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Contents and Cleaning Project Manager

SERVPRO Team Miller

Taylor (MI)

On-site

USD 50,000 - 70,000

Full time

25 days ago

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Job summary

A leading restoration company seeks a Contents and Cleaning Project Manager in Taylor, MI. This role involves overseeing restoration projects, ensuring customer satisfaction, and managing teams for operational excellence. Ideal candidates will have leadership skills, experience in project management, and will thrive in fast-paced, dynamic environments. The position offers competitive pay, benefits, and ample opportunities for growth within the company.

Benefits

401K Matching
Company Paid Life Insurance
Commissioned Bonus Structure
Paid Time Off
Paid Holidays

Qualifications

  • 2 years’ experience in the Fire and Water Restoration industry is a plus.
  • Ability to manage several projects at once.
  • Knowledgeable at estimating, job costing, and quality control.

Responsibilities

  • Oversee all aspects of assigned restoration projects and assigned crews.
  • Ensure accurate scopes of work and prepare statements of work.
  • Manage production expenses including labor, equipment, and client experience.

Skills

Leadership
Communication
Project Management
Multi-tasking
Customer Service

Education

IICRC certifications - WRT and ASD

Tools

Xactimate estimating software

Job description

Position:Contents and Cleaning Project Manager

Location: Taylor, MI

Job Id:328

# of Openings:1

SERVPRO Team Milleris the leading SERVPRO team in the country - we were named Franchise of the Year in 2020 and have regularly rated in the top 5 out of 2000+ teams across the country. With 24 territories across Michigan and Indiana, we service all of Metro Detroit, Saginaw/Midland Counties, Fort Wayne, and Indianapolis. Family owned and operated by the Miller Family, when you join our team you are joining our family. We are incredibly team oriented and strive to be the best of the best - we grow from within and we prioritize training and certifications for our teammates.

Do you love helping people through difficult situations?
Then don’t miss your chance to join our team as a Contents and Cleaning Project Manager. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

Our team is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? ThenYOUmay be our perfectHERO!

As a valued SERVPRO employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Job Description

The Contents and Cleaning Project Manager oversees all aspects of assigned restoration projects and assigned Contents and Cleaning crews. Their responsibilities are centered around customer satisfaction, revenue growth, profit growth, management development, and staff development. This front-line management position leads their team to operational excellence.

Responsibilities

  • Ensure an accurate scope of work for restoration projects and prepare statements of work utilizing industry specific estimating software.
  • Negotiate with customers and/or clients for approval of restoration activities
  • Schedule, coordinate and oversee crews, assets, and subcontractors to provide service on active projects to include subcontractors
  • Review job site documentation to support the services provided and ensure proper client requirements and billing process
  • Maintain all communications with customers, teammates, vendors, and insurance representatives
  • Manage production expenses including labor, equipment, vehicles, and other assets
  • Manage the customer and client experience and overall satisfaction Provide priority response to potential customers, as needed.
  • Actively engage in recruiting, hiring, and training restoration teammates
Qualifications
  • 2 years’ experience in the Fire and Water Restoration industry is a plus.
  • Ability to manage several projects at once.
  • Excellent leadership and communication skills.
  • Knowledgeable at estimating, job costing, and quality control.
  • IICRC certifications – WRT and ASD is a plus.
  • Proficient with Xactimate estimating software a plus.
  • A valid driver's license with a reasonable driving record.
  • Ability to pass a criminal background check & drug screen.
Physical & Work Environment Requirements
  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
  • Ability to repetitively push/pull/lift/carry objects
  • Ability to work with/around cleaning agents
Working Hours and Travel Requirements
This is a full-time position, working 7:45 a.m.–5:00 p.m., Monday–Friday. This position frequently requires long hours, working on-call, and weekend work. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected.

Benefits Offered

  • 401K Matching
  • Company Paid Life Insurance
  • Commissioned Bonus Structure
  • Paid Time Off
  • Paid Holidays
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