Program Manager, A+ Brand Marketing Content

Amazon; Tempe (AZ); On-site; USD 74,000 - 130,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Tempe, AZ is seeking a customer-obsessed Program Manager to own the end-to-end user experience for Brands. You will collaborate with product managers, engineers, and UX designers to build scalable features and drive data-driven decisions that enhance brand content and customer shopping experiences.

The role requires 3+ years in program management, cross-functional work with tech and non-tech teams, and strong data-based optimization.

Qualifications

• 3+ years of program or project management experience.
• 3+ years of defining and implementing process improvements using data and metrics.
• Experience working cross functionally with tech and non-tech teams.
• Experience using data and metrics to determine and drive improvements.

Responsibilities

• Develop scalable mechanisms to collect product usage feedback and prioritize initiatives to reduce friction for Brands.
• Collaborate with product managers, engineers, and UX designers to design and implement product features.
• Conduct market research and analysis on shopper preferences and competitive landscape for brand content tools.
• Establish and manage relationships with international stakeholders and explore store-specific opportunities.
• Develop business reporting mechanisms and share updates with senior executives.
• Demonstrate bias for action and manage multiple priorities in a fast-paced environment.

Skills

Program management

Cross-functional collaboration

Data-driven decision making

Stakeholder management

Tools

Generative AI tools

Job description

Description

Do you want to join an innovative team and help reshape Amazon’s value proposition for Brands? Are you passionate about helping brands stand out with their compelling value proposition, delight Customers with engaging shopping experiences, and build long term relationships?

Do you want to join an innovative team and help reshape Amazon’s value proposition for Brands? Are you passionate about helping brands stand out with their compelling value proposition, delight Customers with engaging shopping experiences, and build long term relationships? A+ Content helps Brands succeed in the Amazon Store by creating rich content experiences intended to showcase their brand story and additional product feature information that can help Customers make informed purchase decisions. We are seeking a customer obsessed Program Manager to own the user experience for Brands end to end. We are looking for someone with a broad background in program management, strong business acumen, who takes ownership of their work, and is focused on customer needs. The successful candidate will have an ability to make data-driven conclusions and will be comfortable with ambiguity while working in a fast-paced dynamic environment. The candidate will need to be a collaborator who can work with internal and external teams to define and implement solutions that will yield benefits to Amazon customers and sellers around the world. The successful candidate will also be able to communicate crisply in non-technical terms to senior management.

In this role you will,

• Develop scalable mechanisms to collect product usage feedback and prioritize initiatives to eliminate points of friction for Brands
• Work closely with product managers, engineers, and UX designers to design and implement of innovative product features
• Conduct market research and analysis to learn about shopper preferences, user needs, and competitive landscape for brand content creation tools
• Establish and manage relationships with international stakeholders, identify and pursue store-specific opportunities, including channel and international expansion
• Develop business reporting mechanisms and share updates to stakeholders including senior executives
• Demonstrate strong bias for action; ability to juggle multiple priorities and effectively deliver in a fast-paced, dynamic environment

Partner with marketing teams to develop scaled marketing campaigns and drive program adoption WW

Basic Qualifications

• 3+ years of program or project management experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Experience working cross functionally with tech and non-tech teams
• Experience using data and metrics to determine and drive improvements

Preferred Qualifications

• 3+ years of driving process improvements experience
• Experience building processes, project management, and schedules
• Experience using managed ML/AI solutions
• Demonstrated experience leveraging generative AI tools to enhance workflow efficiency and productivity, with the ability to craft effective prompts and critically evaluate AI-generated outputs in a professional setting

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, AZ, Tempe - 74,200.00 - 129,800.00 USD annually

USA, WA, Seattle - 82,700.00 - 129,800.00 USD annually

Company

Amazon.com Services LLC

Job ID: A10562473