s potential.
• Offer one-on-one support sessions to address specific queries, troubleshoot issues, and optimize individual user experiences.

Collaboration and Communication:

• Deliver thorough onboarding and role-specific training to new users to ensure successful platform adoption.
• Provide ongoing support and one-on-one guidance to users, addressing technical issues and improving individual platform utilization.

Cross-Functional Collaboration

• Work closely with business groups and team members to align Procore’s capabilities with broader organizational goals.
• Serve as the primary liaison between Procore and other integrated business systems to ensure seamless data exchange.

Continuous Improvement:

• Monitor system performance and user engagement to identify improvement opportunities and recommend system enhancements or upgrades.
• Stay current with Procore updates, industry best practices, and new features to proactively improve platform capabilities.