Contents Restoration Technician

Blue Kangaroo Packoutz; Austin (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Free uniforms

Health insurance

Opportunity for advancement

Job summary

A restoration service company located in Austin, Texas, seeks a Contents Restoration Technician, responsible for delivering quality restoration services while packing and transporting client contents. Candidates should have at least 1 year of experience in restoration, ideally in the contents restoration sector, and be bilingual in English and Spanish. The role requires a commitment to quality service, operational support, and customer satisfaction, along with the physical capability to handle weights between 25-75 lbs.

Qualifications

• 1+ years of experience in restoration, preferably in contents restoration.
• Must be authorized to work in the United States.
• Eligible to operate a motor vehicle per company policy.

Responsibilities

• Deliver contents restoration services to quality standards.
• Perform packout, cleaning, storage, and packback.
• Ensure all operations procedures and protocols are followed.
• Operate inventory software on a company provided iPhone.

Skills

Bilingual Speakers (English & Spanish)

Customer service

Commitment to quality

Professional demeanor

Positive attitude

Strong work ethic

Tools

iCat inventory software

Proven Jobs Desktop and Mobile application

Job description

Benefits

• 401(k) matching
• Competitive salary
• Free uniforms
• Health insurance
• Opportunity for advancement

Precision Packouts is a growing contents and textiles restoration business, specializing in the recovery and restoration of personal and commercial property affected by fire, water, mold, and other disasters. Our mission is to provide top-tier restoration services while building long-term partnerships with restoration companies, insurance adjusters, and clients.

The Contents Restoration Technician plays a critical role in delivering on our core values of Commitment to Quality Service and Continuous Improvement, Caring, and Communication within our contents and textiles restoration business by providing operational support in remediation efforts for client contents. This individual will primarily spend their time:

1. Delivering contents restoration services to our quality standards.
2. Performing packout, cleaning, storage, and packback related duties.

Responsibilities

• Inventory, packout, cleaning, vaulting, wrapping, staging, and packback of contents as part of the cleaning and restoration process
• Ensure all operations procedures and protocols are followed while on active jobs, in the warehouse, or while traveling to or from work or job locations
• Manipulate contents at the client site to allow for the remediation crew to perform required tasks
• Operate iCat inventory software on a company provided iPhone
• Make job related updates in the Proven Jobs Desktop and Proven Jobs Mobile application
• Take exceptional care to package contents to prevent damage during transport
• Transport contents between the client site and our warehouse facility
• Maintain equipment used in daily tasks
• Drive vehicles, including the company’s 16 foot box truck
• Drive forklift to move contents within our warehouse
• Apply corporate values

The ideal candidate will understand the restoration industry, have a caring spirit, and a commitment to excellent customer service.

Qualifications

• 1+ years of experience in restoration, preferably within the contents restoration industry
• Bilingual Speakers (English & Spanish) strongly preferred
• Eligible to operate a motor vehicle per Blue Kangaroo’s Motor Vehicle policy Preferred
• Possess a sense of urgency, professional demeanor, positive attitude, and strong work ethic
• Must be authorized to work in the United States

Physical Requirements

The employee must regularly lift and/or move between 25-75 pounds. While performing the duties of this job, the employee is regularly required to stand, walk, bend, sit, see, use hands and fingers to type on keyboard and handle material, reach with hands and arms, and talk and hear. Additionally:

• The worker is regularly subject to inside and outside environmental conditions.
• The worker is regularly subject to one or more of the following atmospheric conditions that affect the respiratory system of the skin: Fumes, odors, dusts, mists, gases and/or poor ventilation.
• The worker is occasionally subject to extreme cold: Temperatures typically below 32 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions such as wind and humidity.
• The worker is occasionally subject to extreme heat: Temperatures above 100 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions such as wind and humidity.
• The worker is occasionally subject to one or more hazards including moving vehicles, heavy objects overhead and exposure to chemicals.
• The worker is occasionally subject to air and/or skin exposure to oils and other cutting fluids. The worker is occasionally required to wear a respirator.