Contents Project Manager

ServiceMaster Clean of Fraser Valley; Austin, Northern (TX, KY); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Paid Holidays

Earned Commissions

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k) matching

Company car

Job summary

The SERVPRO Franchise in the Richmond area is seeking a Contents Project Manager to lead pack outs, moves, and cleaning projects, ensuring high quality service for customers.

The role requires superb communication, a strong customer-service record, and a valid driver's license; training and advancement opportunities are offered within a team-focused, supportive environment.

Qualifications

• Superb customer service track record.
• Effective written and oral communication.
• Experience in restoration and/or cleaning preferred.
• High school diploma/GED.
• Ability to successfully complete a background check subject to applicable law.
• Valid Driver’s license with clean history.

Responsibilities

• Provide estimates and sell contents jobs.
• Educate customers on the job process.
• Maintain customer, client, subcontractor and crew communications.
• Create project schedules and budgets.
• Manage multiple jobs concurrently.
• Negotiate terms and set expectations with customers.

Skills

Customer service

Communication

Restoration experience

Driver's license

Education

High school diploma/GED

Job description

Benefits

• Paid Holidays
• Earned Commissions
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k) matching
• Company car
• Dental insurance

For more than 35 years, SERVPRO of Richmond, Chesterfield, Henrico, and Tri-Cities has been making a difference in our community and we are excited about our expansion in the Chesapeake & Norfolk area! This locally owned and operated, family-run business started from the ground up to become one of the largest, most stable, and well-respected disaster restoration companies on the East Coast. Though we are ever-growing, we still maintain a close-knit, family environment, and truly pride ourselves on the collective goal of helping people through their fire and water disasters.

As deemed one of the Top Workplaces in Richmond and Chesapeake, our SERVPRO team will actively invest in the development and advancement of your career, while you enjoy the gratifying experience of helping people through difficult situations. We invite you to join our team, or rather our Team Bahen family, and feel the accomplishment of directly impacting our community by helping making fire and water damage "Like it never even happened." Our company offers a robust benefit package, continuous education opportunities, and a fantastic team-oriented environment.

Do you love helping people through difficult situations?

Then don’t miss your chance to join our Chesterfield Franchise as our Contents Project Manager. In this position, you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage "Like it never even happened"!

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is an efficient multi-tasker. If you have initiative and superb interpersonal skills, then you will thrive in this environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Job Description

Plan and execute pack outs, moves and cleaning projects for customers' belongings while ensuring a high quality of service in all dealings with customers and clients.

Responsibilities:

• Provide estimates and sell contents jobs
• Educate customers on the job process
• Maintain customer, client, subcontractor and crew communications
• Create project schedules and budgets
• Manage multiple jobs concurrently
• Negotiate terms and set expectations with customers.

Qualifications

• Superb customer service track record
• Effective written and oral communication
• Experience in restoration and/or cleaning preferred.
• High school diploma/GED
• Ability to successfully complete a background check subject to applicable law
• Valid Driver’s license with clean history

Physical and Work Environment Requirements

• Exposure to extreme conditions such as heat, cold, or environments that require personal protective equipment
• Walking, Standing, Sitting and Driving for extended periods of time.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.