Contents Technician

American Restoration; Albuquerque (NM); On-site; USD 30,000 - 40,000; Full time

Job summary

American Restoration is hiring a Contents Technician in Albuquerque, NM. The role includes assisting with packing, cleaning, and restoring personal property after water, fire, or smoke damage. Candidates should have a valid driver's license and may need to undergo a background check. You'll handle inventory, communicate with customers, and maintain a clean work environment. Prior experience in contents handling or restoration is preferred but not mandatory. Join us to make a positive impact in restoration services.

Qualifications

• Prior experience in contents handling, moving, or restoration preferred.
• Valid driver's license and ability to pass a background check/drug screening required.

Responsibilities

• Assist with packing, moving, and transporting customer contents during restoration jobs.
• Help document damage, take photos, and label items for inventory tracking.
• Perform cleaning, deodorization, and restoration of contents using proper tools and equipment.
• Assist with loading/unloading trucks and organizing contents in the warehouse.
• Maintain cleanliness and organization of work areas.

Skills

Contents handling

Customer service

Inventory tracking

Job description

Role Overview

The Contents Technician is responsible for assisting with pack-ins, pack-outs, cleaning, and restoring personal property after water, fire, or smoke damage. This role focuses on handling contents with care, maintaining accurate inventories, following company procedures, and providing excellent customer service.

Key Responsibilities

• Assist with packing, moving, and transporting customer contents during restoration jobs.
• Help document damage, take photos, and label items for inventory tracking.
• Perform cleaning, deodorization, and restoration of contents using proper tools and equipment.
• Assist with loading/unloading trucks and organizing contents in the warehouse.
• Follow instructions from the Contents Lead or Supervisor regarding workflow and priorities.
• Help set up viewing/disposal appointments with homeowners under direction of management.
• Maintain cleanliness and organization of work areas, equipment, and storage spaces.
• Handle restorable and non-restorable items carefully and professionally.
• Communicate respectfully with customers, coworkers, and supervisors.
• Follow safety procedures and company policies at all times.

Qualifications

• Prior experience in contents handling, moving, or restoration preferred (but not required).
• Valid driver's license and ability to pass a background check/drug screening (required).