[Contingent] Program Manager - Cyber Mission Support PMP, TS/SCI

Phia LLC; Fairfax (VA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short Term Disability

Long Term Disability

401k Retirement Savings Plan

Job summary

phia LLC is seeking a Program Manager to lead a large, multi-disciplinary enterprise support program for a national security customer on a fixed-price services contract. You will oversee contractor and subcontractor personnel across multiple functions and serve as the primary customer contact with authority to commit, driving quality, efficiency, and measurable performance.

Responsibilities include developing the Program Management Plan, managing risk, reporting, staffing, and transition

Qualifications

• Active PMP certification.
• Proven program leadership experience managing multi-functional programs with 30+ personnel.
• Within the last five years, determined and managed manpower requirements for programs of comparable scope.
• Within the last five years, experience in financial and performance monitoring using KPIs.
• Ability to brief senior leaders clearly and decisively.

Responsibilities

• Provide management, direction, administration, quality control for all program personnel and subcontractors.
• Serve as primary interface with customer leadership with authority to commit.
• Develop and maintain the Program Management Plan, SOPs, and organizational chart.
• Establish and maintain a comprehensive risk management plan.
• Lead monthly status reports and technical status reviews; track milestones and SLAs.
• Determine manpower requirements and lead recruiting and backfill to keep turnover ≤10%.
• Monitor contract financial and operational performance with KPIs.
• Own the quality control program and ensure deliverables meet standards.
• Execute transition-in to full operating capability within 30 days of award with a transition plan.
• Ensure accountability for customer-furnished property and training adherence.

Skills

Program Leadership

Customer Engagement

Risk Management

Staffing & Manpower Management

Contract Performance

Quality Assurance

Executive Communication

Dashboards

MS Project

Education

Bachelor's degree

Tools

MS Project

Dashboards

Job description

DISCLAIMER: This position is in support of a pending proposal. Employment is contingent upon contract award.

Status: Proposal - Contingent upon Award

Location: On-site - Central Maryland (Baltimore/Washington corridor); situational telework only as approved by the customer

Focus Areas: Program Leadership, Contract Performance & Quality, Staffing & Manpower Management, Risk Management, Customer Engagement

Overview

We are seeking an accomplished Program Manager to lead a large, multi-disciplinary enterprise support program for a national security customer. You will be the single accountable leader for all contractor and subcontractor personnel across a broad portfolio of functions, including program and portfolio management, contracts and financial support, logistics, planning and policy, strategic communications, security operations, human resources support, and legal support.

In this role you hold the authority to make decisions and commit the company, serve as the primary point of contact for customer leadership, and drive quality, efficiency, and measurable performance on a fixed-price services contract.

What You'll Do

• Program Leadership & Oversight: Provide management, direction, administration, quality control, and leadership to all program personnel, including subcontractors, across multiple functional task areas.
• Customer Engagement & Decision Authority: Serve as the primary interface with customer leadership and the contracting representative; respond to issues, concerns, and comments with authority to commit the company; proactively alert the customer to contractual, programmatic, and resource limitations.
• Program Management Plan: Develop and maintain the Program Management Plan, including management approach, standard operating procedures for all tasks, milestones, communications approach, and a current organizational chart.
• Risk Management: Establish and maintain a comprehensive risk management plan covering risk identification, assessment, prioritization, mitigation, recovery planning, tracking, and escalation; issue timely problem notification reports.
• Performance Reporting & Governance: Lead the program kickoff, deliver monthly status reports and monthly technical status reviews, and track schedule execution, milestones, deliverables, and service-level performance thresholds.
• Staffing & Workforce Stability: Determine and manage manpower requirements across a diverse set of labor categories; lead recruiting, retention, and backfill so that vacancies are filled quickly, turnover remains at or below 10%, and personnel qualification records remain current.
• Financial & Contract Performance Monitoring: Monitor contract financial and operational performance using key performance indicators; assist the customer with financial and business processes while avoiding inherently governmental functions.
• Quality Control: Own the quality control program, including monitoring performance, preventing and correcting defects, and ensuring deliverables meet acceptance standards.
• Transition Management: Execute transition-in to full operational capability within 30 days of award and maintain a current transition-out plan.
• Compliance & Accountability: Ensure accountability for customer-furnished property, completion of required training, proper contractor identification, and adherence to non-personal services requirements.

Who You Are (Required Qualifications)

• Program Management Credential: Active Project Management Professional (PMP) certification.
• Proven Program Leadership: Demonstrated success managing projects and programs of similar size and complexity (multi-functional, 30+ personnel) within the last ten years.
• Manpower Management: Within the last five years, effectively determined and managed manpower requirements for programs of comparable scope, spanning a diverse range of technical skills and labor categories.
• Financial & Performance Monitoring: Within the last five years, proven experience in comprehensive financial and performance monitoring of contracts, using key performance metrics to ensure compliance and optimal outcomes.
• Executive Communicator: Ability to brief senior leaders clearly, build trust, and resolve issues decisively.

Preferred Skills

• Experience managing fixed-price services contracts and subcontractor teams.
• Experience supporting cyber, intelligence, digital forensics, or other national security organizations.
• Experience supporting multiple customer directorates or business units under a single contract.
• Familiarity with quality management systems (e.g., ISO 9001) and process improvement methods (Lean/Six Sigma).
• Proficiency with MS Project, dashboards, and performance reporting tools.

Required Education + Experience

• Education: Bachelor's degree preferred (additional relevant experience may be considered in lieu of degree).
• Experience: Proven experience within the last five years in the comprehensive financial and performance monitoring of contracts, utilizing key performance metrics to ensure compliance and optimal outcomes. Within the last 5 years, effectively determined and managed manpower requirements for projects of comparable scope, encompassing a diverse range of technical skills and labor categories
• Certification: PMP certification required.
• Clearance: Active TS/SCI clearance preferred; must be TS/SCI eligible.

GENERAL PROGRAM REQUIREMENTS:

• Citizenship: Must be a U.S. Citizen.
• Work Hours: Full-time, Monday through Friday, core business hours of 8:00 AM - 5:00 PM ET (40 hours/week).

• Work Location: On-site at the customer facility in Central Maryland. Telework is situational and must be pre-approved by the customer.
• Travel: Occasional local and CONUS travel may be required to support meetings, events, and engagements.

Who We Are

phia LLC ("phia") is a Northern Virginia based, small business established in 2011 with focus in Cyber Intelligence, Cyber Security/Defense, Intrusion Analysis & Incident Response, Cyber Architecture & Capability Analysis, Cyber Policy & Strategy, Information Assurance/Security, Compliance, Certification & Accreditation, Communications Security, Traditional Security, and Facilities Security. phia also provides cyber operations support functions such as: Program and Process Management, Engineering, Development, and Systems Administration that allows for Cyber Operations to efficiently integrate our customer's missions and objectives. phia supports various agencies and offices within the Department of Defense (DoD), Federal government, and private/commercial entities.

phia offers excellent benefits to enhance work-life balance, including the following:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short Term & Long Term Disability
• 401k Retirement Savings Plan with Company Match
• Paid Holidays
• Paid Time Off (PTO)
• Tuition and Professional Development Assistance

phia does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits.