Content Manager

The Miami Foundation; Miami (FL); On-site; USD 72,000 - 90,000; Full time

Job summary

The Miami Foundation is seeking a Content Manager to lead writing and storytelling across newsletters, web content, and campaigns. The role requires exceptional writing, brand voice consistency, and strategic content leadership.

You will drive SEO, audience engagement, and multi-channel storytelling for a dynamic civic nonprofit. You will own the full content lifecycle, guide a style and calendar, and collaborate across departments to deliver high-impact narratives that elevate the Foundation’s

Qualifications

• 7+ years of marketing or content development experience.
• Bachelor's degree or equivalent work-related experience.
• Writing and content development across newsletters, emails, stories, web content, and speeches.
• Crafting brand stories and pitching to media (editorials, press releases).
• Copyediting for optimization and ensuring brand voice consistency.
• Experience with multiple tools: Constant Contact, Canva, WordPress, MS 365, Asana/Planner.

Responsibilities

• Create high-quality content across formats including editorials, newsletters, and web copy.
• Lead email strategy and segmentation for deeper audience engagement.
• Develop and manage a content calendar aligned with annual goals.
• Coordinate workflows, timelines, and approvals for multiple projects.
• Incorporate SEO and accessibility considerations in content planning.
• Collaborate with marketing to align written content with campaigns and video projects.

Skills

Exceptional writing & editing

Storytelling & thought leadership

Content strategy

SEO best practices

Project management

Cross-functional collaboration

Education

Bachelor's degree or equivalent work-related experience

Tools

Constant Contact

Canva

WordPress

Microsoft 365

Asana

MS Planner

Job description

THE FOUNDATION

The Miami Foundation is building the home base for generosity and community impact in Greater Miami. Since 1967, The Foundation has invested over $905M to strengthen our community in partnership with more than 1,000 partners and over 60,000 donors. By accelerating leadership, generosity, and a sense of belonging across Miami, we inspire people to become changemakers, and we create ways for donors, nonprofits, leaders, and locals to work together on solutions for our community. At The Miami Foundation, everyone has a role they can play in creating a thriving Greater Miami.

Job Type

Full-time

Description

THE FOUNDATION The Miami Foundation is building the home base for generosity and community impact in Greater Miami. Since 1967, The Foundation has invested over $905M to strengthen our community in partnership with more than 1,000 partners and over 60,000 donors. By accelerating leadership, generosity, and a sense of belonging across Miami, we inspire people to become changemakers, and we create ways for donors, nonprofits, leaders, and locals to work together on solutions for our community. At The Miami Foundation, everyone has a role they can play in creating a thriving Greater Miami. The Miami Foundation’s Content Manager serves as the writer and a strategic lead for the organization’s written content and storytelling efforts. The ideal candidate is an exceptional and meticulous writer and editor who can capture and help refine The Miami Foundation’s voice, and is as comfortable shaping the strategy behind our content as they are producing it. This position requires someone who is detail-oriented, collaborative, and execution-focused, and has experience and expertise in brand-centered storytelling to effectively tell The Miami Foundation’s story. In addition to their content development and writing experience, we are seeking someone with a background in thought leadership, digital content development, and SEO best practices. With a proven ability to write voice-driven, human-centered content, they will effectively engage the Foundation’s target audience segments and strengthen its brand. Content to be produced includes newsletters, email campaigns, blog posts, web copy, speeches, editorials, press releases, impact stories, video scripts, and thought leadership articles, among others. The Content Manager is also a strong strategic “do-er” and self-starter who can synthesize complex ideas, research, and impact into clear, compelling narratives that are accessible to diverse audiences. Rather than focusing solely on content production, this role owns the full content lifecycle—from defining strategy and messaging to coordinating execution, ensuring alignment, and delivering high-quality outputs on deadlines. They will also help build the foundational tools that guide the team’s work, including a style guide, content calendar, and annual content plan. They are excited and able to work in a fast-paced, evolving organization that is driven to innovate for greater community impact, and are energized by building something new. This individual is highly collaborative, manages up and out, brings colleagues along, has a strong understanding of Miami’s civic, nonprofit, and media landscape, and is adept at identifying opportunities to position The Miami Foundation as a trusted thought leader locally and nationally.

Position Description

Department: Communications

FLSA Status: Exempt

Pay Range: $72,000-90,000, commensurate with experience and[MH1.1][FK1.2] qualifications

Reports to: Director of Knowledge Leadership

Duties And Responsibilities

Time is expected to be split roughly equally (about ? each) across the three areas below, recognizing that collaboration runs through all of them.

Content Creation and Management

• Produce high-quality written content across multiple formats, including thought leadership pieces, editorials, impact stories, web copy, speeches, scripts, and press materials.
• Write, edit, lay out, and execute The Miami Foundation’s monthly newsletter.
• Develop and execute an email strategy for the Foundation that allows for segmentation and deeper audience engagement, from sequencing to drafting and publishing.
• Craft and manage a content strategy (calendar) that reflects the Foundation’s annual goals and calendar of events, beginning with an annual content plan developed in the first quarter.
• Manage workflows, timelines, and approvals to ensure content strategies move efficiently from idea to launch, with particular proven ability to manage multiple projects.
• Incorporate SEO best practices and accessibility considerations into content planning and review.

