Contingent Labor Associate

PNC; Pittsburgh (Allegheny County); On-site; USD 50,000 - 70,000; Full time

Job summary

PNC is seeking a Contingent Labor Associate to support the vendor management program and contractor lifecycle. Based in Pittsburgh, PA or Cleveland, OH, you will coordinate onboarding, access provisioning, extensions, and contractor interactions across internal stakeholders and suppliers.

You will help with data accuracy, reporting, and stakeholder communication while adhering to program requirements. This role emphasizes independent work, timely results, and strong collaboration with HR and IT

Qualifications

• Knowledge of contingent labor management practices and procedures.
• Experience with HRIS and vendor management systems.
• Understanding of onboarding, offboarding, and contractor lifecycle processes.

Responsibilities

• Coordinate onboarding and offboarding of contractors and ensure compliance with procedures.
• Manage contractor requests, provisioning, extensions, and terminations.
• Track timesheet and data accuracy, resolve discrepancies, and support reporting and analytics.
• Develop presentations, participate in vendor forums, audits, and supplier scorecards.
• Serve as primary contact for operational issues and escalations across multiple teams.

Skills

Contingent Workforce Management

Employee Offboarding

HRIS

HR Policies

Onboarding

Recruiting

Stakeholder Management

Vendor Management

Workforce Management

Education

Bachelor's degree

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Contingent Labor Associate within PNC’s Talent Acquisition and Outreach organization, you will be based in Pittsburgh, PA or Cleveland, OH.

This role supports the contingent labor program throughout the entire contractor lifecycle by partnering with internal stakeholders, managers, third-party suppliers, contractors, HRIS, technology, and support teams to ensure efficient program administration.

Key responsibilities include managing contractor requests and workflow tracking, coordinating candidate onboarding, provisioning and maintaining system access, processing extensions, end-date changes and terminations, researching timesheet issues, resolving discrepancies, processing corrections, and supporting accurate contractor time reporting and approvals.

The role serves as a primary point of contact for operational issues and escalations, troubleshooting system-related concerns, coordinating resolution efforts across multiple teams, tracking progress, and communicating updates to stakeholders.

Additional responsibilities include reviewing and applying contingent labor contractual agreements, maintaining compliance with program requirements, supporting reporting and analytics, developing presentations, coordinating vendor forums, conducting vendor audits, managing supplier scorecards, and providing ongoing operational support through effective communication and expertise with vendor management systems and related tools.

The position requires the ability to work independently with minimal oversight while consistently delivering high-quality, accurate, and timely results.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Support the contingent labor organization across the complete lifecycle of the contract labor program. This includes coordination of key stakeholders (hiring managers, third party suppliers, candidates, etc.) to ensure the onboarding, offboarding of contractors and compliance with relevant procedures. This role provides support to all parties through effective communication skills, technical savvy in using vendor management systems and tools.

In partnership with internal stakeholders, third party suppliers and contractors, performs the day to day functions within the vendor management system to administer the contingent labor program, including but not limited to request tracking, candidate onboarding, access provisioning, extensions and terminations. Tasks are completed independently, in a timely manner with little oversight, and high quality and accuracy.

Facilitates the tracking and collecting of contingent labor program data to assist in the creation of metrics and analytics.

Participates and/or supports contingent labor ad-hoc projects such as but not limited to reporting, presentation development, vendor forums, vendor audits, and scores.

Reviews, understands and applies the general provisions of contingent labor contractual agreements between PNC and third party suppliers.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Contingent Workforce Management, Employee Offboarding, Human Resource Information Systems (HRIS), Human Resources Policies, Onboarding, Recruiting, Stakeholder Management, Vendor Management, Workforce Management (WFM)

Competencies

Business Acumen, Data Gathering and Analysis, Effective Communications, Managing Multiple Priorities, Problem Solving, Process Management

Work Experience

Roles at this level typically require a university / college degree with

Education

Bachelors (Required)

Certifica