Content & Social Media Community Associate

Bulletproof 360; Seattle (WA); Remote; USD 60,000 - 70,000; Full time

Job summary

An established industry player is seeking a Content & Social Media Community Associate to enhance customer experience through engaging online interactions. This role involves managing community engagement, responding to inquiries, and collaborating with creative teams to maintain a consistent brand voice. The ideal candidate will have a passion for social media and copywriting, with a strong interest in nutrition. This is a fantastic opportunity to grow within a dynamic and inclusive company that values diversity and innovation. Join a team dedicated to making a positive impact on wellness and performance.

Benefits

Performance bonus program

Generous time-off

Flexible schedules

Comprehensive health insurance

401k program with company match

Paid parental leave

Company paid disability insurance

Store discount & credit

Qualifications

• 1-3 years of experience in copywriting and social media management.
• Strong communication and organizational skills are essential.

Responsibilities

• Manage online community engagement across social media channels.
• Cultivate relationships with influencers and brand advocates.

Skills

Copywriting

Social Media Management

Communication Skills

Organizational Skills

Interpersonal Skills

Education

Bachelor’s in Business or Marketing

Job description

Content & Social Media Community Associate

Company Description
Bulletproof is an omni-channel content driven consumer products company. Bulletproof’s Brand Purpose is focused on functional nutrition, here to prove that better is closer than you think. We re-imagine nutrition with science-backed and thoughtfully sourced ingredients to create quality additions to your daily wellness routine. Whether you’re supplementing your vitamin intake or fueling your workout, Bulletproof can help you discover what better feels like.

Bulletproof is a team of experienced professionals working to make high performance a daily reality for everyone on the planet. While our culture is casual and our workplace flexible, the team is passionate, customer driven, meaningfully connected, smart, and results focused. Our customers know that our coffee, beverages, food, and supplements are the purest you can get anywhere, and you can expect to feel a difference in how you perform the first time you experience them. Environmentally conscious and ethically sourced products build a sustainable foundation for future generations to thrive. Bulletproof coffee has developed a cult following across the nation as a drink that provides sustained energy, while also programming your body to burn fat for energy. In addition to providing convenient access to products through eCommerce, Bulletproof has also launched products in various nation-wide retailers (e.g. Whole Foods Market, Sprouts, Kroger).

At Bulletproof 360, Inc. (“Bulletproof”), we welcome employees and candidates with different backgrounds and perspectives. We value and trust each other – including our differences – while remaining true to our mission of improving lives. We encourage a corporate culture of self-expression, asking employees to be authentic to themselves. Our team brings together their unique perspectives, experiences, and passions in the work they do because we believe diversity makes us stronger, together.

Bulletproof aims to create a workplace that celebrates the diversity of our employees at all levels of the workforce without regard to age, race, color, sex, national origin, religion, sexual orientation, veteran status, gender identity and/or expression, disability or any other laws. We strive to take steps in our recruiting practices by promoting diversity and fostering inclusion throughout our interview and hiring process, working toward the goal of a diverse and inclusive workforce.

Job Description
Bulletproof is looking for a Content & Social Media Community Associate to be the first touch in customer experience through our social media and other channels. You’ll be responsible for managing all online community engagement. Product Q&A, responding to customer comments and DMs, and interacting with the Bulletproof audience and cultivating relationships with influencers, brand advocates, and potential consumers are all parts of this role. You will also bring your understanding of our community and brand voice to supporting the creative team with copywriting tasks. Reporting to the Social Media Manager and working closely with the Content & Creative team, you’ll be a voice of the Bulletproof brand and help drive growth in our Social Media channels and beyond.

All candidates are encouraged to include their portfolio with previous copywriting work highlighted.

Key Responsibilities:

• Community Management: Monitor and actively engage with our social media community by responding to comments, messages, and inquiries in a timely and personable manner across the following channels, but not limited to Instagram, Facebook, TikTok, and LinkedIn.
• Influencer/Brand Advocate Management: Maintain existing & cultivate new relationships with influencers, brand advocates/loyal consumers as well as potential customers on social media to amplify the Bulletproof brand presence on social media. Manage and execute gift giving for our most loyal and engaged consumers.
• Analytics/Reporting: Capture analytics, providing internal team with community insights through monthly reporting.
• Copywriting: Concept and write for a wide range of materials, including blogs, web pages, social assets and more. Maintain consistent brand voice across all multiple projects that clearly and emotionally communicates the Bulletproof brand to consumers.
• Trend Monitoring: Identify and track industry trends, key moments, and culturally relevant events and help to drive the team's strategic approach to these opportunities. Identify opportunities to increase follower engagement, reach new audiences, and cultivate relationships with influencers and brand advocates.
• Cross-Functional Collaboration: Work closely with Content, Creative, Brand and Innovation teams as well as other cross-functional teams to ensure our social media and copy efforts are aligned with overall organizational goals and campaigns. Collaborate with our content team to identify common consumer inquiries that we can hatch into valuable, helpful, or intriguing new content.

Qualifications:

• Bachelor’s in Business or marketing preferred
• 1-3 years of copywriting experience
• Experience within social media management preferred
• Basic understanding of nutrition and Bulletproof products – you’ll soon become an expert!
• Strong professional interest in social media and other digital communications
• Strong organizational skills with keen attention to detail
• Exceptional communication and interpersonal skills, especially written
• Proven ability to work independently and manage multiple projects.

Additional Information:
Annual base salary gross: $60,000 – 70,000. The base salary range represents the anticipated low and high end of the salary range for this position. The base salary is one component of the total compensation package for employees. Other benefits include performance bonus program, generous time-off, flexible schedules, comprehensive health insurance (several options to choose from), 401k program with company match, paid parental leave, company paid disability insurance, and bulletproof.com store discount & credit.

This is a full-time remote position. Maximum fun, maximum knowledge, and maximum performance are a part of the job description, and you’ll get to work with the team on a regular basis to upgrade your game, your mental performance, and your life. This is a great opportunity to grow with a company.

Think you’ve got what it takes?
Let’s talk!

Grupo Mariposa's mission is to nurture growth and foster sustainability within the global food and beverage industry. We are committed to excellence through disciplined management, innovative practices and dynamic culture that embraces change.

Grupo Mariposa is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Marketing and Sales
• Industries: Retail