CONTENT MANAGER | WRITER

Executive Career Partners; Greenwood Village (CO); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401K Retirement Plan

Disability Insurance

Paid Time Off

Bereavement

Paid Holidays

Job summary

Brakes Plus in Colorado is seeking an Automotive Service Advisor to lead the service department and deliver an industry‑leading customer experience. You will mentor technicians, schedule workloads, and supervise daily operations to ensure efficiency and safety.

A minimum of 2 years in a Service Advisor/Writer role and strong communication skills are required. You will drive performance, manage parts inventories, and maintain high safety standards while collaborating with the service team to

Qualifications

• Proven leadership in a service or retail setting.
• Ability to manage a team and drive performance.
• Excellent verbal and written communication skills.
• Ability to mentor staff while maintaining efficiency.
• Strong ability to build professional relationships with customers and team members.
• Solid knowledge of basic OSHA regulations.

Responsibilities

• Directly interacts with customers in sales and service opportunities.
• Create a motivated, productive service team environment.
• Supervise technicians and service personnel; plan, schedule, and follow up on duties.
• Coach team on operational issues and customer processes.
• Evaluate performance and productivity of service staff.
• Manage parts inventory and support in-house stocking.

Skills

Leadership

Store management

Communication

Team mentoring

Customer relationships

OSHA knowledge

Job description

The Automotive Service Advisor, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the service department of your store. This will involve creating a highly motivated team environment, and working closely with the Service Team to improve their performance through hands‑on presence in the store by efficiently developing team members, executing store processes, while ensuring that we continue to provide an industry‑leading customer experience.

Primary Responsibilities include (but are not limited to):

• Directly works with customers in areas of sales, service, customer opportunities, adjustments, etc.
• Creates a highly motivated team environment/climate
• Supervising technicians and service personnel, planning and scheduling their duties, assigning work, and following up on completion of assignments
• Coaching service department teammates on all operational issues
• Working directly with customers in areas of sales, service, customer opportunities, adjustments, etc.
• Evaluating performance and productivity of all service department personnel
• Managing parts inventory and outside purchases, as well as updating and restocking all in-house parts when needed
• Ensuring store safety, including the use of and maintenance of safety equipment
• Ensuring equipment/hardware layout and positioning within the service department
• Supervising shop area, equipment and teammates for compliance with company safety procedure
• Ensures that proper inspections are being conducted

We are looking for:

• Outstanding leadership and store management skills
• Ability to work in a fast-paced work environment
• Highly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiency
• Excellent verbal and written communication
• Ability to develop professional relationships with customers and team members
• Minimum of 2 years' experience in a Service Advisor/Writer role
• Proven track record of exceeding business objectives
• Ability to work efficiently both individually and as part of a team
• Solid knowledge of basic OSHA laws

Additional Information:

Compensation: $50,000- $70,000 annual salary

Benefits: Brakes Plus provides a large selection of benefits that help protect the health, wealth, and well‑being of you and your family. This comprehensive benefits program helps you create the best benefits program to fit your needs and lifestyle. This includes: Medical, Dental, Vision, Life Insurance, 401 (K) Retirement Plan, Employer Paid Short‑and Long‑Term Disability Insurance, Paid Time Off (Vacation/Personal), Paid Bereavement, and Paid Holidays.

All information will be kept confidential according to EEO guidelines.

Brakes Plus participates in the Work Opportunity Tax Credit (WOTC) program, which ADP administers on behalf of the company. Please follow the steps listed below to screen for the WOTC program. We appreciate your cooperation.

• Open
• Please answer each question to complete the voluntary screening
• Eligible applicants will be asked to Electronically Sign and click Submit to complete the screening
• Ineligible applicants will be asked to click Submit to finish the screening; You will not be asked to electronically sign

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