Message and Narrative Development

• Translate organizational priorities into clear messaging frameworks and content plans that guide execution across platforms.
• Lead major storytelling initiatives (e.g., Give Miami Day), from strategic concept through delivery and evaluation.
• Serve as a thought partner to leadership and program teams, helping shape narratives around complex or evolving work.
• Collaborate with the Director of Knowledge Leadership to translate research and learning into accessible, engaging content.
• Contribute to media strategy through an understanding of Miami’s media ecosystem and opportunities for visibility.
• Support leadership and board members with messaging and speechwriting for public engagements.
• Execute and refine The Miami Foundation’s voice and ensure consistency of voice, tone, and messaging across all written materials and platforms.

Collaborative and Cross-Functional Duties

• Partner closely with the Marketing Director to align written content with campaigns, visual storytelling, and video projects.
• Conduct interviews with funders, partners, nonprofit leaders, and staff to capture insights and impact stories.
• Edit and proofread content produced by other teams to strengthen clarity, grammar, and alignment with brand standards.
• Work cross-functionally to ensure content is accurate, timely, and designed to maximize engagement and impact.
• Build content and storytelling capacity across the organization by providing guidance, tools, and feedback to staff, including standards (such as a messaging guide) that improve content quality and efficiency over time.

Requirements

Experience, Abilities & Skills

Experience

• 7+ years of marketing or content development experience, with a wide range of writing experience.
• Bachelor's degree or equivalent work-related experience required.
• Writing and content development experience ideally include multiple of the following: Newsletters; Email campaigns; Stories in a variety of storytelling structures; Content for websites and individual webpages, including SEO best practices; Speeches for organizational leaders, with an adept ability to adapt the writing to the speaker’s voice.
• Crafting brand stories for an organization.
• Pitching to media, including editorials, press releases, and talking points for interviews.
• Copyediting content for optimization.
• Effectively collaborating in fast-paced, cross-functional teams/organizations.
• Experience with multiple of the following: Constant Contact, Canva, WordPress, Microsoft 365, and project management tools (e.g., Asana, MS Planner).
• Helping external vendors and junior staff members excel in their roles.
• Ethical and responsible use of LLM/AI as a supplement to (not replacement for) developing original, human-centered content.

Abilities & Skills

• Passion for Miami: A love for greater Miami and a desire to see all its community members thrive.
• Excellent Writer: Ability to create compelling content in a wide variety of formats that: Engages and motivates different audiences; Centers and elevates the brand voice of the organization; Simpli?es complex concepts or work and is able to distill large volumes of information into succinct, compelling messages.
• Detail-Oriented Copyeditor: Review writing and identify how to optimize the content, as well as correct grammatical and spelling errors. Pays close attention to detail, ensuring grammatically sound and well-punctuated copy and that all storylines, names, and data points are factually correct in any piece of writing.
• Strong Storyteller: Can effectively bring an event or achievement to life through storytelling so that those not present can visualize and feel the moment through the writer’s words.
• Proactive: Does not wait to receive an assignment but instead looks to identify opportunities and produce content that will enable The Miami Foundation to make progress toward its goals. Comfortable working with a high degree of autonomy, managing up, and keeping stakeholders informed on progress.
• Organized: Prioritizes multiple assignments seamlessly and meets deadlines.
• Strategic: Understands the organization’s evolving needs and goals and plans content that advances them, looking beyond the single piece of content to broader strategy such as audience segmentation and frequency.
• Constant Learner: Ability to become an expert in The Miami Foundation’s brand voice, strategic decisions, and initiatives to develop a deeper understanding of the organization through their writing. Open to new ideas and able to incorporate constructive feedback.
• Interpersonal: Curious and active listener who seeks to learn from and build relationships with various stakeholders – staff, board members, external partners, donors, etc. – to develop the most compelling content possible.
• Collaborative: Energized by a shifting landscape and by having multiple voices contribute to the work. Approaches projects from a place of optimism and possibility, brings colleagues along, and cares about the success of the whole team.

This list of essential functions is not intended to be exhaustive. The Miami Foundation reserves the right to revise this job description as needed to comply with actual job requirements.

APPLICANTS

We offer a comprehensive and generous benefits package which includes medical, dental, and vision insurance, a 403(b)-retirement plan, flex spending and dependent care accounts, professional development stipend, paid time off, cell phone stipend, gym reimbursement and the opportunity to establish a Staff Donor-Advised Fund (DAF), with a modest match from the Foundation.

Please reach out to [e-mail] if you need any accommodation in applying.

The Miami Foundation is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. The Miami Foundation will make reasonable accommodations for known physical or mental limitations of otherwise quali?ed employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.

Salary Description

$72,000-90,000