Continuous Improvement and Lean Production System Manager

LSG Sky Chefs; Boston (MA); On-site; USD 110,000 - 130,000; Full time

Job summary

A leading airline catering company in Boston is seeking a Continuous Improvement and Lean Production System Manager to drive operational excellence by implementing lean methodologies. The role involves leading continuous improvement initiatives, mentoring teams, and ensuring alignment with corporate goals. Candidates should have a Bachelor’s degree in Industrial Engineering and 5-7 years of relevant experience, ideally in manufacturing. A strong background in lean transformations with excellent problem-solving skills is essential. This full-time position offers a competitive salary range of $110,000 to $130,000 per year.

Qualifications

• 5-7 years of experience in production/process improvement.
• 3-5 years in a manufacturing or automotive environment.
• Strong analytical, problem-solving, and communication skills.

Responsibilities

• Lead deployment of LSG Production System across the CSC.
• Champion continuous improvement initiatives.
• Facilitate lean training and workshops.

Skills

Lean principles

Kaizen events

Cross-functional team leadership

Problem-solving

Data analysis tools

Education

Bachelor’s degree in Industrial or Process Engineering

Tools

Windows-based software

Job description

Continuous Improvement and Lean Production System Manager

Join to apply for the Continuous Improvement and Lean Production System Manager role at LSG Sky Chefs

Base pay range

$110,000.00/yr - $130,000.00/yr

Job Title:Continuous Improvement and Lean Production System Manager
Job Location:Boston-USA-02128
Work Location Type:On-Site
Salary Range:$110,000.00 - 130,000.00

About us LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Role Purpose Statement As the Lean Manufacturing Manager, this role is responsible for driving operational excellence within the Customer Service Center (CSC) by implementing and sustaining lean methodologies aligned with corporate policies and customer expectations. The position ensures the continuous improvement of processes, cost efficiency, and service delivery, in close collaboration with regional and corporate teams. The role supports the CSC General Manager in achieving budgetary and performance goals.

Main Accountabilities

Lean Production & Operational Excellence

• Lead the deployment of the LSG Production System across the CSC, ensuring alignment with corporate and regional standards.
• Champion continuous improvement initiatives, including Kaizen events, root cause analysis, and waste elimination.
• Facilitate lean training and workshops to build internal capabilities and foster a culture of operational excellence.
• Collaborate with CSC leadership to define and execute improvement targets, monitor KPIs, and report performance metrics.
• Identify cost reduction opportunities and ensure delivery of productivity improvements that meet budget expectations.
• Promote cross-CSC knowledge sharing and best practice dissemination across the region.

Leadership & Change Management

• Mentor and coach CSC department managers and key personnel on lean principles and production system methodologies.
• Act as a change agent, driving engagement and accountability for process improvements across all levels of the CSC.
• Support strategic initiatives by aligning lean efforts with broader business goals and customer satisfaction metrics.

Knowledge, Skills and Experience

• Bachelor’s degree in Industrial or Process Engineering, or equivalent experience.
• 5–7 years of experience in production/process improvement, with 3–5 years in a manufacturing or automotive environment.
• Demonstrated success in leading lean transformations and delivering measurable results.
• Strong facilitation skills with experience in leading cross-functional teams and workshops.
• Deep understanding of lean principles, including Toyota Production System methodologies.
• Six Sigma Black Belt, Green Belt, or Lean Master Certification preferred.
• Experience in Total Quality Management and organizational change initiatives is a plus.
• Excellent analytical, problem-solving, and communication skills.
• Proficient in Windows-based software and data analysis tools.

LSG Sky Chefs is an EEO and Affimative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing
• Food and Beverage Manufacturing