Content Management Writer Sr. Analyst - Remote

Lensa; Bloomfield (CT); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Content Management Writer Sr. Analyst to join their remote team. In this pivotal role, you will create and manage RFP responses that are crucial for new business and retention strategies. You will collaborate with subject matter experts to ensure content accuracy and relevance while adhering to high writing standards. This position offers the opportunity to enhance processes and mentor team members, making a significant impact on the organization’s success. If you thrive in a fast-paced environment and have a passion for writing and editing, this role is perfect for you.

Qualifications

• Bachelor’s degree or extensive experience in Writing, Editing, or Marketing.
• Strong attention to detail and editing skills preferred.

Responsibilities

• Develop compelling RFP responses and maintain partnerships with experts.
• Identify improvements to RFP library technology and optimize processes.

Skills

Writing Skills

Editing Skills

Research Skills

Networking Skills

Problem-Solving Skills

Communication Skills

Attention to Detail

Adaptability

Education

Bachelor’s Degree in English or Related Field

Tools

Microsoft Office (Word)

RFPIO Proposal Software

Job description

Content Management Writer Sr. Analyst - Remote

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Lensa is the leading career site for job seekers at every stage of their career. Our client, The Cigna Group, is seeking professionals. Apply via Lensa today!

The Content Management Writer Sr. Analyst plays a critical role within RFP Strategy & Operations for Cigna's U.S. Commercial markets. This individual is responsible for creating and owning RFP responses that directly impact the overall new business and retention sales process. The Content Management Writer is responsible for partnering with subject matter experts (SMEs) across multiple products and capabilities to develop new content and ensure existing content remains current and accurate.

The Content Management Writer Sr. Analyst develops winning RFP responses, leveraging existing knowledge of Cigna Healthcare solutions, building relationships with SMEs, proactively developing proposal responses, and managing RFP timelines and strategies.

This role acts as a consultative partner within the RFP Strategy & Operations team, providing support and strategic input in creating, managing, and editing proposal content while adhering to writing standards. Additionally, the role involves supporting training, mentoring, technology enhancements, and process improvements as a content development expert.

Primary Responsibilities

• Content Development: Maintain partnerships with experts and business owners to create compelling proposal responses; develop expertise in key areas; share best practices; create and update RFP content; ensure content accuracy; collaborate with internal teams; edit content per style guides; manage content review cycles and feedback; stay current on Cigna products and services.
• Technology Efficiencies: Identify and implement improvements to RFP library technology; optimize search attributes; analyze content usage and archive records as needed.
• Optimization Initiatives: Support process and content improvements; mentor team members; create and update SOPs and job aids; participate in team meetings.
• Collaborative Team Player: Build relationships across teams; lead or support projects; identify process improvements; support leadership initiatives.

Qualifications

• Bachelor’s degree or extensive experience in English, Writing, Editing, Proposals, Knowledge Management, Communications, Sales, Product, or Marketing
• Proficiency in Microsoft Office, especially Word
• Experience with RFPIO proposal software is a plus
• Knowledge of Cigna’s products and services is advantageous
• Strong attention to detail, editing, and writing skills (Chicago Manual of Style preferred)
• Ability to meet deadlines in a fast-paced environment
• Effective networking skills within the company
• Ability to adapt quickly and handle uncertainty
• Strong research, analysis, and problem-solving skills
• Results-oriented and strategic thinker
• Excellent communication skills
• Relationship management skills and customer focus

Additional Information

Remote work requires a broadband internet connection with at least 10 Mbps download and 5 Mbps upload speeds.

About Cigna Healthcare

Cigna Healthcare is committed to better health at every life stage, guiding customers through the healthcare system and empowering informed decisions. Join us to drive growth and improve lives.

We consider all qualified applicants regardless of race, color, age, disability, sex, and other protected characteristics. For accommodation requests, contact [e-mail].

The Cigna Group maintains a tobacco-free policy and considers candidates with criminal histories in accordance with laws.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job functions: Marketing, Public Relations, Writing/Editing
• Industries: IT Services and IT Consulting