Content Marketing Manager, Amazon Supply Chain Services - Marketing

Amazon Inc.; Miami (FL); On-site; USD 109,000 - 180,000; Full time

Benefits offered by this job

Health insurance

RSUs included

Paid time off

Job summary

Amazon Supply Chain Services is seeking a Content Marketing Manager to execute and optimize content programs across our multi-service logistics portfolio. You will manage content creation, distribution, and the customer reference program, turning proof points into pipeline acceleration.

In this role, you’ll bridge marketing, sales, and customer insights, translating strategy into action by developing materials for single- and multi-service customer engagements.

Qualifications

• 4+ years of professional non-internship marketing experience.
• Experience using data and metrics to drive improvements.
• Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion.
• Experience managing and measuring marketing performance in various channels.
• Experience supporting cross-functional marketing programs with measurable business impact.

Responsibilities

• Execute the content roadmap aligned to commercial goals across Amazon Shipping, Freight, Air Cargo, and adjacent service lines; track success metrics and flag gaps to leadership
• Manage content production end-to-end: collateral development, lifecycle management, engagement tracking, and performance reporting to inform investment decisions
• Create case studies, blog posts, and testimonials that generate awareness, establish credibility, and support pipeline progression
• Apply content frameworks, taxonomies, and standards to ensure consistency in messaging, positioning, and brand voice across service lines

Skills

Marketing strategy

Data-driven decisions

Cross-functional programs

Marketing performance across channels

Customer reference programs

Job description

Content Marketing Manager, Amazon Supply Chain Services - Marketing

Job ID: 10579383 | Amazon.com Services LLC

We're looking for a Content Marketing Manager to execute and optimize the content programs that power Amazon Supply Chain Services sales cycles and commercial motions across our multi-service logistics portfolio. You'll manage key components of the content ecosystem — from production through distribution — and support the customer reference program that turns proof points into pipeline acceleration.

This is a high-impact role for a builder who connects commercial priorities to content execution. You'll operate at the intersection of marketing, sales, and customer insights, translating strategy into action by developing single-service and multi-service customer-facing materials across the full sales lifecycle. You'll also support the mechanisms that capture, validate, and deploy customer success stories as scalable sales assets. A core thread across this role is applying AI tools to accelerate content production and surface insights — while maintaining quality and governance standards.

This role is open for the Bellevue/Seattle location. This organization collectively represents some of the most critical components of Amazon's first-class supply chain network.

Key job responsibilities

Content Execution & Program Management

• Execute the content roadmap aligned to commercial goals across Amazon Shipping, Freight, Air Cargo, and adjacent service lines; track success metrics and flag gaps to leadership
• Manage content production end-to-end: collateral development, lifecycle management, engagement tracking, and performance reporting to inform investment decisions
• Create case studies, blog posts, and testimonials that generate awareness, establish credibility, and support pipeline progression
• Apply content frameworks, taxonomies, and standards to ensure consistency in messaging, positioning, and brand voice across service lines

A day in the life

Morning: Review content performance dashboards — flag gaps, draft refresh plans from recent customer wins. Sync with Product Marketing and Enablement to align deliverables against pipeline priorities.

Afternoon: Capture a new reference story, draft the case study outline, route through approvals. Use AI tools to generate first drafts of blog posts and localized collateral.

End of day: Pull together a weekly status update — what shipped, what's in flight, where you need support.

About the team

Amazon Supply Chain Services (ASCS) is building the future of logistics for external shippers. Our portfolio — spanning Amazon Shipping, Amazon Freight, Amazon Air Cargo, and Multi-Channel Fufillment — leveraging Amazon's world-class transportation network to offer reliable, cost-effective shipping solutions at scale. This team sits within Marketing and Creative, where we connect commercial strategy to customer‑facing execution across content, proof points, analytics, and storytelling. You'll join a collaborative, fast‑moving group that partners closely with Sales, Product Marketing, Business Development, and Enablement to accelerate pipeline and drive customer trust across the full portfolio.

Basic Qualifications

• 4+ years of professional non-internship marketing experience
• Experience using data and metrics to drive improvements
• Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion
• Experience managing and measuring marketing performance in various channels
• Experience supporting cross‑functional marketing programs with measurable business impact

Preferred Qualifications

• Experience managing external partners to develop marketing programs
• Experience presenting ideas to various levels of an organization to gain support for initiatives
• Experience with solution‑selling methodologies, or experience with multimedia content creation
• Experience supporting customer reference or advocacy programs in B2B or enterprise sales environments
• Experience with content localization or multi‑market content programs — useful if the role scales internationally

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, NY, New York - 120,000.00 - 179,600.00 USD annually
USA, WA, Bellevue - 109,100.00 - 160,000.00 USD annually
USA, WA, Seattle - 109,100.00 - 160,000.00 USD annually

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.