Content Management

Zealogics.com; Montvale (NJ); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Zealogics.com is seeking a candidate for a hybrid role based in Montvale, NJ to assist in content publishing and enhance the search quality of content for the Alex application. Responsibilities include troubleshooting content issues, managing publishing processes, and supporting internal users. The ideal candidate should hold a Bachelor's degree in a relevant field, possess strong analytical and communication skills, and be detail-oriented. This position also involves improving content presentation and providing customer support.

Qualifications

• Bachelor degree, preferably in Computer Science, Digital Content Presentation or related discipline, or equivalent years related experience.
• Conscientious and detail-oriented individual.
• Strong teaming skills with the ability to collaborate with the team to resolve issues.
• Analytical skills needed to troubleshoot content, technology, and tool issues.
• Self-motivated. Ability to prioritize multiple projects and work independently.
• Strong communication and organization skills.
• Excellent working knowledge of MS Windows (Word, Excel, and Outlook).
• General knowledge of accounting and auditing literature preferred.

Responsibilities

• Serve as a member of the Core KCW CKD Publishing Team.
• Responsible for deletions of unused Activity documents.
• Assist in troubleshooting manual Activity issues, including links.
• Provide support to the Alex Team members in the publishing of content.
• Provide support in updating Topic Overview Pages and curated content presentations.
• Continuously improve overall content presentation and findability.
• Assist in link issue remediation of Alex content.
• Help resolve publishing production issues promptly.
• Provide customer support to internal and external Alex users.
• Assist with various projects to improve the value of Alex and its content.
• Assist with content analysis and migrations related to technology development projects.

Skills

Bachelor degree in Computer Science or related discipline

Attention to detail

Team collaboration skills

Analytical troubleshooting skills

Self-motivated and independent work

Strong communication skills

Proficient in MS Windows (Word, Excel, Outlook)

General knowledge of accounting literature

Education

Bachelor's degree or equivalent experience

Job description

Please note the selected candidate will be expected to report to the Montvale NJ office on a hybrid basis.

Responsible for assisting the team in publishing content, and in increasing the search quality of the content provided by content creators and third party content providers published onto the Alex application. Work in a team environment using publishing tools, validation processes, and troubleshooting to ensure content is optimally presented.

Responsibilities

• Serve as a member of the Core KCW CKD Publishing Team:
• Responsible for deletions of unused Activity documents
• Assist in troubleshooting of Manual Activity issues, including links
• Provide support to the Alex Team members in the publishing of content to Alex using our CMS (Content Management System) and 3rd Party Content Publishing tools.
• Provide support in updating Topic Overview Pages, and other curated presentations of content.
• Continuously improve overall content presentation and findability by leveraging available tools and coordinating with Alex Team and Content Owners within US DPP, KGSG and ISG, and to enhance tagging and presentation.
• Assist in link issue remediation of Alex content.
• Help resolve any publishing production issues such as CMS process issues, XML content display issues and Alex server issues by alerting the team and working with ITS to resolve them in a timely manner.
• Provide customer support to our internal and external Alex users by responding appropriately and promptly to user questions and request.
• Assist with various projects which result in improving the value of Alex and its content for professionals.
• Assist with content analysis and migrations related to Alex technology development projects.

Skills

• Bachelor degree, preferably in Computer Science, Digital Content Presentation or related discipline, or equivalent years related experience
• Conscientious and detailed oriented individual
• Strong teaming skills with the ability to collaborate with team to resolve issues
• Analytical skills needed to troubleshoot content, technology, and tool issues
• Self-motivated. Ability to prioritize multiple projects and work independently
• Strong communication and organization skills
• Excellent working knowledge of MS Windows (Word, Excel and Outlook)
• General knowledge of accounting and auditing literature preferred