Contents Supervisor/ Lead Technicians

IICRC; Sanford (FL); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive compensation based on经验

Company vehicle

Company phone and full tech package

Bonus incentive program

Medical benefits

Opportunity for advancement

Job summary

Rytech of Orlando is seeking an experienced Contents Supervisor to own contents projects from initial walkthrough to final pack back, and to be accountable for revenue and gross profit of the contents department. This leadership role requires staying dialed in, juggling multiple projects at different phases without missing details.

You will supervise contents technicians and crews on site, ensure accurate documentation, scales of estimates in Xactimate, coordinate with project managers,

Qualifications

• Own contents projects start to finish, from initial inspection through packout, cleaning, inventory, storage, and pack back.
• Own the revenue opportunity and gross profit performance of the contents department.
• Run multiple contents projects at once, each at a different phase, without letting details slip.
• Supervise and coordinate daily activities of contents technicians and crews on site.
• Ensure contents are properly documented, labeled, photographed, and inventoried, including non salvage documentation.
• Prepare and review contents scopes and line item estimates in Xactimate.

Responsibilities

• Own contents projects start to finish from inspection to pack back.
• Coordinate with project managers, adjusters, and homeowners on status and timelines.
• Review job scopes and documentation for accuracy before submission.
• Support billing documentation and review completed work for accuracy.
• Keep job sites organized, professional, and compliant with safety procedures.
• Resolve customer concerns quickly and keep satisfaction high from walkthrough to final delivery.

Skills

Contents project management

Leadership

Time management

Detail oriented

Customer service

Communication

Education

IICRC FSRT/OCT/CCT

Tools

Xactimate

Outlook

Excel

Encircle

Job description

Benefits:

• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Own the project. Lead the crew. Protect what matters most to our customers

Rytech of Orlando is growing, and we need an experienced Contents Supervisor who can take full ownership of contents projects from the first walkthrough to the final pack back, and who is accountable for the revenue and gross profit performance of the contents department. This is a leadership role for someone who stays dialed in, juggling multiple projects at different phases without losing a step. If you know the restoration industry, run a tight and organized crew, get documentation right the first time, and take pride in doing the job right, we want to talk to you.

WHAT YOU'LL DO

• Own contents projects start to finish, from initial inspection through packout, cleaning, inventory, storage, and pack back.
• Own the revenue opportunity and gross profit performance of the contents department.
• Run multiple contents projects at once, each at a different phase, without letting details slip.
• Supervise and coordinate daily activities of contents technicians and crews on site.
• Ensure contents are properly documented, labeled, photographed, and inventoried, including non salvage documentation.
• Prepare and review contents scopes and line item estimates in Xactimate.
• Manage contents storage, ensuring items are properly secured, organized, and tracked at all times.
• Coordinate directly with project managers, adjusters, and homeowners on project status, changes, and timelines.
• Review job scopes and documentation for accuracy before submission.
• Support billing documentation and review completed work for accuracy.
• Help schedule labor, equipment, vehicles, and storage as projects demand.
• Keep job sites organized, professional, and compliant with safety procedures.
• Resolve customer concerns quickly and keep satisfaction high from walkthrough to final delivery.

WHAT YOU BRING

• Sharp, dialed in, and detail obsessed. Nothing slips through the cracks on your watch.
• Proven experience running contents projects in restoration, insurance, or a related field.
• Able to manage multiple projects simultaneously, each at a different phase, from inspection to pack back.
• Working competency in Xactimate for contents scoping and estimating.
• Comfortable in Outlook and Excel for daily communication, tracking, and reporting.
• Encircle experience preferred.
• Sharp attention to detail and consistent follow through on documentation.
• Proven ability to lead, coach, and hold crews accountable in the field.
• Established track record of strong, professional customer service.
• Strong organizational and time management skills under pressure.
• Ability to lift, carry, and move contents and equipment, and to work in properties affected by water, fire, smoke, or mold.
• IICRC certification such as FSRT, OCT, or CCT is a plus.

WHY RYTECH OF ORLANDO

• Competitive compensation, based on experience
• Company vehicle
• Company phone and full tech package
• Bonus incentive program
• Medical benefits
• A growing organization with real opportunity to build and lead