Contents Cleaning and Processing Technician

Neighborly Company and its affiliates; Portsmouth (VA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Health Benefits

Advancement & Training Opportunities

Job summary

Rainbow Restoration of Chesapeake is seeking a Contents Cleaning & Processing Technician to handle belongings and support processing both in our facility and on job sites. You’ll photograph, inventory, wrap, package, and label items for transport and storage.

You’ll clean, deodorize, and restore personal property, repackage items for return, and maintain warehouse records. Strong teamwork, communication, and safety are essential.

Qualifications

• High school diploma or GED required; ability to lift up to 40 lbs and stand for extended periods.
• Valid driver’s license and reliable transportation.
• Basic computer/tablet skills; prior cleaning/restoration experience preferred.
• IICRC certifications (CPT, FSRT, OCT) a plus; willingness to earn them.
• Ability to wear PPE and occasionally work after-hours for emergencies.

Responsibilities

• Photograph, identify, and inventory customer belongings using digital systems.
• Wrap, package, and label items for safe transport and storage.
• Clean, deodorize, and restore personal property (furniture, decor, household items, etc.).
• Repackage, label, and prepare restored items for return to the customer.
• Maintain warehouse organization and accurate records.
• Assist with packing/unpacking (pack-outs and pack-backs).
• Communicate respectfully and professionally with customers and teammates.
• Follow all safety, cleaning, and documentation protocols.

Skills

Attention to detail

Dependable

Team player

Communication skills

Empathy

Education

High school diploma or GED

Tools

Inventory software

Job description

Do you enjoy hands-on work, being part of a tight-knit team, and helping people when they need it most?

If you said yes, Rainbow Restoration of Chesapeake wants to meet you!

We’re a locally owned and woman-led restoration company that helps homeowners and businesses recover after fire, water, smoke, or mold damage. Our Contents Cleaning & Processing Technicians play a vital role in restoring people’s belongings — one of the most rewarding parts of the job.

Why You Should Join Our Team as a Contents Cleaning & Processing Technician

We invest in your growth. Get paid training, hands-on mentorship, and the opportunity to earn industry certifications (IICRC).

This is a career, not just a job. Learn a trade that offers stability and advancement opportunities in contents, fire, water, and mold restoration.

Make a difference every day. You’ll be helping families and businesses recover from unexpected disasters with care and compassion.

Stable industry. Restoration work is always in demand — your skills will always be needed.

Your Responsibilities as a Contents Cleaning and Processing Technician

You’ll be a key component of our team providing contents services to our customers. As you grow in experience, here are some of the things you will do:

• Photograph, identify, and inventory customer belongings using digital systems
• Wrap, package, and label items for safe transport and storage
• Clean, deodorize, and restore personal property (furniture, decor, household items, etc.)
• Repackage, label, and prepare restored items for return to the customer
• Maintain warehouse organization and accurate records
• Assist with packing/unpacking (pack-outs and pack-backs)
• Communicate respectfully and professionally with customers and teammates
• Follow all safety, cleaning, and documentation protocols

How to be Successful as a Contents Cleaning and Processing Technician

As a Contents Cleaning & Processing Technician, you’ll play a vital role in restoring customers’ belongings after a fire, water, or smoke loss. You’ll handle, clean, and organize personal property with care and attention to detail, ensuring quality results and customer satisfaction.

You’ll work in our contents processing facility and occasionally on job sites with project managers and field technicians.

Your success as a Contents Cleaning and Processing Technician is entirely within your control.

You’ll be a great fit to grow in this role if:

• You’re detail-oriented and take pride in quality work
• You’re dependable, punctual, and a team player
• You have strong organizational and communication skills
• You’re comfortable using basic technology (tablets, inventory software, etc.)
• You have empathy and enjoy helping others in their time of need

Qualifications

• High school diploma or GED
• Ability to lift up to 40 lbs and stand for extended periods
• Valid driver’s license and reliable transportation
• Basic computer/tablet skills
• Prior cleaning, restoration, or warehouse experience preferred
• IICRC certifications (CPT, FSRT, OCT) a plus — we’ll help you earn them!
• Must be able to wear PPE and occasionally work after-hours for emergency calls

Compensation & Benefits

Pay: $17–$20 per hour (based on experience & certifications)

Benefits:

• Paid Time Off
• Paid Holidays
• Health Benefits
• Advancement & Training Opportunities