Continuous Improvement Lead

Eaton; Royal Pines (NC); Remote; USD 97,000 - 143,000; Full time

Job summary

Eaton’s ES AMER NAS division seeks a Continuous Improvement Lead to drive strategic process optimization across Sales Operations, EatonCare, and NAS. The role emphasizes data-driven opportunities, cross-functional collaboration, and sustained results that boost customer experience and operational efficiency.

You will lead value stream mapping, manage multiple projects, and report progress to senior leaders, shaping commercial strategies and continuous improvement across divisions.

Qualifications

• Bachelor’s degree from an accredited institution.
• Minimum 5 years in a commercial or manufacturing environment.
• Minimum 3 years continuous improvement experience.
• Relocation not available; reside within 50 miles of Arden, NC area.
• Experience applying Lean/Six Sigma tools and problem solving.

Responsibilities

• Lead and drive continuous improvement initiatives across Sales Operations and NAS.
• Collaborate cross-functionally to optimize processes and customer experience.
• Use data-driven insights to identify opportunities and deliver actionable recommendations.
• Plan, execute and manage projects to completion with change management.
• Lead value stream mapping and track efficiency gains.
• Report progress to senior leaders and ensure sustainability of results.

Skills

Leading through influence

Strong verbal and written comms

Practical problem solving

Analytical skills

Managerial courage

Education

Bachelor's degree

Engineering / Business / Analytics

Tools

Lean tools (VSM / standard work)

Six Sigma

Job description

Eaton’s ES AMER NAS division is currently seeking a Continuous Improvement Lead. This is a remote role located in Arden, NC, Ellisville, OH, Moon Township, PA, Raleigh, NC, Waukesha, WI or Woodridge, IL.

What You’ll Do

The Continuous Improvement Lead drives and supports strategic business improvement initiatives across Sales Operations, EatonCare, and NAS by driving process optimization, operational excellence, and continuous improvement. Collaborates cross-functionally within ES-A to identify, develop, and implement enhancements that improve sales, sales operations, and customer-facing processes. Leverages data-driven insights and analysis to identify opportunities, deliver actionable recommendations, and influence key business decisions. Aligns commercial strategies across divisions to promote process standardization, increase operational efficiency, and enhance the overall customer experience. Partners with Sales Operations and business stakeholders to drive execution, deliver measurable results, and support organizational objectives and growth initiatives.

Job Responsibilities

• Drive process improvement projects for Sales Operations, including projects associated to customer experience, sales and sales support functionality.
• Proactively build relationships and engage with leadership stakeholders to prioritize Opex activities.
• Be viewed as a role model for the Opex team related to process knowledge, leadership engagement, process justification and problem solving.
• Plan, execute and manage projects to completion through continuous improvement.
• Plan for business sustainability once a project has been completed within the Opex organization.
• Lead value stream mapping exercises for cross-functional teams to solve a commercial problem for multiple businesses.
• Track and execute efficiency gains for process improvements.
• Utilize digital tools for continued process enhancements.
• Use Six Sigma tools to continue to eliminate waste while driving customer satisfaction, cost reduction, and improved performance.
• Report out to multiple business leaders on proposals, execution status, and sustainability.
• Solid time and change management skills.
• Ability to define problems, collect data, establish facts, and draw valid conclusions using reasoning and decision-making skills to ensure quality work.
• Ability to function independently in a multi-task environment, as well as part of a team.
• Ability to manage multiple and conflicting priorities.
• Strong organizational, presentation, facilitation and conflict resolution skills.
• Able to work safely and achieve results with minimal supervision.
• Strong skills in training other people.
• Self-motivated person.

Qualifications

Basic Qualifications

• Bachelor’s degree from an accredited institution
• Minimum 5 years experience in a commercial or manufacturing environment
• Minimum 3 years continuous improvement or process improvement experience
• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.
• Relocation is not available. Candidates must currently reside within a 50 mile radius of Arden, NC, Ellisville, MO, Moon Township, PA, Raleigh, NC, Waukesha, WI, Woodridge, IL

Preferred Qualifications

• Bachelor's degree in Engineering, Business or Business Analytics from an accredited institution.
• Experience using and applying problem solving and lean tools (standard work, VSM,etc)
• Green/black belt certification

Skills

Position Criteria

• Leading through influence
• Strong verbal and written communication skills
• Practical problem-solving and analytical skills
• Managerial courage

All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.

The expected annual salary range for this role is $97000 - $143000 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

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We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.